MyTub Opiniões 

1118
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... Ver mais

Classificada 5 em 5 estrelas

The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... Ver mais

Classificada 5 em 5 estrelas

We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... Ver mais

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Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1118)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Service

I have used this company on two occasions. On both occasions the website was easy to navigate, I also had to call to update my email contact and the customer support were quick to answer the phone and very helpful. The goods arrived very quickly. I would not hesitate to use MyTub again and would definitely recommend them to others.

31 de maio de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. It was easy to order; I was regularly kept up to date and the product arrived when Mytub said it would. Definitely recommend this company. Very efficient.

18 de maio de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Delivery arrangements need better planning

Delivery arrangements need a bit of a rethink. I waited in on the notified day, only to receive an email at 4pm saying it would in fact come the next day. Since I couldn't be in at the estimated time, it had to be left "behind the bins". No problem to me, but I was told beforehand that the driver would need a signature - not true, given that there was no alternative (neighbours being away also). Other than that, a good price and attentive customer service with rapid responses to any communications.

8 de maio de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service, regulay communication and easy to deal with. I ordered a toilet pan, was updated during the process and once delivery confirmed was able to specify the day. Item arrived in good condition and on the day agreed, all via email.
After 2 bad experiences trying the purchase the product of choice (see my other reviews) I was glad to use MyTub and am happy to recommend them. I will be using them in the future.

2 de maio de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad company

We just had a very bad experience on this company Mytub. Especially from their sales person "Laurie" who is so agressive and unprofessional.

She is getting angry for nothing.

We will not work with this company anymore. Completely waste of time.

18 de abril de 2017
Opinião espontânea
logótipo da MyTub

Resposta da MyTub

We are sorry that you are upset. After talking to Laurie who is in fact a man, he tells me the confusion has come from you mistaking our part numbers for the manufactures part numbers.

I would like to confirm the information Laurie has already provided, you have received your order correctly. We also only supply genuine parts from the manufacture.

SEARLE KL 180 DRAIN HEATER 215-170-901
SEARLE KL 180 DEFROST HEATER 215-141-201

Classificada 5 em 5 estrelas

Mytub Review - Excellent Service

Mytub staff give an excelent service especially with communications as they updated from receiving my enquiry,to placing my order and confirming zthe delivery date of the item.
I cannot thank Mytub staff enough for the service they provided me.

3 de abril de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Quality of service.

Excellent customer service provided in sourcing and fulfilling my small order for hard to find 15mm x 1mm wall thickness copper tube.

21 de março de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfied

There was an supply issue with item ordered - kept fully informed of issue and developments from My Tub - Received item ordered - Good Price - Will use My Tub again

20 de março de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Very good service

Very efficient: my installer did not find the spare burner I needed; MyTub did not have it either, but they found a colleague who did. The part was promptly received. This is real service, and so is after sales.

16 de março de 2017
Opinião espontânea

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