Beautifully made laptop bag, I am so pleased! Brought this for my husband’s 50th birthday…. He was very pleased. Great customer service. I have also previously purchased the doctor’s bag a few... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered this for my husband who has had a bum bag from Maxwell-Scott for many years. Fabulous quality with enough space to hold all his cards (mainly heritage organisations). Item not in stock... Ver mais
A empresa respondeu
Absolutely beautiful product - and amazing customer service. I honestly couldn’t recommend Maxwell-Scott highly enough. I have bought quite a few items from them now and I have never been anything but... Ver mais
A empresa respondeu
I had been searching for a good wallet / card holder when I came across Maxwell-Scott , I was delighted when I received it , it’s everything I was searching for , such good quality , leather is soft a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos de cabedal
- Loja de malas e malas de viagem
- Loja de lembranças
- Exportador de artigos de cabedal
- Loja de malas de viagem
Sobre Maxwell-Scott
Escrito pela empresa
Maxwell-Scott fuses British design with the finest Italian craftsmanship. Luxury range of luggage & travel bags, holdalls, leather briefcases, shoulder bags and ladies handbags, classic handbags, luxury briefcase, womens leather shoulder bags, leather wash bag and leather gifts for men in brown, tan and black. All our luxury Italian leather goods come with a full guarantee.
HANDMADE IN ITALY
ABOUT MAXWELL–SCOTT
Our family-run business was founded by English entrepreneur William Scott Forshaw in 2002, championing the values of superior quality, timeless style and durability. Renowned for creating forever leather bags and accessories to be passed down through generations, we continue to be inspired by the iconic shapes, effortless style and extraordinary precision that is synonymous with fine British design.
We’re a luxury brand that genuinely cares (you’ll find no greenwashing here). We sustainably source only the finest, most durable full grain leather, and trust expert leather artisans to handcraft our premium leather bags and accessories at a highly-regarded atelier in Italy — we always have, and we always will.
WHAT SETS US APART
We believe in fine quality, genuine leather goods that are made to last, which is why we offer a unique 25-year warranty and friendly, hassle-free customer service for your peace of mind. You can trust us to ensure that your luxury Italian leather bag or accessory will be handcrafted, quality checked, wrapped and delivered to you with pride and care. Our love for leathercraft begins with the journey of our products, and ends with our satisfied customers — we’re here to assist you with your purchase, every step of the way.
Informações de contacto
Unit 9 Hassacarr Close,, YO19 5SN, York, Reino Unido
- 0870 242 4684
- info@maxwellscottbags.com
- www.maxwellscottbags.com
4,6
Excelente
904 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful quality product and great…
Beautiful quality product and great service. Five stars all round
14 de abril de 2025
Resposta da Maxwell-Scott
We appreciate you taking the time to leave us this review! It is great to hear you like the quality of the product and our service. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
Thank you for your 5 star review, Rory. We are happy to hear you are impressed with your new briefcase. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
It is great to hear you are happy with the laptop sleeve and quality of our leather. We thank you for your review, Ian! Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
We are happy to hear you were impressed by the quick delivery. We thank you for taking the time to leave a review! Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
Thank you for your review! Charlotte Forshaw - Customer Services Manager
You can tell how good a leather is by touching
You can tell how good a leather is by touching and feeling how comfortable the touch is and it was great, the design was great and the logo wasn’t intrusive or ruining the design of the product.
It was pricey but you were doing your job.
31 de março de 2025
Resposta da Maxwell-Scott
We are very pleased to hear you like the quality of the leather. Thank you for leaving us this 5 star review! Charlotte Forshaw - Customer Services Manager
Świetny serwis internetowy
4 de abril de 2025
Opinião espontânea
Resposta da Maxwell-Scott
Bardzo dziękujemy za 5-gwiazdkową recenzję! Cieszymy się, że podoba Ci się nasza strona internetowa. Charlotte Forshaw - kierownik ds. obsługi klienta
Thank you very much for your 5 star review! We are pleased to hear you like our website. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
We thank you for taking the time to leave us a review! It is great to hear you are happy with the service and product received. Charlotte Forshaw - Customer Services Manager
Great service.
Great service.
Items as descibed. Superb quality leather. Beautifully wrapped.
As the items were slightly delayed delivery was upgraded to 'next day' free of charge
17 de março de 2025
Resposta da Maxwell-Scott
Thank you for your 5 star review, Gabby! We are very happy to hear you are pleased with the quality of the leather and thank you for your understanding with the delay. Charlotte Forshaw - Customer Services Manager
I’ve been notified that my order was…
I’ve been notified that my order was not available but the team worked in shipping my order in a timely manner. Great customer service!
18 de março de 2025
Resposta da Maxwell-Scott
Thanks for your review, Jean. We are pleased to hear you were happy with our customer service and apologise again for the delay with the shipment. We hope to assist you again in the future. Charlotte Forshaw - Customer Services Manager
I am delighted with my bag
I am delighted with my bag. It’s the best quality leather I have purchased ever. Beautiful smell and feel. Looks fantastic.
17 de março de 2025
Resposta da Maxwell-Scott
Thank you for taking the time to leave us a review! We are thrilled to hear you are delighted with your new bag. Charlotte Forshaw - Customer Services Manager
Excellente service.
10 de março de 2025
Resposta da Maxwell-Scott
We are pleased to hear you found our service to be excellent. Thank you for leaving a 5 star review! Charlotte Forshaw - Customer Services Manager
Super Sam
Sam, your senior customer services advisor, was extremely helpful and considerate. He sorted out all the initial problems I experienced when trying to order a key ring. Thank you Sam. Susan Cooksey
4 de março de 2025
Resposta da Maxwell-Scott
We really appreciate your 5 star review! We are pleased to hear that our customer services advisor was helpful with sorting the order process for you. Charlotte Forshaw - Customer Services Manager
The customer service is the best
The customer service is the best! and the wallet was better than expected - truly beautiful craftsmanship- my husband is very happy with his birthday gift (and the beautiful gift wrapping and the handwritten note just made everything extra special) . Will be placing another order soon!
4 de março de 2025
Resposta da Maxwell-Scott
Thank you for taking the time to leave a review! We are very happy to hear that you were impressed with our customer service, and the wallet was a well received gift for your husband! We look forward to assisting you again in the future. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
お届けしたベルトをお気に召していただき、またカスタマーサービス対応のスピードにもご満足いただけたとのこと、大変嬉しく思います。Charlotte Forshaw - カスタマーサービス・マネージャー
We are happy to hear you like the belt you received and were happy with the speed of our customer service responses. Charlotte Forshaw - Customer Services Manager
Great help in finding a suitable…
Great help in finding a suitable product, Fast, trackable delivery and over all first class handling.
4 de março de 2025
Resposta da Maxwell-Scott
Thank you for leaving us a review! We are glad that you are happy with the service and product you received. Charlotte Forshaw - Customer Services Manager
Careful attention
Careful attention to help with Christmas present that needed to be ordered from Italy
16 de dezembro de 2024
Resposta da Maxwell-Scott
We thank you for your review, Ronald! We are pleased to hear you were happy with the order and look forward to assisting you again in the future. Charlotte Forshaw - Customer Services Manager
Zeer correcte afhandeling van het…
Zeer correcte afhandeling van het product en snelle levering. Top!!
3 de março de 2025
Resposta da Maxwell-Scott
Bedankt voor uw beoordeling. We zijn blij te horen dat u tevreden was over de verwerking van de bestelling en de levering. Charlotte Forshaw - Manager Klantenservice
Thank you for your review. We are pleased to hear you were happy with the processing of the order and delivery. Charlotte Forshaw - Customer Services Manager
Super flot taske som min mand tog i…
Super flot taske som min mand tog i brug med det samme. Dog valgte fragtfirmaet og levere pakken i en pakkeshop og ikke som beskrevet på min arbejdsplads.
25 de fevereiro de 2025
Resposta da Maxwell-Scott
Tak for din anmeldelse, Susanne! Vi er glade for at høre, at din mand er glad for sin nye taske. Vi beklager, at den ikke blev leveret til din arbejdsplads, men er glade for, at den er blevet modtaget. Charlotte Forshaw - leder af kundeservice
Thank you for your review, Susanne! We are pleased to hear your husband likes his new bag. We apologise this did not get delivered to your workplace, but are pleased it has been received. Charlotte Forshaw - Customer Services Manager
Resposta da Maxwell-Scott
Thank you for your review. We are happy that you like the product you have received. Charlotte Forshaw - Customer Services Manager
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.