I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
* 1 Star I received a broken tail lamp and have been trying to contact the company for over a week with no response. The biggest frustration is that there is no phone number to call, only a... Ver mais
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Ver mais
The side mirrors I ordered for my Falcon BA were good quality and a great price, I ordered the “aftermarket” ones, can’t tell the difference from the original Ford parts. The delivery was only 2-3 da... Ver mais
Informações sobre a empresa
Escrito pela empresa
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Informações de contacto
Brisbane, Austrália
- info@myautoparts.com.au
- www.myautoparts.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No customer service
Placed order on the 5th of January and still no sign it has been shipped. I have tried to contact My Auto Part several times via email with no response.Order finally shipped 2 days after this review.
Shipment was slow and late in delivery…
Shipment was slow and late in delivery with zero communication about the shipment. I received email it was sent the day after it arrived...ffs..aint good enough
I don't wish to give even 1 star.
I don't wish to give even 1 star.
I tried to use the Web sites to look up the vehicle I need parts for. I could put the details of the vehicle in, but couldn't get any further. Having worked in the automotive industry for over 36 years.
I decided to try using the Web sites first.
Due to the fact I was unable to obtain the information about available parts for my application. I made a phone call to the NSW warehouse. The person who I was speaking to gave me the impression that I should not have being calling.
I was asked for the registration number, I gave that. I was told it didn't come up.
I then gave the make, model and year model. I was asked for the vin number. I didn't have this, as I am seeking a part for an elderly gentleman on his behalf.
Because I didn't have the vin number. I was told that I couldn't be helped.
I enquired how many options were coming up. 150 series was mentioned, I said it was that. prior to all this the person I was speaking with had said" you're not a customer" " so I can't help you "
I said that the Web sites recognised me as being a customer. " That's the Web site" was the comment made back to me.
I enquired about a reverse light for the application, and was told " we don't do reverse lights" so I thanked him for his time and ended the phone call.
I noticed there was a contact form on the Web sites. So I utilised that my name and email address was already filled in. So I put the details of my enquiry in the box provided. I put all the details of the vehicle as well as the rego number. And the part I was looking for. I am still waiting for a reply.
I have just checked my spam mailbox and there is nothing there.
It would seem that this company doesn't want to be regarded as a source, to obtain spare parts.

Resposta da My Auto Parts
parts returned to warehouse in good condition no refund refundes
okay thats a good outcome, now been contacted by company and refunded. have been advised they will be poss looking into there contact confirmation system. not sure whats going on with this company. my parts arrived in good condition. sadly the front guard for my corolla was the wrong guard my mistake. re ordered the right guard and received it in good condition. returned the wrong guard to warehouse in good inspected condition was told i would receive a credit in due time.
never happened. now about $170 short. have called twice. left a ph message with credit dept. emailed twice to make contact still no reply.

Resposta da My Auto Parts
Have provided a previous review but…
Have provided a previous review but felt it was not enough. This company is brilliant, efficient, reliable and the customer service is excellent. All my parts arrived in pristine condition. Would recommend them to anyone.

Resposta da My Auto Parts
Woke up this morning to an email from…
Woke up this morning to an email from My auto Parts asking if my review was for another company. No, someone from your company misinformed me about an app and went in all my banking ,retirement,stocks and cashapp accounts.not sure of the date noe.

Resposta da My Auto Parts
The item arrived damaged and they sent…
The item arrived damaged and they sent out a replacement the same day. New item arrived shortly after. Great service and many thanks.

Resposta da My Auto Parts
Could not be happier with the price and…
Could not be happier with the price and speed. Able to pick up the next morning and just as well as I needed it !! Thanks !!

Resposta da My Auto Parts
Quick delivery and good product however…
Quick delivery and good product however it didn't come with the screws/clips to attach it to my car.

Resposta da My Auto Parts
Part came in very quick
Part came in very quick, easy to fit to a completely crumpled chassis 🤣 so that’s saying something

Resposta da My Auto Parts

Resposta da My Auto Parts
Part was as described and arrived very…
Part was as described and arrived very quickly

Resposta da My Auto Parts
A good web site,found what i was…
A good web site,found what i was looking for quickly,and delivered fast!

Resposta da My Auto Parts
Well done!
Good price - genuine part - arrived in good condition & in a timely manner with communication all the way through. What more can you ask for? Thanks.

Resposta da My Auto Parts
My part
My part, a lamp, was well packaged and arrived safe and sound, in a very timely manner.

Resposta da My Auto Parts
Easy site to navigate and find parts
Easy site to navigate and find parts. Prices are reasonable. Very prompt delivery.

Resposta da My Auto Parts
A great product at a good price and…
A great product at a good price and speedy postage

Resposta da My Auto Parts
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







