Oculus Opiniões 

Mega godt MEN pas på hvor i køber elitestraps fordi mange af dem på fx Amazon for det er nok bare noget knockoff bæ

for the first week it was working fine and then for some reason it signed me out I was using my parents Facebook because it wouldn't let me make my own so i tried logging in again and it just said error and wouldn't work so then I went to support and they said you need to make a meta account witch I tried and it asked for Facebook again but that never worked so then a few days later i tried again and it wont let me do anything because it said its deleting my meta account so don't buy this its total bullsh*t and the support teams does nothing and doesn't help

RMA ISSUE - looks like I'm not the only one having this problem... They've had the broken unit back for a month now and still no closer to receiving a replacement... Just that they are waiting an update from logistics... JOKE

Jeg havde fået problemer med sensor på mit vr headset, supporten kommer bare med sådan en automatisk svar de har ødelagt det

Nous avons deux casques achetés il y a moins de deux ans chez deux fournisseurs différents.

1 sur Amazon
1 sur Meta directement.

> les deux casques sont en panne et la prise en charge est plus que laborieuse.
> depuis 5 mois nous ne pouvons nous servir du matériel
> Meta fait la sourde oreille et ne respecte pas la loi sur la consommation.

Bref ça n'est pas une entreprise mais une escroquerie à l'échelle mondiale. Un scandale

Ces produits devraient être interdit de vente en France.

Ich danke allen, die hier ihre Erfahrungen angegeben haben. Ich danke Trustpilot für diese Seite. Ich habe mit größter Geduld Videos von denen angesehen, um am Ende Kapseln kaufen zu sollen (grauer Star).

Diese Meinungen hier lassen mich entscheiden: niemals werde ich son Zeug kaufen!

I would give them 0 stars if possible terrible support and constant lies. Telling me that the engineering department is working on issue and it's been a month since the original device malfunctioned and they sent me another headset that will not pair. constant back and forth with META and still no resolution. After looking at other reviews it appears that this experience is the status quo for them. Looks like i will not be receiving a refund or getting a working device. Way to underwhelm META.

I returned my Oculus headset for repair in March 2022, six months on and twenty plus emails I am still chasing Meta up;

Meta has one response 'We will chase up our logisitics department'

This is the worst company ever. Husband purchased brand new headset and then hand controllers failed to work. Contacted them who acknowledged there is an issue that their engineers are working on. Sent me a refurbished item out which had no volume and still didn't work with controllers. Sent them my receipt and all the various codes ect they requested. They sent replacement ina plain brown box keeping my original new box. I still have no working equipment and have asked for new replacement or refund.
Avoid at all costs

I have had an Oculus Quest go in for RMA and still have not received it back after almost 6 months of back and forth.

Support blames logistics and then tells me they will contact me when they have news. They have been saying this for four whole months now. I have simply come to the conclusion I have been scammed and will never receive my product back.

L’une des pires entreprises en terme de service client! Aucun contact téléphonique, l’échange par mail plus qu’aléatoire, ils en demandent toujours plus mais nous avons aucune réponse!
J’avais ma manette gauche qui ne fonctionnait pas sans aucune raison, je leur ai renvoyer et je n’ai jamais reçu ma nouvelle manette!!! Et depuis ils m’ignorent et font la sourde oreille ! Et quand je leur dis que je veux ouvrir une enquête ils me disent que c’est à moi de voir avec UPS (oui en plus ils choisissent évidement les plus mauvais livreurs qui puisse exister)… A FUIR!

Normally Oculus support isn't the most helpful but recently I got support from -Miguel M- which was above average and helped me solve a problem that was stopping me from playing VR for months! Props to him!

Absolutely one of the worst customer support I have ever experienced with any company period. So incredibly useless it is beyond belief. I have been waiting for a replacement for almost 2 months. They keep promising and giving 3-5 day deadlines and still nothing. The product itself is great but the support staff are full of it. They lie and come up with excuses. It has been a nightmare. They cannot even be straight with customers. They will hold your equipment hostage until you give in and pay for new. They have a strategy to promise and make you wait and suffer until you give them more money. Basically it is extortion hidden behind them promising things they never intend to do. STAY AWAY!!!

Oculus Software is a piece of sh..t!!! F....cking regret getting the dam thing!!!

1) Took this Quest 2 256gb off my mate who owned it for literally one day. Apps and software were a nightmare to navigate. The thing is BRAND NEW
2) When it did work, it was patchy at best with no on and off predictability
3) Both the bigscreen vr app was incredibly hard to find to download and it will not accept the headset code
4) The worst of ALL my problems is the f...cking piece of sh..t that is the Oculus Software to download and install
5) Out of 6 attempts to download the software, once I was successful only to not being able to recognise the headset code for Bigscreen VR for me to stream
6) After so many attempts and waiting and wasting literally one and half days for the program to clear and re-download then clear then re-download coming to my third attempts today.
7) Almost every single time, it will hang on at 1.8gb /5.14 gb and then at 2gb and 3 gb the 1 gb then it just keeps hanging and hanging and hanging.
8 With so many attempts. I have reformated my PC and started fresh again only to have the program stuck at 5.04 GB / 5.14 GB - 1.25MB / S
8) If I stop and cancel the download, I have to wait for it clear the 5 odd GB in the system which takes ages and I have never seen it say complete at any time ever after half a day of waiting.
9) I have been waiting for the last 100 mg to download for two hours now and so fed up
10) I'm scared to even stop it midway as reasoned above.

Please can anyone HELP ME get out to his nightmare loop of this Groundhog Day of this piece of sh..t of software???

Thanks
Joseph

Vi kan slet ikke få kontakt til supporten, og bliver sendt i ring uden at få svar på noget. Håbløst system…

Frechheit sowas überhaupt zu verkaufen!!!!!! Habe mir damals die originale Oculus gekauft, totaler reinfall... schlechte qualität, EXTREM schlechter kunden service, schlechte softwarte. Dachte mir danach nun das muss wohl daran liegen das es das erstmodel der Oculus ist.

Oculus rift S gekauft, genau so ein reinfall...: Qualität TOTALER schrott, software funktioniert einfach nicht? 99% der male wo ich das headset an meinen rechner angesteckt habe wurde es einfach nicht erkannt und buggt nur dumm rum...

Fazit: Jeder der VR spielen will, sollte sich UNBEDINGT eine HTC Vive kaufen, viel bessere verarbeitung, viel bessere software und 10000000000x besserer kundenservice!

KAUFT KEINE OCULUS!!!!!!!

Habe das Präparat 90 Tage eingenommen, es ergaben sich nicht die geringsten Veränderungen, obwohl diese nach maximal 30 Tagen angepriesen wurden.
Besonders auffällig ist das aggressive und höchst unseriöse Marketing: Bestellt man 1 Dose, so wird ein Bundle mit 3 Dosen angeboten, zu einem Sonderpreis, der angeblich nur in genau diesem Augenblick gilt und dann nie wieder. Akzeptiert man das Angebot mit 3 Dosen, so werden sofort 9 Dosen angeboten und so weiter...
Es handelt sich hier offensichtlich um eine Abzocke mit einem Fake-Produkt. Besser, man nimmt sein Geld und geht Obst und Gemüse kaufen, tut man scher mehr für seine Gesundheit.

Bonjour,
5 Étoiles largement méritées.
SAV humain et réactif, casque changé alors que j'avais égaré ma facture.
Échange ultra-rapide.
Meilleur SAV
Merci Oculus, Au Top.
Ps: Restez vigilant à ne pas laisser votre casque VR exposé à la lumière du jour (Rayon du Soleil); risque élevé et irréversible d'endommager l'écran!!

It was quite unbelievable how bad the customer service is. Once some company comes out with a reasonably priced VR set facebook is gonna be done due to this.

Worst customer service I’ve ever received.

5 days of back and forth because I decided to unlink my Facebook then it’s logged me out of my oculus.
I contacted them to help me as I already reset password and wasn’t working.
They didn’t help but send me password resent links and linking and unlinking my Facebook…22 times I changed my password and 4 different agents who started from scratch..
Useless and incompetent, also an agent called Rodney talked down to me and kept blaming me why reset wasn’t working.
Unless it’s password reset they can’t do anything else.
It was supposed to be escalated to higher people to check into the account from day 1, told it would take 5 days, the 4th rep 5 days later told me it was never escalated and he wouldn’t do it either..

Awful and just selling my oculus tbh, don’t buy an oculus and waste your time.