I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Ver mais
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Leia as opiniões dos outros
* 1 Star I received a broken tail lamp and have been trying to contact the company for over a week with no response. The biggest frustration is that there is no phone number to call, only a... Ver mais
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Ver mais
The side mirrors I ordered for my Falcon BA were good quality and a great price, I ordered the “aftermarket” ones, can’t tell the difference from the original Ford parts. The delivery was only 2-3 da... Ver mais
Informações sobre a empresa
Escrito pela empresa
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Informações de contacto
Brisbane, Austrália
- info@myautoparts.com.au
- www.myautoparts.com.au
3,9
Bom
976 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da My Auto Parts
Hi Julee! Thank you so much for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Fast delivery good company
18 de agosto de 2024
Resposta da My Auto Parts
Thanks, Mate, for the awesome feedback! Much appreciated! Enjoy your new car part and until the next one! Cheers!
Happy with your service
18 de agosto de 2024
Resposta da My Auto Parts
Thank you so much, Leonard for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Don't Hide Prices.
I received my purchase in good time & in good order, as the packaging was very secure & suitable for protecting the radiator.
However, this is Australia, not the USA, so I was quite upset to see what I paid was not the advertised price.
BEWARE HIDDEN TAX COSTS.
18 de agosto de 2024
Resposta da My Auto Parts
Thank you for your feedback. We're glad to hear that your radiator arrived safely and in good condition. Our packaging is designed to protect your purchases during shipping.
We apologize for any confusion regarding the pricing. While we do include taxes in our advertised prices, it's possible that there may have been a misunderstanding.
Please note that our checkout process clearly outlines all fees and taxes before you confirm your purchase. If you have any further questions or concerns, please don't hesitate to contact our customer service team.
Cheers!
Good product
Good product. Company good to deal with. Delivery was a bit slow but was kept up to date on status.
18 de julho de 2024
Resposta da My Auto Parts
Thank you so much for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Online assistance was good
Online assistance was good
Delivery was timely
Part was as advertised
18 de julho de 2024
Resposta da My Auto Parts
Thank you so much Patick for the 5- star review! We are glad you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
easier than going to town and I…
easier than going to town and I received the goods, which seems to be a lottery when buying on fb add's
17 de junho de 2024
Resposta da My Auto Parts
Thank you, Trevor for this 5-star review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
As described, quick one piece
Part was quick to arrive came in a bit dodgee package but was all in one piece a little more to protect the part in the box would’ve been better
17 de junho de 2024
Resposta da My Auto Parts
Thank you so much for your 5-⭐ review! We truly appreciate it! We apologize that the packaging wasn't more secure. We're always looking for ways to improve our shipping process, and your feedback is valuable. We'll take steps to ensure parts are better protected in the future. Enjoy your new car part! Until the next one! Cheers!
Happy with the time of delivery and the…
Happy with the time of delivery and the service
17 de junho de 2024
Resposta da My Auto Parts
Thank you so much for your 5-⭐ review! We truly appreciate it! Enjoy your new car part! Cheers!
Satisfied
The delivery was very prompt and the price of the item was very reasonable would definitely purchase from here again
17 de junho de 2024
Resposta da My Auto Parts
Hi Ian! Thank you for this awesome 5-star review! Enjoy your new car part! Cheers!
I found it very easy to get what I…
I found it very easy to get what I need. The description of the parts are so accurate. Shipping is very quick
17 de junho de 2024
Resposta da My Auto Parts
Thank you so much, Neil, for this excellent review! Enjoy your new car part! Cheers!
Resposta da My Auto Parts
what an amazing 5-star review! Thank you so much Barry! We appreciate it! We're so glad you have enjoyed our services! Enjoy your new car part and until the next one! Cheers!
Quick & correct part
17 de junho de 2024
Resposta da My Auto Parts
Thank you, Andrew for the awesome review! Enjoy your new car part! Cheers!
Resposta da My Auto Parts
Thank you, Ross for the 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Cheers!
I am very very upset and disappointed…
I am very very upset and disappointed in the customer service of this company. My part was ordered 1 week ago they had sent me a shipping code with couriers please which I am not happy with as they never respond to their emails either. Someone has been home at my house for the last week and no one has come to the house to drop off order which the tracking number says they tried to drop it off, but no one was home, but still waiting for a response
27 de junho de 2024
Opinião espontânea
Resposta da My Auto Parts
Dear Customer,
We are very sorry that you had a bad experience with our services. Unfortunately, the courier services are out of our control. Please know that we take reviews like this very seriously and would happily investigate further and assist you by following up on your order. To do this, please get in touch with our team at info@autopartsgroup.com.au with your order number and contact details.
Resposta da My Auto Parts
Thank you so much Geoffrey for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Excellent product and service.
Excellent product and service,quick return of same.
18 de maio de 2024
Resposta da My Auto Parts
Thank you so much Kym for this 5- star review! Enjoy your new car part! Until the next one!
Great Service
Great price on part and fast delivery. Part was exactly what I needed.
18 de maio de 2024
Resposta da My Auto Parts
Thank you, Liam for this amazing review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
An all round professional business and website.
I found your product description, ease of product selection, payment and shipping detail entry all to be very simple, and the despatch and delivery time was excellently quick. Your email advices on the item tracking was also very timely and efficient. An all round professional business and website.
19 de maio de 2024
Resposta da My Auto Parts
Thank you so much, Ned for taking the time to leave such a fantastic review! We're thrilled to hear that you found our product descriptions clear, the selection process easy, and the checkout smooth. We here at My Auto Parts strive to make your entire shopping experience as user-friendly as possible, so your feedback is truly valuable! Enjoy your car new part! Until the next one! Cheers!
Parts were exactly what I needed
Parts were exactly what I needed and shipping happened straight away.
19 de maio de 2024
Resposta da My Auto Parts
Thank you so much Christie for this amazing 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
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