Well after the first issue with the battery not holding its charge and draining very quickly, even though it was still under warranty they would not replace my bike. And now the back spokes are random... Ver mais
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Leia as opiniões dos outros
Bought a e scooter within 3 months packed up wouldn’t charge found out needed new battery they don’t help and said my warranty wasn’t covered. When I had a year warranty would never recommend please s... Ver mais
I bought a Mycle Cargo after much deliberation & research. Primarily for carrying me, my daughter & any gear/shopping we might need. I can say with complete confidence, this has been a terrific purc... Ver mais
A empresa respondeu
Product is good. Not impressed with quality control as my bike arrived with 2 faults. Left hand handle bar grip had a stripped screw ( replacement was provided promptly) and handlebars weren't square... Ver mais
Informações sobre a empresa
- Loja de bicicletas
- Desportos de aventura
- Loja de acessórios para bicicletas
- Loja de motores eléctricos
- Plataforma de comércio online
Escrito pela empresa
Mycle ebikes
Informações de contacto
Reino Unido
- www.mycle.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful service and after sales
Brilliant Service - Lovely Bike
I ordered a Mycle Comfort step-through e-bike, but sadly when it arrived, I couldn't ride it. There was some fault that made the bike "wobble" when ridden.
However, I contacted Mycle and Laurence couldn't have been more helpful. He organised the collection of the faulty bike and the delivery of a new one. I have just taken it for a 20 mile ride and it was perfect - I love my new bike!
OK for communication by email
OK for communication by email. Could be a next day reply. No one answers the phone No. though. Good for the way they dealt with my query (loose spokes on rear drive wheel). I have suggested that they advise people in the instruction manual to have the spokes checked after a few months of usage, and then maybe on going. Other wise, great sturdy bike.
Early days yet but very pleased with my…
Early days yet but very pleased with my fat tyre bike . Dealing with mycle has been good,from ordering to delivery
Prompt and positive response.
Compact Plus folding e-bike.
I chose Mycle because it's UK based and has good reviews.
The whole purchase process was easy and I was kept well informed at every stage.
I've been out three times so far on the bike, about 8 miles each time, and have found it a pleasure to ride.
With a wide choice of styles I would highly recommend anyone looking for an e-bike to consider the options available from Mycle.
Excellent E Bike and service from Mycle
Excellent customer service.
The folding bike is great, comfortable to ride and responsive with great rear rack. Well built and designed with fab colours.
Quality Control needs to improve
Product is good. Not impressed with quality control as my bike arrived with 2 faults. Left hand handle bar grip had a stripped screw ( replacement was provided promptly) and handlebars weren't square when front wheel pointed straight forward. This I fixed myself as fortunately I had an Xcalite driver that fitted the locking collar at the base of the handle bar assembly.
Good service great bike
Good communication from mycle about the delivery of my bike. They also game me information that was useful for the bikes arrival. Lovely bike rides well, looks good.
Good looking bike well made
Good looking bike well made . Battery is a bit variable bars Go down then come back so it makes you unsure how much distance you have in the tank
Mr Mycle is a quality act!
Apart from the great bike at an incredible value … Laurence and his team were really helpful with my repeated questions, and assisted me a great deal to get started with my new e-bike… Arik Casey
Very prompt delivery of a well prepared…
Very prompt delivery of a well prepared cycle
I ordered keyring for my daughter as…
I ordered keyring for my daughter as she has a mycle bike and she finds it useful for her mycle keys.
The bike is as advertised and functions…
The bike is as advertised and functions well.it was easy to assemble nothing to it really.
I would like a more powerful motor. But in higher modes it takes to steep hills without too much effort on the part of the rider. Very good all round product
Don't waste your time trying to order…
Don't waste your time trying to order on the cycle to work scheme. It's impossible. By the time what you want is in stock something else is out of stock and they won't accept an order until everything is in stock. Want a cargo bike with any of the accessories? No chance.
Great little bike
Great product, fast delivery, box a bit damaged though on the outside, didn't find an instruction manual so had to look online at other users uploaded videos. Happy with the bike though.
Really pleased with my new bike
Really pleased with my new bike, would have preferred clearer instructions for assembly but had great customer service both via email and phone and am up and running now!
Currently using my cargo bike to transport a 2 and 5 year old the 2 miles to school and have even had a go at adding my 8 year old on the back too, though we all need to work on our balance when stopping and starting for that one!
Quick and helpful response to any questions or problems excellent
Great product with a great future
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