The gentleman was fantastic and helped me solve the problem in a short period of time. Your company has great customer service, and I've enjoyed working with everybody for many years. Keep it up!
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Due to new tax regulations we are sadly having to change programs. Having used MRI for over 10 years, we are sad to see it go as it has done everything we asked and more. Great property management s... Ver mais
Overall, the experience has been extremely positive, apart from billing. We have not had correct billing for over a year and since we took on an extra, bundled service package. I have detailed the d... Ver mais
Working with MRI to maintain and improve our PMX system has been a much smoother experience when we began working together as a Company to tackle the Software. Customer support is able to quickly solv... Ver mais
Informações sobre a empresa
Sobre MRI Software
Escrito pela empresa
Become a Real Estate Visionary
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
Request Further Information
Informações de contacto
28925 Fountain Parkway, 44139, Solon, Estados Unidos da América
- 1-800-321-8770
- sales@mrisoftware.com
- www.mrisoftware.com
4,7
Excelente
3 mil opiniões
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They answer the phone quickly and…
They answer the phone quickly and resolve the issue professionally.
10 de março de 2026
Return my money.
I applied for a rental property in Wheeling, Il. I was charged $300 for a background check and I agreed days later I got a callback saying that they needed more info, that they had called Nebraska to verify my address. I live in Itasca, Il and have never been to Nebraska much less lived there. The background check was a sham. I went back to the rental property to cancel my application because a place that hires such an incompetent background check is not a place I wish to live. They refunded $250, but the rest went to MRI Software( a company that has shielded themselves by using multiple layers of shell corporations). I called to talk with someone about this and was given the runaround. So after two days of runaround I was told to go leaved a dispute on this website. I did. Now I’d like my $50 back which would have solved the problem within minutes. If you can’t even get the state where I live right you have no business in keeping my money and shouldn’t even be in the business at all.
23 de março de 2026
Opinião espontânea
Resposta da MRI Software
We are very sorry to hear about your experience and understand your frustration. Based on our records, we do not believe any funds were taken in error but we take your concerns seriously. A senior manager will be reaching out to you directly to review this matter and work toward a resolution.
Response Was So Fast
The response time was very fast and my issue was resolved quickly.
23 de março de 2026
Five-stars MRI Softwar!
The service member was very knowledgeable and helpful and polite.
Customer service generally answers very promptly.
My problem is ALWAYS solved.
22 de março de 2026
Software Assistance
Representative was professional, polite and able to resolve my issue in a timely manner
9 de março de 2026
Excellent service!
Excellent service!
Jenny responded so quickly and was able to assist me, always flawless service. Thank you Jenny
19 de março de 2026
I did this already...great job!
6 de março de 2026
Great company!
4 de março de 2026
Ray was awesome and very knowledgeable.
4 de março de 2026
Great knowledge from Sue Sherrington…
Great knowledge from Sue Sherrington about the VAT complexities of the system. Three issues, all resolved by using Quick Assist
16 de março de 2026
Always there to help with questions and…
Always there to help with questions and concerns. Appreciate the good service you provide.
1 de março de 2026
Professional and knowledgeable.
4 de março de 2026
Great customer service from start to…
Great customer service from start to finish. They responded quickly, communicated clearly, and followed up to make sure everything was handled properly. I truly appreciate the professionalism and reliability.
12 de março de 2026
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