MRI Software Opiniões 3336

Friday call, wait for the answer, follow up on Monday. Question answered. Thanks,

VERY KNOWLEDGABLE TECHS. AND I APPRECIATE THEIR PATIENCE AND DELIGENCE TO GET A JOB DONE.

I have used many work order programs over the years. This one hides many of its most needed views of maintenance. Why not have one central place where ALL work orders can be seen that are due in the month?

I called in about a mistake I had made and she was so very helpful correcting the problem. The best thing was I could understand her.

THANK YOU, EXCELLENT PROGRAM/SYSTEM ALONG WITH BACK UP

Ken is always helpful and responsive

i wasn't on hold for very long and the rep knew what i needed help with and gave me suggestions. thanks for being there.

Caring, listening and working as hard as she could to get us back on line.

friendly an knowledgeable helpdesk makes all the difference in the partner and customer experience.

The software is easy to work with and if I have questions, Support is always available and very knowledgeable.

The customer service I received this week was outstanding.

How fast he was able to correct the problem with our IT.

I appreciate visiting with a live person when I have an issue I cannot solve on my own. I received quick and kind assistance. Thank you.

Any time I've had an issue, MRI takes care of it.

Very happy with the level of customer service received.

We've been using MRI Property Management for our property management needs for 20+ years, and I can't say enough good things about it. The platform is robust, feature-rich, and handles everything from accounting and leasing to reporting with real efficiency.
But what truly sets MRI apart is their incredible support team. Whenever we've had a question, issue, or request for assistance—no matter how small or complex—the team responds immediately and stays with it until full resolution. Their responsiveness is unmatched; we've never waited long for a reply, and they genuinely go above and beyond to make sure everything is sorted out quickly and correctly. The support staff are knowledgeable, patient, helpful, and always professional—it makes using the software a stress-free experience. If you're in property management and want reliable software backed by a truly exceptional customer service team, MRI is the way to go. Highly recommend!

Our experience with MRI Software CAFM has been excellent. The system has streamlined our work order management and preventive maintenance through strong automation and real-time tracking. It has improved operational efficiency, enhanced visibility across sites, and strengthened SLA compliance. The user-friendly interface and mobile functionality make it easy for our teams to manage tasks effectively. Overall, it has been a reliable and impactful solution for our facilities management operations.