Delivered the day promised which is important when fitting windows! They also picked up a mistake I had made on the order which would have meant a window being delivered instead of the pane I wanted.... Ver mais
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Good measuring assistance, very good communication and quick turnaround with order. Window arrived and good brand that I recognised, very pleased with the quality of the window. Have had UPVC installe... Ver mais
Arrived in good condition and specced exactly as requested. All measurements within 1-2mm. Wpild absolutely use again. Remember if buying a large composite door, they are incredibly heavy and the d... Ver mais
A empresa respondeu
I have now had my French doors for several months and I am just as pleased with them now as I was to begin with. In my opinion, the ordering process, service, quality and installation cannot be fault... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de janelas de PVC
- também em
- Fornecedor de janelas
- Fornecedor de portas
- Serviço de instalação de janelas
Escrito pela empresa
Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 30 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Informações de contacto
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, Reino Unido
- 01455 639739
- info@modernupvcwindows.co.uk
- www.modernupvcwindows.co.uk
4,6
Excelente
583 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The whole process was easy and the…
The whole process was easy and the windows where great.
1 de outubro de 2026
Resposta da Modern UPVC Windows
Hi Dave,
Thank you for your kind words! It's always lovely to hear from happy customers, and we're so pleased everything went well for you. Thanks again for choosing us!
Kind Regards
Modern UPVC Windows
First class communication at every…
First class communication at every step, ready for collection exactly as detailed in order confirmation. Window quality 1st class
21 de agosto de 2026
Resposta da Modern UPVC Windows
Good Afternoon,
Thanks so much for the 5 stars! We're really glad you're happy with your experience and appreciate you taking the time to leave us such a great review!
Kind Regards
Modern UPVC Windows
Keith saved the day
Ordering was pretty straightforward. Kept informed of delivery date via email a number of times which allowed us to book holidays from work as it stated that driver would require assistance. On the day of delivery I realised that we hadn’t received a time slot the night before. Called and was advised that the delivery date we had been given was incorrect and it was the following day. This was disastrous as we hadn’t received booked holiday and to change it was impossible. The company did its best to contact the driver to try and arrange a very early delivery - before 6am- but found the office staff not very empathetic considering they had put the incorrect date. This is where the delivery driver Keith saved the day. He called me direct as he didn’t understand the message left by the office. I explained the situation and Keith did not hesitate to assist and deliver that day. Keith is an absolute credit to the company.
24 de setembro de 2026
Resposta da Modern UPVC Windows
Hello Claire,
Thank you so much for taking the time to leave us your feedback! We're pleased to hear you found the ordering process straightforward, but we're genuinely sorry for the confusion surrounding your delivery date and the inconvenience this caused, particularly after you'd arranged time off work.
We completely understand how frustrating this must have been, and we're sorry you felt our office team could have been more understanding of the situation. Your feedback is appreciated, and we'll certainly take this on board as we work to improve our communication and customer service.
It's absolutely lovely to hear your kind words about Keith! We're really pleased he was able to step in and get everything sorted for you. He's a valued member of our team, and we'll be sure to pass on your fantastic feedback.
Thank you again for your patience, understanding and for choosing Modern UPVC Windows. We really appreciate your 4-star review and hope you're delighted with your new products!
Kind Regards
Modern UPVC Windows
Porch windows and door
Porch windows and door, very good experience from the start, from ordering online to the delivery. Very nice windows and door and good quality. Would definitely use again.
11 de junho de 2026
Resposta da Modern UPVC Windows
Hi Stephen,
Thank you so much for taking the time to leave us a 5-star review. We're really glad to hear you've had a great experience with Modern UPVC Windows. Your feedback means a lot to us and the whole team!
Kind Regards
Modern UPVC Windows
Great product and service
7 de julho de 2026
Resposta da Modern UPVC Windows
Hello Alan,
Thank you very much for taking the time to leave us a 5* review, we really appreciate it.
Kind Regards
Modern UPVC Windows
Very good web ordering system
Very good web ordering system, very straightforward, we ordered our door and it was delivered on time.
The door is now fitted, and the quality is very good.
30 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Sally,
That's brilliant to hear, thank you! We're really glad you're pleased with everything. It's great to know we've helped make the process a smooth one for you. Thanks again for the lovely review!
Kind Regards
Modern UPVC Windows
Great company
Great company, fast and efficient delivery, a very competative price and more than anything a fantastic, reliable, good looking and solid product. AWESOME.
19 de outubro de 2026
Resposta da Modern UPVC Windows
Good Afternoon Mrs Hurford,
What a fantastic review, thank you so much! We're really pleased to hear you're happy with everything, from our competitive prices and speedy delivery to the quality and appearance of your new products!
It's always lovely to hear such positive feedback, and knowing our customers are happy with the finished result really does mean a lot to us.
Thanks again for the brilliant 5-star review and for choosing Modern UPVC Windows. We really appreciate your support!
Kind Regards
Great product & great service
I had great service before,during & after my purchase & great full for help from Steve. I’m very pleased with the quality of my windows they’re very nice and I’m very pleased with them. I’d never go anywhere else in future.10/10
9 de outubro de 2026
Resposta da Modern UPVC Windows
Hi David,
Thank you so much for the lovely review! We're really pleased to hear you've had such a great experience with us from start to finish and that you're so happy with the quality of your new windows!
It's especially nice to hear your kind words about Steve. We'll be sure to pass your feedback on to him, as he'll really appreciate it!
Thanks again for your fantastic feedback, continued support and for choosing Modern UPVC Windows. It means a lot to hear you'd happily come back to us in the future, and we'll be more than happy to help whenever you need us!
Kind Regards
Modern UPVC Windows
Great company. Great products. Good pricing.
I have now had my French doors for several months and I am just as pleased with them now as I was to begin with. In my opinion, the ordering process, service, quality and installation cannot be faulted. I also liked that I could specify exactly what I wanted. I would strongly recommend giving this company a try.
19 de outubro de 2026
Resposta da Modern UPVC Windows
Hi Stephen,
Thank you so much for the fantastic 5-star review! It's lovely to hear that you're still just as pleased with your French doors several months down the line!
We're really glad you found the ordering process straightforward and appreciated being able to customise your doors to suit exactly what you wanted. It's great to know you're so happy with the quality and finished result.
Thanks again for your kind words, your recommendation and for choosing Modern UPVC Windows. We really appreciate your support and hope you continue enjoying your French doors for many years to come!
Kind Regards
Delivered the day promised which is…
Delivered the day promised which is important when fitting windows! They also picked up a mistake I had made on the order which would have meant a window being delivered instead of the pane I wanted. Saved me money which was promptly refunded. High quality windows.
1 de outubro de 2026
Resposta da Modern UPVC Windows
Hello Dennis,
Thank you so much for the fantastic 5-star review! We're really pleased to hear your order arrived on the promised day and that you're happy with the quality of your windows.
It's especially lovely to hear that our team spotted the little mix-up with your order before it went into production, saving you both time and money! We're glad we could get everything corrected and the difference refunded promptly.
Thanks again for your kind words and for choosing Modern UPVC Windows. We really appreciate your feedback and hope we can help you again in the future!
Kind Regards
Good communication Good value,very good…
Good communication Good value,very good quality windows and doors, easy to use website, highly recommend
8 de maio de 2026
Resposta da Modern UPVC Windows
Hi Ollie,
That's brilliant to hear, thank you! We're really glad you're pleased with everything. It's great to know we've helped make the process a smooth one for you. Thanks again for the lovely review!
Kind Regards
Modern UPVC Windows
Nice windows
Have Used modern upvc windows a few times and apart from a minor problem,on a mismatch on a handle which was sorted quickly they have been great windows seem very well made and look good
18 de agosto de 2026
Resposta da Modern UPVC Windows
Good Afternoon,
Thank you so much for the lovely 5-star review! It's great to hear you've ordered from us a few times and have been pleased with the quality and appearance of your windows.
We're sorry about the little mix-up with the handle, but really pleased we were able to get it sorted quickly for you!
Thanks again for your continued support and for choosing Modern UPVC Windows. We really appreciate your custom and look forward to helping you again in the future!
Kind Regards
Easy to follow website
Easy site. Items perfectly sized. Delivered as stated. Couldn’t be better. Thank you. Have used you before and will do so again.
19 de outubro de 2026
Resposta da Modern UPVC Windows
Hi Chris,
Thank you so much for the lovely 5-star review! It's great to hear you've had such a positive experience with us. We really appreciate you taking the time to share your feedback and for choosing Modern UPVC Windows!
Kind Regards
Great quality French doors and again…
Great quality French doors and again great quality Composite Front door. Really good service, kept up to date regarding delivery. Customer service has been good when I've needed to ring.
17 de setembro de 2026
Resposta da Modern UPVC Windows
Hi Glenda,
What a lovely review, thank you! We're really pleased to hear you're happy with everything. It's always nice to get such positive feedback, and we really appreciate your support!
Kind Regards
Modern UPVC Windows
Resposta da Modern UPVC Windows
Hi Franc,
Thank you for taking the time to leave such a positive review, we really do appreciate it!
Kind Regards
Modern UPVC Windows
Great quality door great communication…
Great quality door great communication would definitely use them again when we need a back door
2 de setembro de 2026
Resposta da Modern UPVC Windows
Hello Bonnie,
Thank you for your kind words! It's always lovely to hear from happy customers, and we're so pleased everything went well for you. Thanks again for choosing us!
Kind Regards
Modern UPVC Windows
Great product
Great product, delivered with care and was easy to fit with great finish.
1 de outubro de 2026
Resposta da Modern UPVC Windows
Good Afternoon,
Thanks so much for the wonderful feedback! We're really pleased we could help and that you're happy with your order. It's been a pleasure supplying your new windows and doors, and we'd be more than happy to help again in the future!
Kind Regards
Modern UPVC Windows
Only delivered half my order
Only delivered half my order. Door and side panels frames delivered but missing the side panels and glazing. When I contacted to find out what had happened with the rest of my order I was asked to proved photographic evidence, which I did within 15 minutes. I was told someone will get back to me once reviewed, they didn't. I chased this daily for the next few days to be told someone else was dealing with it and they'll be in contact. Again never did they contact me first. After around a week of this I was informed there was a 'manufacturing issue' with my order so they didn't dispatch all of it! I was then told once it was re-manufactured (another week wait) i would have to wait another 3 weeks for them to deliver it. Communication about this from the moment delivery was made (partly anyway) was absolutely terrible. The only time I ever got a response to any questions was via email which was very slow at best.
I can't comment yet on quality but from what I have seen so far it seems okay, but I am yet to install said door as I am awaiting the remaining parts so who knows.
Overall pretty poor service, quick to take your money, slow to deliver your products.
19 de outubro de 2026
Resposta da Modern UPVC Windows
Hi Jordan,
Thank you for taking the time to leave your feedback. We're genuinely sorry for the frustration and inconvenience you've experienced with your order.
Unfortunately, a quality control issue was identified with part of your order during our final checks, which meant we were unable to dispatch those items alongside the rest of your delivery. Whilst we appreciate how disappointing this was, we would never knowingly send out products that hadn't passed our quality checks.
That said, we fully acknowledge that our communication throughout this process should have been better. You shouldn't have had to repeatedly chase us for updates, and we're sorry that we didn't keep you properly informed of the situation.
We understand how frustrating these delays can be, particularly when you're waiting to complete an installation. Please be assured that the issue was identified in the interest of ensuring you receive products that meet our quality standards.
Thank you again for your patience and understanding. We appreciate your feedback and will take your comments on board as we continue working to identify instances where our service and communication could have been improved.
Kind Regards
Modern UPVC Windows
Great service and excellent quality…
Great service and excellent quality doors and windows!!! The process was smooth n all went well.
19 de outubro de 2026
Resposta da Modern UPVC Windows
Good Afternoon,
Many thanks for taking the time to leave your 5* review, we are very pleased to hear everything went well.
Kind Regards
Modern UPVC Windows
Perfect from design / online order…
Perfect from design / online order through to delivery (even including last minute changes) at much less than local manufacturers. Our builder now recommends the company to other clients at least one of whom have ordered as well.
19 de agosto de 2026
Resposta da Modern UPVC Windows
Hello,
Thank you so much for the fantastic 5-star review! We're really pleased to hear that everything went smoothly, from designing and ordering online right through to delivery, and that we were able to accommodate your last-minute changes too!
It's especially lovely to hear that your builder has been recommending us to other customers. Word of mouth really does mean a lot to us, and we hugely appreciate the support!
Kind Regards
Modern UPVC Windows
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