Manning stainton moortown were excellent in the sale of my property. The process was simple, and I was kept informed all the way through on a weekly basis. Rochelle Sykes and Gemma were brilliant, thank you very much.

The staff dealing with telephone and email enquiries at this branch behave like you owe them something, like it’s their personal house you’re asking to rent out. They barely answer or return calls and when they do, after several attempts, they sound fed up. So either something is going on internally in your work place while you put on a happy face for the outside world, and staff are suffering, or you need to employ staff who at least sound enthusiastic enough to help you.

I also don’t understand how I can make a viewing enquiry within seconds of it being advertised, and I mean seconds, literally not figuratively, but i get fobbed off or ignored. It’s fascinating.
I wonder if ethnic sounding names get put on the back burner or worse, in the trash can.

My experience was a few months ago, I was looking to rent. It was an extremely stressful time and manning stainton moortown exacerbated my stress.

Lucky for you, I have since bought a house with Linley and Simpson, effortless, bs free. So I won’t be bothering you in a while. They get the job done. If I were you, I’d shadow them for work experience.

I won’t be specific with details, I’d like to respect my privacy, so I have put a random date down.

Just some advice to branch management staff, please train your staff on unconscious bias.

I received an 80-page end tenancy report which is ridiculous when a report to buy or sell a house is not in great detail. The pictures were taken with bad lighting and the pictures served no purpose as most of the report had to be discarded due to the inaccuracies. the end-of-tenancy report is a tactic used not to give you back your deposit most people will accept it or be deterred by it because of the length of the report. All work carried out to the house was done via the Landlord's handymen. Manning did not carry out any work in the house in the two years we lived in the property.

However, if you are a Manning Stainton tenant please take pictures of everything broken and requires repair. Ensure you send all details via email and get a response. If you are in contact with the Landlord regarding works make sure Manning Stainton carry out the work so the work is done by them. Yes, it is costly for the Landlord but that is not your issue.

We have been charged ridiculous amounts to 250 for general cleaning but it doesn't cover the cost of all the cleaning which is an absolute disgrace. They have charged this to cover the Estate agent fees I know nobody is going back in there to clean the house. The house was left in a clean habitual state but the house was not perfect to begin with. The house will be stripped by the new owners to their own style and taste.

The house was being sold which is the reason why we left in the first place. The amount of mould in the house which was a constant clean in the house. I have photos and video footage which will be sent to the MP Richard Burgeon of the house and see what he has to say about the mould issue.

Also be warned the staff are not helpful and very rude and the individual handling your case is never available.

Good luck new owners you have got your work cut out for when winter comes around again!

Thank you for your great service with helping us to get our property rented out.

I was recommended to use Manning Stainton by a property professional and was very pleased with their service. They were efficient, knowledgeable and pro-active, making the process of letting my property stress-free. Tom in particular was excellent but every contact I had with the whole team was positive and they were so much better than my previous agents. I would recommend Manning Stainton without hesitation.

No issues. Tyler explained everything clearly and made the move easy. Thanks.

Great service 👍🏾

Manning Stainton have been professional, punctual and friendly at all times. Would highly recommend them, many thanks to Tyler Cavanagh for all of your help!

Professional, supportive and knowledgeable throughout our sale and purchase process.They made us feel as though our house move mattered to them.

Worked with Thomas on renting a property. Everything was doing very smoothly and quickly with ease.

Everyone at Manning Stainton was very helpful and communicative and made the experience a pleasure.

Many thanks to Gemma and Rochelle at the Moortown Manning Stainton office for all their help and guidance during my recent move. Their professionalism and friendly approach was a huge help to me in getting to a successful outcome.

Gemma and Rochelle kept me updated every week and they did their very best to solve the delays created by the seller.

We had three estate agents round to quote for my elderly mother's house move. Manning Stainton were the most personable and best reflected our view of the strategy for selling the property. The listing, viewing and sale process managed by Jessica was excellent. Jessica was very understanding of our position and was friendly, informative and always happy to assist. Her intuition reflected our own views which made the whole process smooth and reassuring. Once a buyer had been agreed, the completion was then managed by Rochelle and Gemma who again were excellent communicators and kept us informed at every step and were always happy and available to provide advice and guidance. We would certainly recommend Manning Stainton (Moortown).

I have been looking for the perfect place and Jan Freeman really helped me today and I have found it !

She is friendly and understood what I was looking for, she made such a difference to my experience whilst searching

Manning Stainton have dedicated 2 people to concentrate solely on communication between all relevant parties during the sales process. This avoids all manner of potential misunderstandings and delays resulting in much less stress for buyer and seller.

Excellent service by all members of staff.
Very professional, friendly and helpful.
Updated me on a weekly basis throughout the sale process .
Would highly recommend them.
A Big Thank You to all!

Had Jan show us around a property, she was super friendly and so lovely.

Very impressed with the process so far, been very quick and efficient! Great service as usual

Thomas Clough has made the moving transition very smooth for us, and answered all questions quickly. Jan who showed us round the property was also great and friendly and allowed us access a 2nd time for measuring up. Very pleased overall

Professional friendly service