I can only write re the assembly. The instructions are small and drawings only. Best to have a look at one in the showroom to see exactly how the washers ( different sizes) fit together in the handle... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Brilliant mower. Worth every penny. The self-drive and roller features are brilliant. Engine is quieter and far more efficient than previous Mountfields. Super, super fast delivery too. I was mowing t... Ver mais
I've owned an electric Mountfield lawnmower for the past 5 years. During that time, it's performed well. Today, it suddenly stopped working. After some careful examination of the machine, it seemed cl... Ver mais
I used to have an electric mover with a cable, switched to a battery one and finally made the jump to a petrol mower. The build quality is excellent and when I had a small problem (I had picked up... Ver mais
Informações sobre a empresa
Sobre Mountfield Lawnmowers
Escrito pela empresa
YOUR LAWN, YOUR WAY
Mountfield lawn mowers have become part of family life for many of our customers, who have used our mowers for generations. They love our trademark reliability, performance, and friendly customer service. At Mountfield we recognise that your lawn is an extension of your home and the way you use it reflects the way you live. It could be a place for a bite to eat, relaxing with friends or family, your own mini Wembley or even your office space. Whatever your lifestyle, and however you use your lawn, you can rely on Mountfield lawn mower to create the lawn for you!
RIDE-ONS
GARDEN CARE
Need Help!
Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6325 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com
Local Dealer
Throughout the UK we have a number of specialist Mountfield dealers, who stock a large range of Mountfield products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.
Informações de contacto
Unit 8 Bluewater Estate, Bell Close, Plymouth, PL7 4JH, Plymouth, Reino Unido
- 0800 669 6325
- callcentre@stiga.com
- www.mountfieldlawnmowers.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Mountfield 3in1 strimmer
Quick easy selection and quick delivery highly recommended no issues at all

Resposta da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers
It takes a lot of the hard work away
It takes a lot of the hard work away. The men enjoy using it rather than pushing a lawnmower over the bumpy ground for an hour or more.

Resposta da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers
Third mower of this type
Third mower of this type, Build quality gone down, more plastic, engine sounds like it’s struggling, handle screws quickly come lose, cluch cable impossible to access, pull cord retainer broken in a week
Lack of communication
I ordered my lawnmower direct from mountfield with the promise of a delivery within 7 days, I emailed customer services after trying unsuccessfully to contact them by telephone to find out when delivery was expected and didn't receive a reply. I tried again by telephone and an automated reply said I was number 6 in the queue, 35 minutes later and I was still number 6. I arrived home the next day and found the lawnmower lying in the garden. No correspondence was received at any time to say the machine was either dispatched or out for delivery. Illustrated picture instructions appeared to be for multiple models for assembly and so very confusing. Although mower started first time of trying the correspondence could have been much better
I have used this wonderful machine…
I have used this wonderful machine twice. I can’t tell you much better it is than my previous machine. Well done and fingers crossed it continues to impress.
Services and delivery were also excellent.
Item supplied as described and in less…
Item supplied as described and in less time than predicted.
Nice mower, delivery and instructions poor
Mower looks good, and worked well although only used it once so far.
Not impressed by delivery with 36 kg box just tipped over my gate and fell to the floor!
Instructions are really poor and seem to be the least Mountfield can get away with, leaving guesswork for the purchaser, covering several different models with different features. Don’t even state the petrol or oil capacity of the engine.
I sent an e-mail in about the way it was delivered, didn’t get a response.
Easy going online found what I needed paid for it here within week of ordering
Easy going online finding mower i needed ordered paid was here within week
Poor customer service
Had my Mountfield lawn mower under a year. This review isn’t about the actual lawn mower, which is performing well. It’s about the grass catcher and Mountfield customer service. I emailed them a good few weeks ago asking why my grass catcher box becomes un clipped in use. The black plastic lugs that clip through the sides worked fine for a while, but with continued use they pull through, meaning that with only a small amount of grass in the catcher, it pulls apart. IMO this is a design fault. I emailed them to ask if there was a solution, but have heard nothing, apart from the automatic reply that they’ve received my email. I further contacted them last month, but have still had no reply. Looking at other peoples comments, this isn’t an isolated case. I’ve since made a fix with a long shoelace, that tied in such a way as it supports the metal frame and thus the weight of the grass, that was causing the problem. My fix is working well, but that’s hardly the point. What a shame that a good lawn mower is let down by a poorly designed grass catcher and abysmal customer service. I would be reluctant to purchase another Mountfield product in the future because of this.
Did not receive product and no response…
Did not receive product and no response from support.
Burnt my fingers on the lawn mower and…
Burnt my fingers on the lawn mower and petrol started pouring down the engine on the outside, really scary!
Nearly four weeks, a faulty mower, an Italian holiday, and my neighbour's Ring doorbell. Still no resolution.
Ordered a Mountfield mower on 11th May 2026. It arrived, was correctly assembled and fuelled per the instructions, and simply didn't work. What followed has been nearly four weeks of the most comprehensively shambolic customer service I have ever encountered.
After spending hours troubleshooting, researching, and waiting for a potentially flooded engine to dry out, I emailed customer services. Ten days passed with no reply. I then called, waited over 30 minutes in a queue, and eventually spoke to someone who agreed to arrange a collection and replacement (although they could only collect if oil and fuel had been removed).
I was promised instructions on how to drain the fuel and oil before collection. They never arrived. I sourced my own pump from a friend, drained the machine myself, dismantled it, and repackaged it in the original box.
What followed was a sequence of failures that would be funny if it wasn't happening to me:
• 1st June (agreed collection date): no collection, no contact.
• 2nd June: courier arrived unannounced — at my neighbour's house. Left a message on their Ring doorbell and left the area. I only found out because my neighbour told me.
• I called the courier directly. They confirmed they had the correct address on file but the driver had gone to the wrong house. They promised he would return the following day.
Rang customer services only to discover they were closed for holidays ... on a Tuesday.
• 3rd June: courier did not return.
• When I called customer services again on 3rd June (another 30 mins in a queue), I was told the office had been closed the previous day for an Italian public holiday, despite this being a UK customer services number. They were going to look into the problem.
• 7th June: the mower still has not been collected (although I've had confirmation it is going to be tomorrow). No replacement has been dispatched. The agreed 7-day delivery window for the replacement has now elapsed with no confirmation of when — or whether — it will arrive.
I have a full email trail, a detailed log of every failed contact, and photographs of my garden showing the condition of my lawn after nearly a month without a working mower.
This is a company that supplied a faulty product, failed to respond to contact for ten days, missed their own agreed deadlines, routed a UK helpline through Italy, sent a courier to the wrong address, and has now gone beyond every commitment they made without resolution or explanation.
I would strongly advise anyone considering a Mountfield or Stiga product to think very carefully about what happens if something goes wrong.
Update to follow.
Light weight Mower easy to manoeuvre…
Light weight Mower easy to manoeuvre very convenient

Resposta da Mountfield Lawnmowers
It’s a good mower
The mower is very clean looking quite light for its size and cuts really well you do need two batteries to conquer the larger lawns only fault the self propelled drive is a bit fast it could do with a slower gear

Resposta da Mountfield Lawnmowers
Princess 38
Princess 38. It just turned up on the doorstep one day with no notification of delivery. Easy to assemble, grass collecting box is a little small, electrical connector keeps unplugging and have had to repair the height adjuster once as the front wheels became disconnected for no apparent reason. Cuts well but overall is a bit on the flimsy side.
Great mower and service from mountfield…
Great mower and service from mountfield 👍
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

















