Mind Opiniões 108

I was offered 6 weekly phone sessions and oh boy what a complete waste of time. The lady I was allocated clearly had something wrong uptop herself. She offered no solutions, just sat at end of the phone "supposedly" listening with the odd "I know how hard it is" or "oh dear" "I care" thrown in here and there; clearly working from a script. What actually enraged me was that she didn't actually listen to anything I said over the weeks. She did suggest things I could try and do BUT I had told her numerous times I didn't feel able due to my agoraphobia and it was exactly the same on other topics we covered; she clearly didn't absorb anything I spoke to her about and she would approach certain things that we had already discussed and that I had answered, but still she kept going over old ground. It was like talking to a brick wall to be honest. This happened every week over the 6 weeks. She never actually LISTENED properly in any session which was clearly obvious with what she was saying. It was like when I was talking she left the phone on her desk and walked away if you know what I mean. Got to the point where I dreaded receiving her phone call. If you just want to air your thoughts to someone on the end of the phone, that's fine but DON'T expect anymore ie. solutions/ideas

Tried to get help for a friend who was on the verge of getting sectioned. Someone homeless, frightened, penniless, just possessing the rags they wore and a ragged sleeping bag. MIND were useless. Seems like middle class bods talking to you from their comfort zone, rather than anything concrete.
In the end I gave shelter to this person and eventually (months later) got them to accept the need to claim benefits and even, God willing, get a place, not to mention clothes, food and looking for work, although it is clear to me that this person has some type of undiagnosed schizophrenia. No support from anywhere other than one person who donated a coat. MIND need to get real and start sacrificing time, money and effort to help desperate people, else they are just another group who ignore those in crisis and benefit of their backs, from people's good will and desire to donate. Sorry if this seems harsh but it is my experience, born of several years.
And the other agencies, like St Mungo's are in a similar position.

I need help, I still need help and spent a month going back and forth with mind to try and get one to one help all for it to culminate in them not even remembering me or our correspondence. This was very distressing for me.
With my GP now not responding either after simply tossing me over to them I truly feel I have no one to turn to…this is me trying to get noticed. Somehow, by a charity that claims to help people having trouble dealing with their mental health…

After seeing your advert which obviously uses actors that are reading a script I have been forced to write this review. You need to stop wasting money on tv advertising and try doing what your claim. I tried accessing Mind and the only option given to me was mindfulness techniques which I can learn easily through a simple web search. I will never return or recommend Mind to any fellow mental health sufferer. I've been left to deal with my diagnosis by myself for 20 year no thanks to you.