MASA Global Opiniões 296

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First, the atmosphere was great, the owners are friends of my husband! Second, Tony did an awesome job of explaining the coverage cause I honestly had planned NOT to purchase anything at this time…he... Ver mais

Classificada 5 em 5 estrelas

The information given at the seminar was informative and interesting. This product is well worth the price. My mother lived to be 95 and used EMS services numeral times. She passed away two years... Ver mais

Classificada 4 em 5 estrelas

I have received several calls from P m the company since joining The ŕasom i gave only 4 stars is i was supposed to receive a welcome package with my ID CARD to use in an emergency. I ha... Ver mais

Classificada 5 em 5 estrelas

Besides getting a free lunch, I got an extra level of security of knowing that my family won't go bankrupt if I find myself needing a ride to the hospital. It's peace of mind.

Informações sobre a empresa

Escrito pela empresa

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

296 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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Classificada 5 em 5 estrelas

We recently signed up as lifetime…

We recently signed up as lifetime members at a RV rally in Sevierville Tennessee. MASA representative Beckyann was the best. She represented MASA in a professional and caring manner. She supported our rally with refreshments and a breakfast trivia. Thank you Beckyann

29 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sales person was rude presentation took…

Sales person was rude presentation took over an 130 mins, did not recieve lunch because the said I go there late…. Mesquite location at red lobster. She was pushy and rude as well. Singled my mom out for her diabetes alarm going off during her presentation.

12 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This commpany preys on elderly people…

This commpany preys on elderly people who are fearful of high cost medical transportation that likely will never be needed. The creamy smooth sales pitch sucks you right in, but notice you are not given contract details until after you sign up. We did sign up and after receiving contract documentation, discovered that the presentation was sugar coated and not truthful. We canceled within the first week and were supposed to have had our money ($5,700) returned in 5-7 days. It was not and was only returned, 35 days later, after I disputed two credit card charges and filed two complaints with tht BBB. This is a pathetic company taking advantage of potential customers with a smooth, untruthful presenntation. Oh did I mention the free lunch or dinner? Beware!

14 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

No pressure to sign.

The agent explained how MASA works with no pressure to sign up. Easy experience over the phone. I'm glad I found this program.

26 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Jason

Jason, was very informative and knowledgeable about the procedure and how it will be helpful to us.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The meetings was great

The meetings was great. The facilitator was very much knowledgeable of her mission. She made you wanting to buy the service. I enjoyed the meal!

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I attended a recent sales seminar for…

I attended a recent sales seminar for Masa medical transport services, in Cary North Carolina. Although the presentation was informative, after the presentation, I was approached by one of the presenters, who used high pressure, and condescending comments to attempt to intimidate me into signing their contract. I would definitely not recommend them.

21 de abril de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Thank you for sharing your experience, Michael. We’re sorry to hear that the presentation felt high pressure, and condescending. That’s not the standard we hold ourselves to at MASA. We strive to provide clear, respectful, and informative discussions so individuals can make decisions at their own pace. Your feedback is important and will be shared with our team as we continue to improve.

Classificada 4 em 5 estrelas

The seminar was good and well…

The seminar was good and well explained. Louise got her info all set up on the app and bracelet, but for some reason, my email address would not let me register my bracelet.

18 de março de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Hi Robert, thank you for your feedback! We’re glad to hear you found the seminar helpful. We’re sorry to hear you ran into an issue registering your bracelet—this isn’t the experience we want for you. Please reach out to our Member Services team, and we’ll make sure to get it resolved quickly.

Classificada 4 em 5 estrelas

Kristine did an excellent job of…

Kristine did an excellent job of presenting the benefits of becoming a member of MASA!

8 de abril de 2026
Opinião espontânea
logótipo da MASA Global

Resposta da MASA Global

Thank you for your kind feedback! We’re thrilled to hear that Kristine did an excellent job presenting the benefits of MASA membership. We appreciate you taking the time to share your experience and are glad you chose MASA!

Classificada 5 em 5 estrelas

Grateful to have this coverage

We are looking forward to have this company help us with our needs if and when we need these services. It gives us great peace of mind knowing that we have coverage for these extreme services.

16 de março de 2026
Opinião espontânea

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