Just fantastic,the whole team at Neptune are extremely professional,they listened to our requests,and considering the very challenging space we have,achieved the absolutely most perfect result.We are... Ver mais
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Just fantastic,the whole team at Neptune are extremely professional,they listened to our requests,and considering the very challenging space we have,achieved the absolutely most perfect result.We are... Ver mais
A empresa respondeu
We’ve just taken delivery of our Shoreditch sofas and Cleo chair, and couldn’t be happier with the whole experience. Lee & Craig provided excellent communication and a fantastic delivery and install... Ver mais
A empresa respondeu
Order and from start to finish it was an amazing service , I was informed every step of the way. The deliver driver Andre was professional and polite and even carried the item into the room of choice... Ver mais
Our new bed head looks lovely. We originally wanted to fix to the bed base but the headboard needs two fittings at each side not the normal one. So we wall mounted it and it was super easy with the hi... Ver mais
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Escrito pela empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Chelford Rd, WA16 8TA, Knutsford, Cheshire, Reino Unido
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Visited Neptune, Knutsford on Sunday and was so impressed. The showroom is incredible. Beautiful displays to tempt me to purchase items for my home.
To add to my anazing experience the sales assistant I was lucky to have assist me was so knowledgeable, helpful and just lovely. Her name was Lyndsay. Thank you so much for all your help.
The place is immaculate and so inspiring. Will be returning soon.

Resposta da Neptune - Knutsford
Wonderful staff, they were extremely helpful. We went to look at the Olivia Loveseat in a specific fabric, they didn’t have it in store but showed us the Olivia Sofa and compared the measurements. They also showed us a range of fabrics which made it really easy to choose from, we ordered the loveseat in store.

Resposta da Neptune - Knutsford
Amazing customer service from Kate and her colleagues. Nothing was too much trouble to help us find an item at another store .

Resposta da Neptune - Knutsford
The whole process of ordering items not in store which were then delivered for collection a week later and the phone contact was a pleasant and effecient experience.

Resposta da Neptune - Knutsford
Vicky Hill transformed our tired old drawing room into a beautiful entertaining room. She worked with us and came up with a beautiful design that really showed the room to its best effect. She has also advised us on design ideas for our snug, dining room and hall. She has listened to our brief and helped us bring our ideas to reality, always taking into account what we want to achieve, but advising us if she thought there was a better option. She has taken the stress out of trying to make design choices and has always been on hand to help if we call her needing advice.
We wouldn’t hesitate to use her again. She has been amazing.
Debbie and Chris Hughes

Resposta da Neptune - Knutsford
Utterly delighted to have been introduced to Vicky at Knutsford Neptune. She is a very talented designer and we had a right laugh in the process! Her collaboration with Dan & Jeni, has made our living room a cosy, comfortable and cool space. Incredible ideas and wonderful workmanship - massive thanks to you all.

Resposta da Neptune - Knutsford
The service in the shop was pleasant. Furniture arrived on time. Only awaiting new xpsideboard first week in January and look fwd to it coming to complete my room overhaul.

Resposta da Neptune - Knutsford
Fantastic service - both in store and delivery - would definitely return

Resposta da Neptune - Knutsford
Great advice when choosing the sofa, I was kept informed of the progress of my order, organising delivery was easy, it arrived earlier than initially thought and the delivery team were helpful, on time and took away all packaging

Resposta da Neptune - Knutsford
Regular contact re order and delivery
Very good and professional delivery team

Resposta da Neptune - Knutsford
The staff at your Knutsford branch are always welcoming, friendly and very helpful. They make shopping in your store a very pleasant experience.

Resposta da Neptune - Knutsford
Great experience from start to finish. I was purchasing remotely, so I was grateful to have advice and guidance from their in-house design team. In the end, I was delighted with the products and delivery service.

Resposta da Neptune - Knutsford
Very helpful staff. Beautiful products. Shopping is always a pleasure. Highly recommend.

Resposta da Neptune - Knutsford
The staff in Neptune Knutsford are the absolute best!! Nothing is too much trouble, they are helpful, full of ideas and genuinely enthusiastic about fabulous customer service. Jo and Chrissy and the flower lady go above and beyond. My unloved, unused Dining Room has become a haven of Neptune tranquility, practicality, and beauty. Ten stars ⭐️

Resposta da Neptune - Knutsford
I bought a large, framed print of an oil painting for £200 - when it arrived the print had captured what appeared to be inch long hairs or paint brush bristles in really obvious places against a pale background. I completed an online form to complain (no email address provided on Neptune's website) and no one has contacted me a week later. Appalling for such an expensive (and frankly overpriced) item.

Resposta da Neptune - Knutsford

Resposta da Neptune - Knutsford
I ordered the Everhot stove (not cooker).
Love your show rooms
Staff always friendly and well informed, or willing to find out the information required.
I gave a 4 not a 5 as they forgot to chase up a part of my order. However they responded very positively when i re contacted them.
I would recommend anyone about to do some remodelling or redecorating to check out your stores.
Love them

Resposta da Neptune - Knutsford

Resposta da Neptune - Knutsford
Attentive, friendly staff and a beautiful shop.

Resposta da Neptune - Knutsford
Fabulous store and fantastic staff. Great knowledge of their product range. So so pleased with the Montague chairs and stool. Rebecca and Kate are a credit to the company

Resposta da Neptune - Knutsford
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