Martine is hands down the best mortgage agent! Our case was a bit more difficult but she stayed with us for more than half of a year, providing info all that time and doing more than she can in every... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I cannot recommend Amanda from Mortgage Direct more highly. From meeting her in Manchester to the hour she initially spent on the phone with me through to completion of the purchase, the service was e... Ver mais
Sent a request for information filling in some basic information on Jan 28th, the first reply I got from them was on Feb 25th. Speaks for itself. PS: To the reply below, you have more than enough... Ver mais
A empresa respondeu
I cannot recommend Martine highly enough. As a UK buyer navigating the Spanish mortgage process for the first time, I was completely out of my depth — the system is very different to the UK and havi... Ver mais
Informações sobre a empresa
- Corrector hipotecário
- Corrector financeiro
- Consultor financeiro
- Credor hipotecário
- Investimento em propriedades
Escrito pela empresa
Somos una entidad intermediaria de crédito regulada en España, fundada en 2006. Número de licencia D108. Operamos bajo la marca Mortgage Direct para compradores internacionales y bajo la marca Bayteca para compradores nacionales. Somos la mayor agencia inmobiliaria para compradores extranjeros en España. Contamos con más de 90 asesores en total y más de 40 dedicados al mercado de compradores internacionales. Nuestro equipo es el más experimentado de España: hablamos 15 idiomas a nivel nativo. Contamos con un equipo dedicado a grandes transacciones para HNWI y UHNWI. Este equipo incluye un núcleo de los mejores asesores que operan en España y que ofrecen un éxito constante a los clientes que compran propiedades en los mercados de lujo de toda España. Contamos con personal sobre el terreno en todo el país: Madrid, Barcelona, Valencia, Alicante, Islas Baleares, Islas Canarias, Málaga, Marbella, País Vasco, Galicia y más. Nuestra filosofía empresarial consiste en ofrecer un servicio de la más alta calidad a todos nuestros clientes de forma transparente y amable. No escatimaremos esfuerzos para encontrar soluciones para nuestros clientes. Trabajamos con los mejores contactos en cada banco, los principales bufetes de abogados y los mejores tasadores de España. Contamos con la tasa de impago más baja de España, lo que nos sitúa en el nivel más alto a la hora de solicitar financiación a las entidades crediticias. ¡Estamos abiertos a hacer negocios y esperamos saber de usted!
Informações de contacto
Calle Velázquez, 24, 2D, 28001, Madrid, Espanha
- www.mortgagedirectsl.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I cannot recommend Amanda Wayne at…
I cannot recommend Amanda Wayne at mortgagesdirectSL highly enough. We first met her at the place in the sun convention in Manchester 3 years ago. Form the start she was extremely helpful and knowledgable about the Spanish mortgage market and quickly managed to secure us a mortgage at a very good rate. We then did a complete U-turn and bought an off plan project that would take nearly 2.5 years to complete. Amanda kept In touch the whole time and when the time came to apply again; she put so much work in to secure us a fantastic product that I could hardly believe she doesn’t charge more for her work. She is very competitively priced and managed to get us over the line with Sabadell at higher LTV than I thought possible as a non Spanish resident.
We now have a very nice apartment In La Cala and Amanda made the whole process as stress free as it could possibly be.
Thank you Amanda.
Helpful, knowledgeable and professional.
Stevan was very helpful with explaining the differences between UK and the Spanish process and guided me through giving really good advice, I have no problem recommending Stevan after helping me to secure a mortgage on my Place in the Sun.
What a Super Star Susanne at Mortgage Direct is !
What a Super Star Susanne at Mortgage Direct is ! I couldn't have done it without her! When I started chasing my dream of owning a place in the Sun, I was lucky enough to get in touch with Susanne at Mortgage Direct. What a connection I had made. I was very lucky to have her full support on me obtaining what I wanted with the banks in Spain. Susanne is very professional and efficient. I had been guided from A to Z of the full process and got me two mortgage offers from two Spanish banks which had put me in a winning position where I could haggle with those banks to win the best deal that I wanted. Susanne had been there with me from the beginning to the end checking with me, chasing the banks until it's all gone through. I am a very lucky & proud Spanish house owner today! Thank you Susanne.
Mr Dias & the family!
Many thanks to Mortage Direct for the…
Many thanks to Mortage Direct for the entire buying process. I live in the Netherlands, and Mariló Hernández was always attentive at every stage and kept me informed whenever I had any doubts or questions. A great professional and an even better person.
Stevan Paul was outstanding
Stevan Paul was outstanding. Stevan is a kind, knowledgeable and helpful person. He was always available when we had any questions regarding the purchase of our home buying mortgage process in Spain from the Unites States. Stevan made the process a smooth transition. Highly recommended.
Excellent advice
I am a corporate lawyer from New York City and recently sought the advice of Martine Newman regarding a mortgage. Martine is excellent to deal with - she is responsive, asks the right questions, provides more information than asked and informs you of what you need to know. Martine is genuinely looking to help her clients in an unbiased way - she is trustworthy, looking to give you the solution that is right for you rather than for herself and her company. I highly recommend Martine and feel lucky to have been put in touch with such a professional broker.
Highly recommend
It was a great experience working with Simon. During the process, he was professional, fast with his responses and explained everything clearly. Highly recommend!
Very helpful and knowledgeable
Veronica was always very helpful and responded as quickly as possible to my queries. She found a mortgage for me and renegotiated the interest rate when the bank increased it at the last minute.
1 month to reply
Sent a request for information filling in some basic information on Jan 28th, the first reply I got from them was on Feb 25th.
Speaks for itself.
PS: To the reply below, you have more than enough information above to find me. It's as easy as checking to whom you replied on Feb 25th and who wrote you on Jan 28th. Not rocket science. As for the other reviews, yes, unfortunately bad service like yours is not uncommon. All my reviews are verified.

Resposta da Mortgage Direct S.L.
We are extremely happy with the service…
We are extremely happy with the service provided by Simon at Mortgage Direct.
He made the entire Spanish mortgage process clear, efficient and stress-free. Communication was excellent throughout, and he successfully arranged our mortgage with Caixa with a very positive outcome.
Professional, reliable and highly recommended. Thank you for helping us secure our home in Spain!
Jurjen & Jody
Not trustworthy. Evasive, inactive, and unreliable After Pre-Approval
It started relatively well. Within two weeks (after excessive emailing and sending documents—sometimes twice), I received the pre-approval. After that, as Thomas said on our first call, “his real work would begin”: getting an overview of 5–6 banks and negotiating the initial deal. In retrospect, the initial offer was actually good, so it’s unclear why he didn’t just close it.
It’s unclear what exactly happened, but it seems that nothing further was done after the pre-approval. I never received the overview of 5–6 banks. Questions often went unanswered, phone calls were not returned, and there was no clarity on how the process was progressing. Phone appointments were missed multiple times.
Eventually, I was contacted directly by the bank and informed that they had worsened the conditions. From Thomas, I received only generic answers, and later he stopped replying altogether.
Simon was an absolute star
Simon was an absolute star as my mortgage advisor. He was incredibly helpful from start to finish, guiding me through every step with patience and expertise. Despite my own delays causing the process to lapse for over a year, he stayed supportive, replied lightning-fast to every question, and made everything feel straightforward and stress-free. Couldn’t recommend him highly enough, genuinely one of the best!
Thank you, Simon!

Resposta da Mortgage Direct S.L.
Everything was outstanding!
We had a very positive experience working with Simon during the purchase of our property in Spain. Everything was outstanding!
From the first contact through to completion, Simon guided us clearly and professionally through the entire mortgage process.
He explained everything very clearly from the beginning and walked us through the bank’s requirements and all the necessary documentation.
Simon also helped us arrange the valuation and inspection and was always available to answer questions. Communication was consistently transparent, prompt, and reliable, which gave us great confidence—especially as non-residents buying property abroad.
Moreover, the mortgage completion process was finalized ahead of the original deadline.
If you’re looking to buy property in Spain, we highly recommend Simon and Mortgage Direct to anyone seeking a mortgage in Spain.
Couldn't have done it without them.
Amanda was very helpful and provided timely information. She explained the process clearly and followed up with both our lawyer and the bank in Spain throughout the buying process.

Resposta da Mortgage Direct S.L.
We had a very positive experience…
We had a very positive experience working with Simon and Mortgage Direct during the purchase of our property in Spain.
From the very first contact until completion, Simon guided us clearly and professionally through the entire mortgage process. Communication was always transparent, fast and reliable, which gave us a lot of confidence, especially as non residents buying property abroad. He coordinated smoothly with Banco Sabadell and all other parties involved, and ensured everything stayed on track.
Thanks to his expertise and commitment, we achieved a great outcome and the whole process felt well managed from start to finish. We are very grateful for the support and would highly recommend Simon and Mortgage Direct to anyone looking for a mortgage in Spain.
Thank you again for all your help.
A++, excellent service
Second mortgage process with Amanda, having sold the previous property. Would highly recommend, we had mortgage offers from four different banks and could choose the best one with confidence. Amanda also helped us with arranging a valuation and survey, and was always available for questions. Fantastic.
Niet doen!! Helaas in zee gegaan met dit bedrijf en…
Helaas in zee gegaan met dit bedrijf en dan specifiek met Maaike van Ruitenbeek. Ik viel haar lastig tijdens het proces volgens haar als ik als leek vragen stelde en door meerdere fouten van haar kant moest de hypotheek tot 2 maal opnieuw aangevraagd worden, waardoor de koop gecancelled zou kunnen worden. Door het verkeerd doorgeven van gegegevens aan de bank moest alles 2 keer opnieuw. Dit heeft niks te maken met hoe de bank werkt maar alles met hoe zij zelf werkt. De bank heeft de juiste gegevens nodig voor een aanvraag!! (dit als verduidelijking op onderstaande reactie. Dus nee ik hoef geen verder contact, dank u vriendelijk.) Ze gaf ook nog daarvan mij de schuld. Een erkenning of sorry heb ik nooit gehoord hiervoor. Alleen die keer dat ze was uitgevallen tegen mij. Daar heeft ze haar excuus voor aangeboden, hoewel het erna niet veel beter werd helaas. Liefst geen vragen stellen en gewoon betalen. Zeer slechte begeleiding. Zeer slechte ervaring!!!

Resposta da Mortgage Direct S.L.
Helped Us Secure Our Spanish Home!!
Mortgage Direct helped us secure our Spanish mortgage and we would recommend them to anyone looking to arrange a mortgage in Spain.
This was the first time we had bought a property abroad and our situation was fairly complicated, so having someone on our side to navigate the mortgage process took a lot of the stress out of it. Will, with support from Emma and Thais, worked very hard to find a provider willing to offer us a mortgage. He explained everything clearly from the start and guided us through the banks’ requirements and all the documentation involved.
The team were always available to answer questions and were supportive throughout. While we weren’t able to secure as large a mortgage as we had initially hoped, we were able to obtain one that allowed us to purchase our property — which we couldn’t have achieved without their help.
We’re very grateful to Will, Emma, Thais and the wider Mortgage Direct team for their support, and we’d happily recommend them to anyone planning their move to Spain.
This company sucks !
This company sucks !
And the bank CAIXA they work with sucks too.
It worked very well to obtain a mortgage with SANTANDER bank without the help of anybody.
I lost more than 12 months trying with Mortgage Direct .
Just amazing
Just amazing, just amazing. Could not have asked for a better outcome.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







