Excellent service from Mandy. Thank you very much for sorting things out for me so efficiently. You made me feel so at ease in your correspondence . Much appreciated. Fatima
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Padley Wood Derbyshire. My first experience of a management company. First contact was OK. After one year here I see how very poorly our development is maintained considering the galloping unjustifia... Ver mais
A empresa respondeu
Excellent service from Kerry Summerfield. She was very quick, efficient and easy to deal with. The whole process was made really straightforward and everything was dealt with promptly.
A empresa respondeu
I received my latest invoice and was a little confused. I emailed Meadfleet for a more detailed account, asking if I should increase my monthly payment. I would like to express my sincere thank... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Informações de contacto
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Reino Unido
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,8
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ray of Sunshine
During a conveyancing matter, I have recently had the pleasure of dealing with Francina Boulter who was extremely efficient and helpful in providing the necessary information for the sale of a property.
A credit to Meadfleet - thank you
24 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Danik
Thank you so much for taking the time to leave a review of the service that you received from Francina in our Legal Team.
It is so great to hear that you were happy with this service and will ensure that your great comments are passed onto Francina and Team.
Thank you for your support and appreciation.
Take Care
The Meadfleet Team
I had a query about my bill
I had a query about my bill. Sent an email to the credit control centre. I had a response within 30 minutes, with clarification on my query. Assisted by Paul Ellis. Thank you for the quick response.
7 de maio de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Normsa
Thank you for taking the time to leave a review for us today.
It is great to hear that you were happy with the service that was provided to you by Paul in our Accounts Team, and we will ensure that your comments are passed onto him.
Take Care
The Meadfleet Team
Efficient handling of query by Paul
Dealt promptly by Paul in customer accounts, very helpful and satisfied with the service.
5 de maio de 2026
Resposta da Meadfleet Ltd
Hi Mahesh
Thank you so much for your review for Paul in our Accounts Department, it is lovely to hear that you were happy with the service that he provided to you.
We will ensure that your great comments are passed onto Paul and the Team.
Once again, many thanks.
Take Care
The Meadfleet Team
Mandy was a fantastic help when I had a…
Mandy was a fantastic help when I had a query regarding my account. She answered promptly and came up with a great solution. Thanks 👍
1 de maio de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi SAE
Thank you for your review for Mandy, it is lovely to hear that you were happy with the service that you received from her.
She will really appreciate your support and feedback, so once again, thank you for taking the time to leave a review for Mandy.
Take Care
The Meadfleet Team
Had an issue with payments so I emailed…
Had an issue with payments so I emailed Meadfleet and got an immediate response from Paul (Paul Ellis), who, rather than prolonging the situation, resolved the issue straightaway. Thank you Paul !!
1 de maio de 2026
Resposta da Meadfleet Ltd
Hi Ray
Thank you so much for taking the time to leave a review for us today.
It is great to hear that you were so pleased with the service that was provided to you by Paul, and we will make sure that your comments are passed onto him.
Take Care
The Meadfleet Team
Mead fleet has been exceptional to work…
Mead fleet has been exceptional to work with. A special thank-you to Francina for her swift and efficient service to provide compliance certificate as other Management Agent takes ages . It’s refreshing to experience such reliable support.
30 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Remya
Thank you so much for your great review.
We will ensure that your comments are passed onto Francina and the Team, who will be really pleased with your feedback.
Once again, thank you so much for your review, it is really appreciated.
Take Care
The Meadfleet Team
You look after the estate with…
You look after the estate with different degrees interest. Some areas look really good others look uncared for
23 de abril de 2026
Resposta da Meadfleet Ltd
Hi
Thank your for your review and your feedback.
If you could contact our Customer Care Team with a little more information, as we cannot identify you or your development from this review, they will look into any concerns that you may have with the maintenance. It could be that the areas that you are concerned about have a different maintenance regime to the rest of the areas that we maintain on the development. However, we will look into your concerns.
Customer Care can be contacted at customercare@meadfleet.co.uk
Take Care
The Meadfleet Team
I requested some help and advice from…
I requested some help and advice from the meadfleet team and Mandy was my contact and she understood and provided the support required. We were then able to resolve the issue very easy.
23 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Mark
Thank you so much for taking the time to leave a review for our Team today.
We will make sure that your great comments are passed onto the Team, in particular Mandy, who will really appreciate your feedback and your support.
Take Care
The Meadfleet Team
Prompt & pleasing response by Mandy to…
Prompt & pleasing response by Mandy to my issue raised - thank you
16 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Emma
Thank you so much for taking the time to leave a review for us.
We will ensure that your comments are passed onto Mandy, who will really appreciate your support.
Take Care
The Meadfleet Team
Meadfleet, Joanne, Attitude site, enriching our open space
Joanne is very approachable and we had a good chat about the open space on our development. A few days later she dropped by with some wild flower seeds and a bird feeder as we had mentioned we were hoping to get some and sow them ourselves as we are very enviromentally friendly and love the nature the open space gives us.
13 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Gail
Thank you so much for your great review of the service that was provided to you by your Regional Manager, Joanne. It is always great to hear that our customers are happy.
Joanne will be thrilled with your feedback and your appreciation of her actions, so thank you so much for your support.
Take Care
The Meadfleet Team
I had some difficulty paying my bill by…
I had some difficulty paying my bill by the automated phone service, which resulted in late payment.
I contacted the customer accounts
dept. and spoke to Paul Ellis, who dealt with the matter swiftly and sympathetically, putting my mind at ease. Many thanks.
8 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Deborah
Thank you so much for leaving a review for us today.
We are so glad to hear that Paul was able to assist you and we will ensure that your great comments are passed onto him.
Please do not hesitate to contact any of our Teams should you need assistance, they are always happy to help.
Once again, many thanks for taking the time to leave your review for us.
Take Care
The Meadfleet Team
Top job Meadfleet
Thanks to the services Meadfleet provide, the estate where I live is always looking tidy and well maintained. It's taken a few years, but I feel we've built up a good working relationship so we feel comfortable contacting Meadfleet if there are any concerns.
One Kegworth are a group of volunteers in my village who organised events for the whole village to come together and we are extremely grateful for the support from Meadfleet & they donations they have made towards our activities. This company definitely fulfils it's CSRs
6 de abril de 2026
Resposta da Meadfleet Ltd
Hi
Thank you so much for such a great review for Meadfleet.
It is so great to hear that you are happy with the service that we provide to you. Meadfleet love to work closely with our customers and it so great to hear that you are as happy with the relationship as we are.
We all love working in collaboration with our customers assisting with their development activities and we are more than happy to lend a hand, and provide our support and donations to you.
Thank you once again for your feedback and support, we really appreciate you.
Take Care
The Meadfleet Team
A very understanding service
A very understanding service, leading to a positive outcome offered by Mandy.
15 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hello
Thank you so much for taking the time to leave a review for us today.
We will ensure that your great comments are passed onto Mandy, who will really appreciate your feedback.
Take Care
The Meadfleet Team
Excellent, prompt reply
Emailed with an enquiry as recently moved into a property and had never had to pay maintenance fees before.
Mandy replied and explained everything.
Thank you Mandy. Excellent service.
14 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Suzanne
Thank you so much for leaving such a great review.
We will make sure that your comments are passed onto Mandy, who will be thrilled with your feedback, so thank you so much!
Take Care
The Meadfleet Team
Prompt and proactive communication on a…
Prompt and proactive communication on a difficult conveyancing brief overcoming the same by Sarah Cremins !
9 de abril de 2026
Resposta da Meadfleet Ltd
Hi Michael
Thank your for taking the time to leave a review for us.
Sarah will be really grateful for your feedback and support, which is really great to hear!
Take Care
The Meadfleet Team
Helpful and attentive
Samantha was so helpful and attentive helping address my concerns. Through discussions with Meadfleet, we managed to find a solution, so thank you.
26 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Scott
Thank you so much for taking the time to leave a review for us today.
Your feedback will be really appreciated by Samantha and the Teams here at Meadfleet.
Take Care
The Meadfleet Team
Excellent Service and Proactive…
I recently raised concerns regarding the standard of ground maintenance on our development, and I wanted to highlight the excellent response I received from Jake Davies, Regional Manager at Meadfleet.
Jake was quick to respond, took the time to properly review the situation, and came back with a clear, practical plan to improve the area. His approach was proactive, solution-focused, and reassuring from the outset.
What stood out most was his willingness to take ownership of the issue and act on it without delay. The proposed improvements show a genuine commitment to maintaining a high standard and enhancing the overall appearance of the development.
It’s refreshing to deal with someone who communicates clearly and follows through with action.
A very positive experience, thank you Jake
7 de abril de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Peter
Thank you so much for such a great review for Jake, your Regional Manager.
Jake takes immense pride in the work that he does, and is always ready and happy to listen to suggestions and queries that our customers raise.
He will really appreciate your feedback, so thank you once again.
Take Care
The Meadfleet Team
Mandy was so helpful and kind with our…
Mandy was so helpful and kind with our request. We really appreciate all the help from her and her patience
31 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Rowan
Thank you so much for your review of the service that you received from Mandy today.
We will ensure that your great comments are passed onto her , which she will really appreciate!
Thank you once again.
Take Care
The Meadfleet Team
Avoid this company at all cost
Avoid this company at all cost. They charge a ridiculous amount of money on top of the agreed fees under an “overhead” category which is not broken down so there is no transparency. They do not properly look after the estates they supposed to manage. They left thistle to grow taller than a grown man in Banbury and refused to do anything despite the complaints. It’s also practically impossible to get rid of them due to the contract terms. Do NOT use this company if you can avoid it.
30 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Nina
Thank you for your review, although we are disappointed to know that you are unhappy with the service that you have received.
Whilst we understand your frustration, Meadfleet have been actively seeking to engage with the Developer, Bloor Homes to address the issue of this area.
To clarify, the soil used during the installation of the area by the developer is contaminated with thistle and ragwort seed; a stockpile of similarly contaminated soil still remains immediately adjacent to the affected area and is the responsibility of the developer; following the handover of the development to Meadfleet to maintain, and completion of works to remediate areas, the developer carried out additional groundworks, using heavy machinery without our knowledge or consultation. These areas were then not appropriately reinstated, leaving disturbed bare soil which has allowed aggressive weed colonisation to establish.
We have informed the developer that if this matter is not addressed fully, this will continue to reoccur across all affected areas and we have also informed them that we do not think it is appropriate for residents to bear the costs of rectifying this issue.
We have requested a dialogue with the developer on this matter and we are currently still awaiting a response.
Please be assured that we are working hard to try to address this problem and will continue to do so.
Take Care
The Meadfleet Team
Big thank you to Francina Boulter
Francina Boulter looked after our matter she was very swift coming back to me and providing all necessary information.
27 de março de 2026
Opinião espontânea
Resposta da Meadfleet Ltd
Hi Angela
Thank you so much for your review, it is great to hear that you were happy with the service that was provided to you by Francina in our Legal Team.
We will ensure that your comments are passed onto her, and she will really appreciate it that you took the time to leave your feedback today.
Take Care
The Meadfleet Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.