LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART. SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSE... Ver mais
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Leia as opiniões dos outros
Order was easy to place, got processed immediately, shipped next day ( order wasn’t very big) but just as important as any order as I’m a small business owner. Showed up just a couple days later. They... Ver mais
I like and Respect that I always get exactly what I pay for. My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality... Ver mais
Good. No issues, Took me a second to get someone to find order. It wasn't next yo freight door like it normally is. He found it really quickly once we confirmed it wasn't where it usually is. Great se... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.
Informações de contacto
1138 West Ewing Street , 98119, Seattle, Estados Unidos da América
- sales@onlinemetals.com
- www.onlinemetals.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to navigate and easy to find what…
Easy to navigate and easy to find what you are looking for.
Customer service team that went beyond
Your customer service team was attentive to my expectations and worked successfully to meet my needs. They paid attention and made a difference. Great team of people!
Pickup in Seattle has problems
I was told that my order had shipped for pickup in Seattle; but that it would take 1-2 business days to get there and don’t show up until we send you another email. Never got any email; had to send a message to Customer Service who told me the order was waiting - at 3PM on a Friday when the location closed at 2PM. Luckily the guy from the business next door helped me out and I was able to get my order. I’ve always had good luck with Online Metals, but now that they have moved out of Seattle I will probably find another supplier.
Quality product
Quick processing of the order, fast shipping, well packed and a quality product.
Excellent service and price
Excellent Service (such a rare thing these days). Ordered a custom-sized piece of expanded sheet metal, that was delivered in one day. There was no additional fee to cut it to the exact size I needed.
Excellent Customer Service!!!
I'm an infrequent user of metal materials but needed roughly twenty feet of half-inch brass half-oval for a rowboat I'm building. I noticed Online Metals has a distribution center near me, so hoped to place my order for local pickup. I was shocked when a $350 shipping cost appeared on my order summary. So, I called Customer Service and spoke with CSR Sharrell Bass, who explained that the items I desired to order were not stocked locally near me but were shipped out of Connecticut. She advised me that my shipping cost could be lowered dramatically by ordering lengths less than 8 feet. I gave her my Shopping Cart # and she worked with me to determine that 95" would be the maximum package length UPS would ship at a significantly lower cost of $33.61! This would require custom cutting and she aided me further by ensuring I'd pay the same cost-per-inch as the stock 8' items I'd selected. Accordingly, I advised her I'd need two 95" bars and one 28" bar. Sharrell made the revisions in my cart, I provided payment info, and she placed my order! Thank you, Online Metals! And thank you, Sharrell Bass!
on time delivery
they recently opened up a distribution warehouse in Portland, Oregon which is where I am located. super fast delivery without expedited shipping costs.
Fast and excellent service
Fast service, excellent quality product.
The order has arrived in sections
The order has arrived in sections, not all at once from different parts of the country. The c channels were used to make storage shelves and plywood transport cart. The $10 USD shipping costs have made buying aluminium at a time of hyper inflation, partially affordable.
Great service and products, very fast shippinhg.
They provided excellent service and products, and they immensely helped me with an undersized order.
Great Materials
Shipping was timely and just the exact materials I need.
They were fast and on time with my…
They were fast and on time with my order.
Quick and reliable
Quick and reliable. Fair price. I will use them for my future needs. Recommended.
I've used this company several times
I've used this company several times. They have what I need at prices I like, ship fast and secure, and the product is good quality.
I like the free shipping a LOT …
I like the free shipping a LOT, shipping was very fast and much faster than orders I made from you in previous years!
Thank you
Online Metals is Awesome
Online Metals gets my orders picked, packed and delivered quickly. They are my go to for all our metal needs..
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