Mortgage Direct S.L. Opiniões 

41
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Martine is hands down the best mortgage agent! Our case was a bit more difficult but she stayed with us for more than half of a year, providing info all that time and doing more than she can in every... Ver mais

Classificada 5 em 5 estrelas

I cannot recommend Amanda from Mortgage Direct more highly. From meeting her in Manchester to the hour she initially spent on the phone with me through to completion of the purchase, the service was e... Ver mais

Classificada 1 em 5 estrelas

Sent a request for information filling in some basic information on Jan 28th, the first reply I got from them was on Feb 25th. Speaks for itself. PS: To the reply below, you have more than enough... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I cannot recommend Martine highly enough. As a UK buyer navigating the Spanish mortgage process for the first time, I was completely out of my depth — the system is very different to the UK and havi... Ver mais

Informações sobre a empresa

  1. Corrector hipotecário
  2. Corrector financeiro
  3. Consultor financeiro
  4. Credor hipotecário
  5. Investimento em propriedades

Escrito pela empresa

Somos una entidad intermediaria de crédito regulada en España, fundada en 2006. Número de licencia D108. Operamos bajo la marca Mortgage Direct para compradores internacionales y bajo la marca Bayteca para compradores nacionales. Somos la mayor agencia inmobiliaria para compradores extranjeros en España. Contamos con más de 90 asesores en total y más de 40 dedicados al mercado de compradores internacionales. Nuestro equipo es el más experimentado de España: hablamos 15 idiomas a nivel nativo. Contamos con un equipo dedicado a grandes transacciones para HNWI y UHNWI. Este equipo incluye un núcleo de los mejores asesores que operan en España y que ofrecen un éxito constante a los clientes que compran propiedades en los mercados de lujo de toda España. Contamos con personal sobre el terreno en todo el país: Madrid, Barcelona, Valencia, Alicante, Islas Baleares, Islas Canarias, Málaga, Marbella, País Vasco, Galicia y más. Nuestra filosofía empresarial consiste en ofrecer un servicio de la más alta calidad a todos nuestros clientes de forma transparente y amable. No escatimaremos esfuerzos para encontrar soluciones para nuestros clientes. Trabajamos con los mejores contactos en cada banco, los principales bufetes de abogados y los mejores tasadores de España. Contamos con la tasa de impago más baja de España, lo que nos sitúa en el nivel más alto a la hora de solicitar financiación a las entidades crediticias. ¡Estamos abiertos a hacer negocios y esperamos saber de usted!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(41)

38 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Martine is hands down the best mortgage agent

Martine is hands down the best mortgage agent! Our case was a bit more difficult but she stayed with us for more than half of a year, providing info all that time and doing more than she can in every step from the beginning to getting mortgage. We had a failed property seller, tax-period change (requiring document resubmission), eventually, timing issues - despite all that we felt like we had a reliable partner that helped us handle all that. Absolutely recommended!

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Simon Staples from Mortgage Direct was fantastic

Simon Staples led us through our purchase process from beginning to end. He was wonderful, not only polite and professional but also so friendly and incredibly helpful in what is a very complicated process.
He made sure that we understood exactly what was happening and what we needed to do at every step of the way.
Simon also responded so quickly to all our questions and often outside of working hours and at the weekend. We felt very lucky to have Simon to guide us through this process, we came to trust him implicitly and would highly recommend him to everyone.

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I cannot recommend Amanda from Mortgage…

I cannot recommend Amanda from Mortgage Direct more highly. From meeting her in Manchester to the hour she initially spent on the phone with me through to completion of the purchase, the service was excellent. Emails and phone calls were answered almost immediately, even at weekends and out of hours. Top service, thank you so much for making our house purchase so easy!

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I cannot recommend Martine highly…

I cannot recommend Martine highly enough. As a UK buyer navigating the Spanish mortgage process for the first time, I was completely out of my depth — the system is very different to the UK and having Martine walk me through every step with detailed advice and clear instructions was invaluable. I honestly couldn’t have done it without her!

If you're a foreign buyer looking for someone who truly understands the complexity of the Spanish system to guide you through it with clarity and care, look no further. Absolutely five stars. ⭐⭐⭐⭐⭐

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Simon was a great mortgage broker.

Simon was a great mortgage broker and we couldn't ask for better service from him. He responded very quickly to questions and queries and made the whole process run very smoothly. The relationships he has with the mortgage lenders make investing in his service a no brainer, if you are buying a property in Spain and need a mortgage. I will be recommending him to all of my friends. Thank you Simon!

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Always prompt and very professional

Martine made the whole mortgage application very easy to complete. She stepped us through the whole process. She was always available to answer questions very patiently and promptly, even when we might have asked the same thing multiple times.

2 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From first point of contact to…

From first point of contact to completion, Simon was an excellent communicator. We always knew what was happening and felt well informed. We knew clearly and concisely exactly what evidence and documentation was needed. Things happened quickly and smoothly. We would highly recommend Simon and his mortgage services. Thankyou for such an efficient service

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My mortgage advisor was Amanda Wynne

My mortgage advisor was Amanda Wynne, she was brilliant from day one , answering every question so efficiently and quickly nothing was a bother! She helped us with everything up to the last ! I would highly recommend!

29 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

A useless and very unprofessional firm

A useless and very unprofessional firm. They didn't listen to me and didn't bother calling me back as we had agreed to do. Best avoided.

15 de maio de 2026
Opinião espontânea
logótipo da Mortgage Direct S.L.

Resposta da Mortgage Direct S.L.

Dear Mr Walsh
We’re disappointed to read this review, as it does not reflect the full context of the situation.

As a regulated credit intermediary, we are required to assess affordability and suitability carefully before proceeding with any mortgage application. Based on the information provided to us during discussions, our adviser was not able to recommend moving forward at that time.

Our priority will always be responsible lending and giving honest advice, even when that may not be the outcome a client was hoping for.

We wish you all the best moving forward.

Classificada 5 em 5 estrelas

We had the best possible experience…

We had the best possible experience working with Vera from the very beginning. Vera was able to secure a 70% mortgage on a rural property, which is very difficult to obtain. She explored several options with different banks for us and guided us every step of the way. We felt truly supported throughout the entire process.

8 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommend

Amanda at Mortgage Direct was very easy to work with, and very responsive to all our questions. The process of getting a mortgage was clear, simple, and relatively easy. I'd recommend Amanda and Mortgage Direct to anyone looking for expert help with getting a mortgage in Spain!

25 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience

Simon has helped us with the purchase of our second home in Spain.
For us it was the first time to buy a foreign home, but With the help of Simon it was a piece of cake.
He guided us throughout the proces and brought us in contact with a Bank which provided us a loan.
We are very thankfull for his services because he made our dream come through.
When we buy our third home we will definitly contact Simon again.

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

We have recently used your company Mortgage Direct for our Spanish completion. Simon Staples made the process easy and guided us through. We would highly recommend and we received great support from start to finish.

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding support and professionalism of Veronica Vaccarezza Cruz

We are incredibly grateful for the support and professionalism we received throughout the entire mortgage process with Veronica Vaccarezza Cruz.

From the very beginning, every question we had was answered with clarity and patience, which gave us a lot of confidence in such an important decision.

What truly stood out was the consistent guidance and honest, thoughtful advice at every step. We always felt supported, informed, and in good hands. The whole process went smoothly and was far less stressful than we expected.

Thank you for making this experience so positive for our family. We are really glad we chose to work with you and would highly recommend you to anyone looking for a reliable and knowledgeable mortgage expert.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

100% recommendation for Susanne Gonzalez…

I 100% can recommend Susanne Gonzalez from mortagedirect as a financial broker for seeking mortgage financing. Our home purchase would simply not have been possible without her extraordinary dedication, expertise, and extensive professional network.

From the very beginning, Susanne navigated the complexities of our financing with a level of skill that is rare to find. What truly set her apart was her performance in time-critical situations. She handled every urgent matter with absolute reliability and precision.

Most impressively, she went far beyond the call of duty—working and communicating even through public holidays to ensure our deadlines were met. This level of commitment is certainly not something one can take for granted in this industry.

If you are looking for a broker who is not only highly professional but also personally invested in making your dream home a reality, Susanne is the person to go to. Reliable, responsive, and exceptionally well-connected.

Thank you again, Susanne, for making the impossible possible!

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I would and I am recommending Susanne…

I would and I am recommending Susanne Gonzales to anyone that wants to invest in a property in Spain. She is very experienced in this field and most of all has an excellent client/customerservice. She answers quick, she is efficient and she helped me get a really good deal with one of the banks, she really picked out the best possible for me. She is a star!

30 de março de 2026
Opinião espontânea

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