The gentleman was fantastic and helped me solve the problem in a short period of time. Your company has great customer service, and I've enjoyed working with everybody for many years. Keep it up!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Overall, the experience has been extremely positive, apart from billing. We have not had correct billing for over a year and since we took on an extra, bundled service package. I have detailed the d... Ver mais
Due to new tax regulations we are sadly having to change programs. Having used MRI for over 10 years, we are sad to see it go as it has done everything we asked and more. Great property management s... Ver mais
Working with MRI to maintain and improve our PMX system has been a much smoother experience when we began working together as a Company to tackle the Software. Customer support is able to quickly solv... Ver mais
Informações sobre a empresa
Sobre MRI Software
Escrito pela empresa
Become a Real Estate Visionary

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Informações de contacto
28925 Fountain Parkway, 44139, Solon, Estados Unidos da América
- 1-800-321-8770
- sales@mrisoftware.com
- www.mrisoftware.com
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kind and Helpful!
Every person who answers the phone is kind and helpful! So Grateful! Also love that all my docs are right there in one safe place. Thanks!
Customer service
The assistance I received for…
The assistance I received for resolving my issues with billing was easy and courteous.
Quick and knowledgeable experience!
We experienced a server related issue…
We experienced a server related issue and MRI fixed it at 3:30am our time. The customer service was.is amazing. MRI staff really care!
Quick and responsive
Quick and responsive. Immediately answered my question. Made it easy and efficient to contact and provide a solution.
Reception Quality
The quality of the CS staff is routinely top shelf. Very knowledgeable & respectful. The issue I have is with respect to the telephone reception. The quality of the audio - volume & clarity can be problematic. Do not have this issue with other numbers called. Tells me there is something in your system &/or network that hinders reception. It is worse when your CS staff is using speaker phones on their end.
The Customer Services is great!
Ease of use & storage of documents. Technical support.
Service is efficient and fast when needing assistance. I recently needed a quick response in the middle of a contract under a deadline. Very grateful I didn’t have to sit around waiting for a response.

Resposta da MRI Software
Easy to work with
Support service is always helpful in…
Support service is always helpful in resolving our issues.
Excellent response with support cases
thank you for your promptness and for…
thank you for your promptness and for always assisting so quickly.
Details
He knew the details of how to make
My request work out.
Friendly and helpful
I find the software easy to use and…
I find the software easy to use and understand. When I have issues I call customer service and get great service every time.
Rita Chambers
Called me back not long after leaving my number. Knew exactly how to answer my question.
They answer the phone quickly and…
They answer the phone quickly and resolve the issue professionally.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







