We’ve just taken delivery of our Shoreditch sofas and Cleo chair, and couldn’t be happier with the whole experience. Lee & Craig provided excellent communication and a fantastic delivery and install... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We’ve just taken delivery of our Shoreditch sofas and Cleo chair, and couldn’t be happier with the whole experience. Lee & Craig provided excellent communication and a fantastic delivery and install... Ver mais
A empresa respondeu
Order and from start to finish it was an amazing service , I was informed every step of the way. The deliver driver Andre was professional and polite and even carried the item into the room of choice... Ver mais
Fabulous, friendly staff at the Knutsford store ,made choosing our new suite a complete dream. They assisted with colour choices and provided fabric samples which were very useful. We are VERY pleased... Ver mais
A empresa respondeu
Our new bed head looks lovely. We originally wanted to fix to the bed base but the headboard needs two fittings at each side not the normal one. So we wall mounted it and it was super easy with the hi... Ver mais
A empresa respondeu
Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Chelford Rd, WA16 8TA, Knutsford, Cheshire, Reino Unido
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I love everything about Neptune. Beautiful products, excellent service.

Resposta da Neptune - Knutsford
I called into the Knutsford store last Thursday morning and the two ladies that served me were so lovely.
I explained that I was having a Neptune table and chairs delivered later that day and they could not be more helpful as regards looking after the table and how to treat it.
When the table and chairs were delivered that afternoon the two delivery men were again so pleasant and helpful

Resposta da Neptune - Knutsford
Customer service is above and beyond. Product quality also fantastic. After recent bad experiences elsewhere, you really do get what you pay for!

Resposta da Neptune - Knutsford
It’s always a pleasure to visit Neptune in Knutsford. The store is always beautifully set out, and the sales associates are friendly and extremely helpful.
Our most recent visit was no exception. We purchased a console table which we are delighted with, and we were given helpful advice and suggestions when choosing accessories.
A very positive experience.

Resposta da Neptune - Knutsford
I bought a rug from Neptune . That rug was too big . They have collected it with a refund pending . I’m very impressed with this company and will be buying more of their beautiful accessories . Fantastic customer service . Thanks so much xo
Love Neptune and get great inspiration from their showroom. Recent rug purchase was excellent. I took one star off as it is very expensive but then I suppose you get what you pay for.

Resposta da Neptune - Knutsford
Grace, Jo and Chrissy were professional, courteous and caring. This is customer service at its very best. They listened and understood my requirements. Yet again I left the store happy in the knowledge I would return again and receive excellent service. Thank you

Resposta da Neptune - Knutsford
I was helped today by Julie and Lynsey and got some great advice on last chance stock as well as an informative introduction to many of the new items that are available and how they would work with existing pieces I have bought from Neptune. Even though there were other customers in the store I felt that my needs were important and their product knowledge is excellent.

Resposta da Neptune - Knutsford
Two of your stores (Knutsford and Southport) to me are very unwelcoming - you see things in store, want to purchase, to be told "Oh we will have to order that in", why do you not have items in stock (I am talking a picture on both occasions, so not big items) - I live in Manchester and both stores are a good drive out....I have been to Chester and the staff there are an absolute joy, so something is going right there - Knutsford staff are particularly snobby and that can be off-putting, to the extent my husband won't go to that store again, hence the drive to Chester and Southport to seek friendlier service - staff need to be far more welcoming and stock needs to be in store especially if you are driving a long way to get to a store - stores like this are almost pushing everyone to buy online, and where will that leave stores in the future?

Resposta da Neptune - Knutsford
Ordered in Knutsford store and arrived within days at my home address. Lovely quality item.
The staff were very helpful efficient and knowledgeable about their products and services. Delivery was prompt and within one week.

Resposta da Neptune - Knutsford
Love a visit to Neptune Knutsford. Amazing products, stunning showroom, helpful and knowledgeable staff. Thank you

Resposta da Neptune - Knutsford
A Wonderful mood board event held at Neptunes Knutsford store ! A truly inspirational and helpful couple of hours, taking valuable advice from their fantastic paint colour consultant Chrissy and ultra knowledgeable interior designer Vicky - a great time was had , meeting lovely likeminded ladies all looking to decorate and furbish our various rooms, learning so very much , whilst creating our very own mood boards to take away with us ! A delicious array of scrummy cakes and a wee glass of fizz made this the perfect way to spend a couple of hours in my favourite store ! Thankyou Neptune Knutsford , cant wait till the next event !

Resposta da Neptune - Knutsford
Quality and design of product excellent as always. This was an installation job and the service element of getting that organised was not good

Resposta da Neptune - Knutsford
What a lovely experience visiting Neptune Knutsford. Such great products and complemented by lovely and helpful staff . A fantastic shopping experience all round. Well worth a visit !

Resposta da Neptune - Knutsford
Great service from friendly and very helpful staff. Although we had to wait a long time for the Milo footstool it did not disappoint when it arrived. So well made and the cover can be taken off and washed. So pleased that we chose to get it from Neptune as it goes so well with our Neptune chair.

Resposta da Neptune - Knutsford
It’s always a pleasure to visit Neptune, Ollerton. The shop is wonderfully inviting and the staff are a joy. The products are exquisite, makes me want to bin everything and start again from scratch. Just love visiting this shop.

Resposta da Neptune - Knutsford
Just got around to writing my review following a visit to this lovely store. As always a warm welcome from Jo, Chrissy and the team. They really do go the extra mile
Having been told by friends that the cookery demonstrations were brilliant thought I’d give one a go
What a great way to spend a couple of hours. Becky(Wilkinson) is the most amazing chef. Her laid back approach is fantastic as is the food she prepared
She would make a great tv chef. Makes food prep fun and is very entertaining.
Looking forward to her next demo

Resposta da Neptune - Knutsford
outstanding service, products and most importantly the Team - a delight to visit .

Resposta da Neptune - Knutsford

Resposta da Neptune - Knutsford
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