Mountfield Lawnmowers Opiniões 

2425
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I can only write re the assembly. The instructions are small and drawings only. Best to have a look at one in the showroom to see exactly how the washers ( different sizes) fit together in the handle... Ver mais

Classificada 5 em 5 estrelas

Brilliant mower. Worth every penny. The self-drive and roller features are brilliant. Engine is quieter and far more efficient than previous Mountfields. Super, super fast delivery too. I was mowing t... Ver mais

Classificada 2 em 5 estrelas

I've owned an electric Mountfield lawnmower for the past 5 years. During that time, it's performed well. Today, it suddenly stopped working. After some careful examination of the machine, it seemed cl... Ver mais

Classificada 5 em 5 estrelas

I used to have an electric mover with a cable, switched to a battery one and finally made the jump to a petrol mower. The build quality is excellent and when I had a small problem (I had picked up... Ver mais


Informações sobre a empresa

  1. Fabricante
  2. também em
  3. Grossista de ferramentas
  4. Jardim

Sobre Mountfield Lawnmowers

Escrito pela empresa

YOUR LAWN, YOUR WAY

Mountfield lawn mowers have become part of family life for many of our customers, who have used our mowers for generations. They love our trademark reliability, performance, and friendly customer service. At Mountfield we recognise that your lawn is an extension of your home and the way you use it reflects the way you live. It could be a place for a bite to eat, relaxing with friends or family, your own mini Wembley or even your office space. Whatever your lifestyle, and however you use your lawn, you can rely on Mountfield lawn mower to create the lawn for you!

LAWN MOWERS
RIDE-ONS
GARDEN CARE

Need Help!

Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6325 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com

Local Dealer

Throughout the UK we have a number of specialist Mountfield dealers, who stock a large range of Mountfield products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 23% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(2425)

436 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Mountfield 3in1 strimmer

Quick easy selection and quick delivery highly recommended no issues at all

26 de maio de 2026
logótipo da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Thank you for the highly recommended review! We are glad the selection and delivery of your new brushcutter were quick and easy. Enjoy your gardening!

Classificada 5 em 5 estrelas

Great purchase

Well made, gives good cut and promptly delivered.

26 de maio de 2026
logótipo da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Thank you for the review! We are delighted to hear you are pleased with the quality, precise cut, and prompt delivery of your new lawnmower. Happy mowing!

Classificada 5 em 5 estrelas

Speedy

Speedy. Easy to put together and works brilliantly

27 de maio de 2026
logótipo da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Thank you for the review! We are so glad to hear that your lawnmower was quick to arrive, easy to put together, and works brilliantly. Happy gardening!

Classificada 5 em 5 estrelas

It takes a lot of the hard work away

It takes a lot of the hard work away. The men enjoy using it rather than pushing a lawnmower over the bumpy ground for an hour or more.

27 de maio de 2026
logótipo da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Thank you for the review! We are so glad to hear that your new tractor is saving you time and effort on that bumpy ground. Enjoy your easier garden maintenance!

Classificada 2 em 5 estrelas

Third mower of this type

Third mower of this type, Build quality gone down, more plastic, engine sounds like it’s struggling, handle screws quickly come lose, cluch cable impossible to access, pull cord retainer broken in a week

27 de maio de 2026
Classificada 5 em 5 estrelas

Lack of communication

I ordered my lawnmower direct from mountfield with the promise of a delivery within 7 days, I emailed customer services after trying unsuccessfully to contact them by telephone to find out when delivery was expected and didn't receive a reply. I tried again by telephone and an automated reply said I was number 6 in the queue, 35 minutes later and I was still number 6. I arrived home the next day and found the lawnmower lying in the garden. No correspondence was received at any time to say the machine was either dispatched or out for delivery. Illustrated picture instructions appeared to be for multiple models for assembly and so very confusing. Although mower started first time of trying the correspondence could have been much better

26 de maio de 2026
Classificada 3 em 5 estrelas

Nice mower, delivery and instructions poor

Mower looks good, and worked well although only used it once so far.
Not impressed by delivery with 36 kg box just tipped over my gate and fell to the floor!
Instructions are really poor and seem to be the least Mountfield can get away with, leaving guesswork for the purchaser, covering several different models with different features. Don’t even state the petrol or oil capacity of the engine.
I sent an e-mail in about the way it was delivered, didn’t get a response.

26 de maio de 2026
Classificada 1 em 5 estrelas

Poor customer service

Had my Mountfield lawn mower under a year. This review isn’t about the actual lawn mower, which is performing well. It’s about the grass catcher and Mountfield customer service. I emailed them a good few weeks ago asking why my grass catcher box becomes un clipped in use. The black plastic lugs that clip through the sides worked fine for a while, but with continued use they pull through, meaning that with only a small amount of grass in the catcher, it pulls apart. IMO this is a design fault. I emailed them to ask if there was a solution, but have heard nothing, apart from the automatic reply that they’ve received my email. I further contacted them last month, but have still had no reply. Looking at other peoples comments, this isn’t an isolated case. I’ve since made a fix with a long shoelace, that tied in such a way as it supports the metal frame and thus the weight of the grass, that was causing the problem. My fix is working well, but that’s hardly the point. What a shame that a good lawn mower is let down by a poorly designed grass catcher and abysmal customer service. I would be reluctant to purchase another Mountfield product in the future because of this.

9 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Nearly four weeks, a faulty mower, an Italian holiday, and my neighbour's Ring doorbell. Still no resolution.

Ordered a Mountfield mower on 11th May 2026. It arrived, was correctly assembled and fuelled per the instructions, and simply didn't work. What followed has been nearly four weeks of the most comprehensively shambolic customer service I have ever encountered.

After spending hours troubleshooting, researching, and waiting for a potentially flooded engine to dry out, I emailed customer services. Ten days passed with no reply. I then called, waited over 30 minutes in a queue, and eventually spoke to someone who agreed to arrange a collection and replacement (although they could only collect if oil and fuel had been removed).

I was promised instructions on how to drain the fuel and oil before collection. They never arrived. I sourced my own pump from a friend, drained the machine myself, dismantled it, and repackaged it in the original box.

What followed was a sequence of failures that would be funny if it wasn't happening to me:

• 1st June (agreed collection date): no collection, no contact.
• 2nd June: courier arrived unannounced — at my neighbour's house. Left a message on their Ring doorbell and left the area. I only found out because my neighbour told me.
• I called the courier directly. They confirmed they had the correct address on file but the driver had gone to the wrong house. They promised he would return the following day.
Rang customer services only to discover they were closed for holidays ... on a Tuesday.
• 3rd June: courier did not return.
• When I called customer services again on 3rd June (another 30 mins in a queue), I was told the office had been closed the previous day for an Italian public holiday, despite this being a UK customer services number. They were going to look into the problem.
• 7th June: the mower still has not been collected (although I've had confirmation it is going to be tomorrow). No replacement has been dispatched. The agreed 7-day delivery window for the replacement has now elapsed with no confirmation of when — or whether — it will arrive.

I have a full email trail, a detailed log of every failed contact, and photographs of my garden showing the condition of my lawn after nearly a month without a working mower.

This is a company that supplied a faulty product, failed to respond to contact for ten days, missed their own agreed deadlines, routed a UK helpline through Italy, sent a courier to the wrong address, and has now gone beyond every commitment they made without resolution or explanation.

I would strongly advise anyone considering a Mountfield or Stiga product to think very carefully about what happens if something goes wrong.

Update to follow.

11 de maio de 2026
Classificada 4 em 5 estrelas

Light weight Mower easy to manoeuvre…

Light weight Mower easy to manoeuvre very convenient

27 de abril de 2026
logótipo da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Thank you for the review. We are very glad that the mower's lightweight design and convenience have met your expectations.
Best regards from the Stiga team!

Classificada 5 em 5 estrelas

It’s a good mower

The mower is very clean looking quite light for its size and cuts really well you do need two batteries to conquer the larger lawns only fault the self propelled drive is a bit fast it could do with a slower gear

7 de junho de 2026
logótipo da Mountfield Lawnmowers

Resposta da Mountfield Lawnmowers

Thank you for choosing us for your lawn care. It’s great to hear the mower delivers a great cut! We truly appreciate your honest feedback on the drive speed—it is essential for our future designs.

Classificada 3 em 5 estrelas

Princess 38

Princess 38. It just turned up on the doorstep one day with no notification of delivery. Easy to assemble, grass collecting box is a little small, electrical connector keeps unplugging and have had to repair the height adjuster once as the front wheels became disconnected for no apparent reason. Cuts well but overall is a bit on the flimsy side.

27 de abril de 2026

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