Ilona is the best Massuese I’ve ever had. She’s professional, prompt and an absolute delight. Her intuitive and open minded attitude make me feel safe and connected. I would not go anywhere else. The... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I love Neal's Yard Bergamot and Mint hand wash and Lotion, and I've been using it for years since I first discovered it. The Handwash doesn't dry out my skin. The lotion feels so light and my skin dri... Ver mais
A empresa respondeu
I have just bought the calming cream for the very first time and I’m so impressed with it! As soon as it touches your skin you can feel the effect. I’m using it on several areas but I have a real prob... Ver mais
A empresa respondeu
I adore Neals Yard products. The essential oil fragrances are divine and I know there are no chemical nasties to worry about. The Dry body oil and deodorants are particularly amazing. They make per... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pioneers in natural & organic skincare & wellbeing since 1981 | Ethical | Sustainable | Award winning | Global | Independent
Informações de contacto
Reino Unido
- www.nealsyardremedies.com
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Resposta da Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear that you enjoy our products and that your order arrived beautifully packaged and in perfect condition. We truly appreciate your support.
With best wishes,
NYR
I have been buying Neal's Yard products…
I have been buying Neal's Yard products for many years - I think for about 25-30years. I feel that is testament of how good it is. I also recommend it to lots of people, especially the Arnica Salve and Soothing Oil, which used to be called Soothing Skin Oil.
3 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for your incredible loyalty and support over the past 25-30 years. It means so much to know that our products have remained a trusted part of your wellbeing journey for so long. We're especially grateful that you recommend us to others and are delighted to hear that Arnica Salve and Soothing Oil continue to be favourites.
With best wishes,
NYR
The cream I bought
The cream I bought - beauty balm had incurred my discounted points !! So only cost me £7!!
I love your store / products / massage etc
5 de agosto de 2026
Resposta da Neal's Yard Remedies
What a fantastic use of your points! We're so pleased you were able to enjoy your Beauty Balm at such a great price. Thank you for your kind words about our stores, products and massage treatments too. It means so much to us.
With best wishes,
NYR
Lovely fragrance but unfortunately…
Lovely fragrance but unfortunately doesn’t linger very long at all. Very expensive for such a light mist.
4 de agosto de 2026
Resposta da Neal's Yard Remedies
We appreciate your feedback regarding the fragrance's longevity and value.
Natural fragrances can vary in longevity depending on the composition, the ingredients used and individual skin chemistry.
Our perfumes at Neal’s Yard Remedies have a delicate aroma due to the natural and pure essential oils we use.
We are sorry if you found it did not last as long as you expected.
Thank you again for leaving your review
With Best Wishes
NYR
Always a brilliant service …
Always a brilliant service from this company. I have been buying their products since the early 90's in Camden. I've tried other oils from others companies and therefore is no comparison. I just hope they don't increase the prices much more because they have risen over the years which is understandable to an extent but we are still in a cost of living crisis.
4 de agosto de 2026
Resposta da Neal's Yard Remedies
To have supported your wellbeing journey since the early 90s is something we're immensely proud of. Thank you for your kind words about the quality of our products and for remaining such a loyal customer. We also appreciate your thoughtful feedback on pricing and value your perspective as someone who has been with us for so many years.
With best wishes,
NYR
Just love all my Neal’s Yard products…
Just love all my Neal’s Yard products 🫶🏼🫶🏼🫶🏼
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Nothing makes us happier than hearing that our customers love their products. Thank you for your lovely review, and we hope your favourites continue to bring you joy.
With best wishes,
NYR
The salesperson was great
The salesperson was very knowledgeable about the products and was quick to suggest one when I asked about something that was gentle but effective for older skin
29 de julho de 2026
Resposta da Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear that our St Pancras team member was able to recommend a product that suited your needs and provide knowledgeable guidance. We hope you're enjoying your purchase.
With best wishes,
NYR
Pure luxury
Always quality products.
Lovely packaging
Swift delivery and communication
16 de julho de 2026
Resposta da Neal's Yard Remedies
Thank you for highlighting so many aspects of your experience. We're delighted that you were pleased with your order, and we look forward to welcoming you again.
With best wishes,
NYR
Not the best first experience
Not the best first experience, ordered talc, bath goo and hand sanitiser, received the sanitiser after two weeks wait and had to email for the other two items, talc was nice but bath stuff a bit overpriced and smelled a bit mouldy somehow.
15 de junho de 2026
Resposta da Neal's Yard Remedies
We sincerely apologize for the delayed delivery and the issues with your recent order.
Your feedback is invaluable as we continuously strive to improve our service and product quality.
With Best Wishes
NYR
Resposta da Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear that you received such a warm welcome and found our Salisbury team helpful during your visit.
With best wishes,
NYR
Love the smell
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for taking the time to leave a review. It's wonderful to hear that you love the smell, and we hope it brings a little moment of wellbeing to your day.
With best wishes,
NYR
Resposta da Neal's Yard Remedies
We're delighted to hear you're enjoying your purchase and that it reached you quickly. Thank you for your lovely feedback.
With best wishes,
NYR
Very happy with my purchase- love…
Very happy with my purchase- love receiving orders from Neil’s Yard - it makes me feel like it’s my birthday every time!
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for sharing this with us. Knowing that our products bring you such excitement every time an order arrives truly makes us smile. We hope your latest treats are being thoroughly enjoyed.
With best wishes,
NYR
I love these products
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Nothing makes us happier than hearing this! Thank you for your kind words and for choosing Neal's Yard Remedies.
With best wishes,
NYR
Lovely
Had to email to check a detail on my order and got a very sweet human reply.
Delivery was rapid and fuss free, and the scent has been described by the recipient as "life changing".
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for your kind words. It's fantastic to hear that your order was delivered smoothly and that the recipient loved the scent so much. We're also pleased our customer care team could assist you with your query before your purchase.
With best wishes,
NYR
I have purchased Neals Yard products…Caring For Sensitive Skin
I have purchased Neals Yard products for some time and have always been satisfied with the care given
to customers with sensitive skin.
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for your continued support. We're delighted to hear that our products have served you well over the years and that you've felt cared for as a customer with sensitive skin. Your feedback means a great deal to us.
With best wishes,
NYR
It's a gift will give it to person…
It's a gift will give it to person tomorrow so sorry have no idea.....
3 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for your feedback. We're delighted you chose our products to gift, and we hope it brings lots of enjoyment to the lucky recipient. Thank you for your support.
With best wishes,
NYR
Not too bad
Not too bad. But there seemed to be quite a wait between ordering and delivery, without any updates. I did double check my account to see if my order had gone through and if there were any delays. When it suddenly appt!
3 de agosto de 2026
Resposta da Neal's Yard Remedies
We appreciate your feedback and understand your frustration with the wait time and lack of updates.
We are actively working to improve our delivery process and communications from the courier so that we can improve for the future.
Please be aware that our Standard Delivery Service is 3-5 working days from receipt of your shipping email from us.
It is good to hear that you now have your products and hope that you continue to enjoy our products
With Best Wishes
NYR
Excellent products
Excellent products, as ever and lovely customer service at the Islington branch.
5 de junho de 2026
Resposta da Neal's Yard Remedies
It means so much to hear that our products continue to meet your expectations. We're especially pleased that the team in Islington helped make your visit such a positive experience. Thank you for sharing your kind words.
With best wishes,
NYR
My purchase came quickly and great…
My purchase came quickly and great packaging, contents for mum and baby are fantastic 👌🏻
4 de agosto de 2026
Resposta da Neal's Yard Remedies
Thank you for your lovely feedback. We're delighted to hear your order arrived quickly and that both mum and baby are enjoying the products. We hope they continue to be a wonderful addition to your daily routine.
With best wishes,
NYR
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