Oculus Opiniões 

Die schlechteste Firma mit Versprechungen die sie nicht halten können, nur Geld Abzocke ist reiner Betrug, Leute lasst die Finger davon

Dont buy. Worst company ever. Wasted £1000 on two headsets and neither work.. been in a constant battle for 5 months trying to sort. They were sent back months ago and told id get replacments and still nowhere ...

The application acts like the only reason you have a computer is to use it with your VR headset.

It's a whole 9GB, intrusive and has limited settings. It does what you need it to do, but it also does a whole lot of stuff you don't need it to do either. such as:

-muting all audio, (presumably to stream audio to a headset that isn't supposed to be connected)
-opening itself whenever you open almost ANY other application with no way to turn its automatic opening off
- turning on vr gameplay as if you are playing with a vr when you're not (so you literally have to uninstall the app when not going to play a game with your vr)
- can't be disabled in any way, shape or form besides uninstall

Headset won't link to computer properly, support team are unhelpful and completely useless! Passing me from one person to the next, none of which seemed to even know the day, let alone know how to fix there own connection issue!!
I total waste of £400!!

Facebook ist die größte schei*e die es gibt brille selber top anmeldung funktioniert nie meldet sich immer mit falschen facebook konto an habe das proplem seit 1 jahr support ist auch fürn ar*ch diese drecks kake schmeiß ich jz in den müll habe tage verschwedet wegen dieser schei*e

September 2022 ; The company Oculus team via what's app requested I send my oculus set due to non-functioning Rt and Lt hands with advice I will receive replacement set ; October 2022 I followed up as I heard nothing, the advice they received the set and my new set on the way. November no contact so i followed up the repetitive answers almost the same we are investigation. December 2022 no contact, I followed up the answer under investigation with the store; I requested my devise to be returned. No reply to that. No contact since 14/12/22 , I followed up no reply.
Roba Rashed
Australia
So in summary the company took my devise ( which was my birthday gift ) , didn't send replacement , didn't return mine, and no compensation ; this is wrong and lnot legal ; needs to be addressed and corrected

Sadly my experience is on a par with many others here. My headset was faulty, and in warranty. Following the instructions I returned the oculus in its original packaging. I assumed I needed to return everything and they would send a new one to replace it. I received a replacement headset only. I’ve contacted them and asked them to send the controllers, and although quick to respond to my emails, no real updates here. It’s been weeks and I still have no idea when I’ll get them. Really expected better from Meta

Jeg kan vist kun give endnu en stemme til koret… Har på underlig vis fået deaktiveret min Facebook konto, som jo så gør at min søn ikke kan logge ind på sit VR og alle hans spil er tabt. Det er fuldstændig umuligt at få support og det lugter faktisk lidt af scam. Man skulle tro at et kæmpe firma som Meta burde have styr på kundeservice og gik op i glade kunder. Åbenbart ikke… Find et andet system hvis i har muligheden.

We followed the set up on a quest 2. Set up the account, and the headset paired to the phone by bluetooth but it kept asking for a 5 digit code, which you can't find because it's paired itself. The code is displayed when first turn on but disappears when paired. My son remembered and enters but it said already paired. Try again. After a few hours we have up and took it back to store, especially if you look online at the number of people with the same issue

after few weeks of using,picture on my day oculus was blurry. So send it under warranty back meta. It was nearly two months ago and getting update only when I ask when I’m gonna get it back . Answers are we have problem with stock please be patient!!! Not good enough!!! I asked how come you have new devices out etc and can’t get one back to customer!!! Worst company and customer service ever! It’s time to report them to watch dog!!!

Der Support war wirklich sehr gut und sehr freundlich. Innerhalb weniger Minuten war mein Produktkaufpreis erstattet worden. Wegen meines Fehlers ist der Chat abgebrochen und habe dennoch wenig später die Email für die Erstattung erhalten. Vielen Dank an Hazelle! Hätte mich gerne noch bedankt. Lieben Gruß

Right controller stopped working, still under warranty and they said it would be replaced in 5 - 7 days that was 2 months ago
Avoid

I sent to Meta my son's Oculus Quest 2 VR headset over a three weeks ago. They have recieved it (I checked the DHL tracking). I have had no update about the headset. I sent email few times them all I get back is "awaiting a reponse from the logistics department". Same like another customers. I think Meta has a worst customer service.

I have created an account just to write this review!

RMAed my controller over a month ago. They have recieved it back but i have had no update. When i contract them all i get back is "awaiting a reponse from the logistics department"

Ive dealt with some bad customer support in my time, but this is the worse experience ive ever had.

I wish i just returned my controller to the store.

META SUPPORT IS AWFUL

zero stars not possible so one it is. Placed an order for an Oculus 2 headset and link cable: website said "we cannot process your order, please try later". Half hour later tried again, order accepted. Next day, 2 debits to my bank account for £500 each - multiple emails to demand a refund to no effect, the following day two headsets and 2 cables arrive. Tried to start the returns process for one, the returns process does not work on their website. Back to the emails - they have no phone contact at all - and as of now I have a double order and an overdrawn bank account. IF YOU ARE READING THIS< PLEASE DO NOT ORDER PRODUCTS OFF THEIR WEBSITE - IF YOU ABSOLUTELY HAVE TO BUY THIS ITEM< LOCAL RETAILERS WITH PEOPLE YOU CAN SPEAK TO AND COMPLAIN TO SEEM TO STOCK IT TOO.

Limited internet ,Connected/no internet, It never paired my headset, and the code is there put no where to put it on the meta app

Bought it for my son last Christmas. Honestly it’s an absolute nightmare! Don’t buy it, buy an Xbox X or PS5 instead. Spend days downloading a game for it reset and start the download process all over again. For example, most recent he’s been trying to download Medal of Honour for 10 days! Frustrating is understatement. They take your money when the product isn’t working right. Avoid!

Had Rift S , Straight out of the box never worked, always asking to set up play zone even after have done it, headset will reset and make you do it again. Also does this mid game, Follow the instructions around it and then get told headset isn't plugged in or cannot track. Tickets raised with Oculus that are never answered. Company and its Hardware/software are Garbage. Avoid at all costs, Spend the extra and go HP or something else. Wouldn't waste your time on this garbage. Over 12 months and still not got it to work. Can't return it for another unit as they have discontinued them so only option, get a refurb that probably f****d also..

Die Oculus ist das beste vor Headset der Welt vertraut mir

I have not used my $300 headset in a year just because it is such a trouble to sign in, I have been sitting here trying to sign in for an hour and whenever I try to register it just tells me email not found, that's the point it's not found because I have not entered one yet.