I bought 4 pillows. 2 are perfect for me but my daughter would prefer softer. The packaging was beautiful and the sachet has such a soothing scent that fills the room. Best sleep in 6 years!! Orderin... Ver mais
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Leia as opiniões dos outros
The BEST pillows! No matter what your pillow preference may be, Pacific Coast Feather has it. The quality is OUTSTANDING. Absolutely worth the cost. Easy to order and shipping is fast. I highly recom... Ver mais
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Something i did not order was received and customer support needs pictures of the box with no resolution proposed. I also think they are based internationally so one email exchange per day. I’m not ex... Ver mais
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The pillow I ordered is well made and very comfortable…soft but not too soft. It came packaged extremely nice. All these points gives me much confidence in this product and the company. I appreciate s... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Best down comforters, pillows, feather beds and hotel bedding from Pacific Coast Bedding.
Informações de contacto
8 The Green, Ste A, 19901, Dover, Estados Unidos da América
- (949)337-0675
- service@pacificcoast.com
- www.pacificcoast.com
4,1
Bom
96 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Judith! It’s lovely to hear that the workmanship and warmth are just right for you. We appreciate you sharing your experience with us.
This is the second order for pillows
This is the second order for pillows; Really like them as they have heavy ticking fabric but are still able to molded to fit my sleeping positions. I ordered queen size and like them. Shipping is fast and the quality is really good. Ordering was easy and painless. Looking forward to many years of service for these.
14 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Welcome back, Eric! We’re glad the queen pillows suit your sleeping preferences and that ordering and delivery went smoothly. Thank you for choosing Pacific Coast again.
I made mistake on the one size I wanted…
I made mistake on the one size I wanted and it was taken care of with no problems
14 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Brian! We’re glad to hear the size mix-up was handled smoothly. We appreciate you sharing your experience and choosing Pacific Coast.
Slow communication with Customer Service
Something i did not order was received and customer support needs pictures of the box with no resolution proposed. I also think they are based internationally so one email exchange per day. I’m not expecting a timely fix to the problem.
13 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Alice, thank you for explaining what happened. We’re sorry you received an item you did not order and that the email exchanges have left you without a clear next step. You should not have to keep asking how an incorrect delivery will be put right.
Photos of the item and shipping label can help us compare the delivery with your order, but the request for photos should come with a clear explanation of what happens next. Please reply to your existing email thread with your order number, if it is not already included, so our Customer Care team can review the information you have already sent, clarify what was sent, and explain the appropriate next steps. You can reach us at service@pacificcoast.com.
We appreciate the opportunity to address both the incorrect item and the communication that followed.
Pacific Coast Customer Care
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Alan! We love hearing that you’ve become a feather pillow fan. We’re glad you found a pillow you enjoy resting on.
This was FINALLY the perfect light…
This was FINALLY the perfect light weight down comforter!! I have tried many! I run “warm” but hate being cold or too hot on fall and winter nights! At last I sleep under the perfect comforter!
13 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Judy! Finding the right balance of weight and warmth can take time, so we’re delighted this comforter feels right for you.
Quality isn’t the same as when I first…
Quality isn’t the same as when I first found you. Shipping time is poor. Not sure you are USA anymore. Disappointed
13 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Deborah, we're sorry the quality and delivery fell short of your earlier experience with us. Please contact service@pacificcoast.com, preferably in your existing email thread, with what felt different. Our team can review the product and explain the shipping details relevant to your order.
It was simple and classy
13 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Geary! We’re happy to hear you enjoyed the simple, classic feel of your experience. We appreciate you taking the time to share it.
Great Pillows
It was so easy to order the two pillows--came timely. And the pillows are great!!!
13 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Patty! We’re glad ordering was easy, your pillows arrived on time, and you’re enjoying them. We appreciate you choosing Pacific Coast.
Willing to Wait!
I was willing to wait several months for the company to restock the Premium Goose Down pillows simply because they are a very high quality pillow. This is my 2nd set in 20+yrs so, you kinda get the picture.
13 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for your patience, John, and we’re sorry for the long wait. Your continued trust in our pillows over the years means a great deal.
The pillow I ordered is well made and…
The pillow I ordered is well made and very comfortable…soft but not too soft. It came packaged extremely nice. All these points gives me much confidence in this product and the company. I appreciate such quality and concern for the customer.
6 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Maudis! We’re delighted the pillow has the balance of softness you wanted and that the workmanship and packaging made such a positive impression.
My order got lost in transit and when I…
My order got lost in transit and when I contacted pacific coast they quickly sent a replacement and I received it within 3 days. Pillows are very comfortable and it is the second set we have ordered.
8 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
We’re sorry about the delivery trouble, Pauline, and glad to hear the replacement reached you promptly. Thank you for returning to Pacific Coast and sharing your experience.
I wrote them about a return a week ago…
I wrote them about a return a week ago and haven't heard back. I like the new pillow but want to return the other ones I bought.
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Judy, we're sorry your return enquiry went unanswered. We're glad the new pillow suits you, but you shouldn't have to chase help with the others. Please reply to your existing return conversation at service@pacificcoast.com so Customer Care can review earlier messages and clarify the next steps.
Las mejores almohadas
Las mejores almohadas! Tarde mucho en encontrar algo realmente bueno y aquí están
9 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Monica! We’re delighted your search led you to pillows you’re so happy with. We appreciate you sharing your enthusiasm with us.
Pacific Coast feather comforters are…
Pacific Coast feather comforters are great quality and make a difference in getting an unbelievablely comfortable sleep.
9 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Robin! It’s wonderful to hear how comfortable you find your comforter. We appreciate your kind words about the quality and your experience.
Have a good web site
Have a good web site, ordering was easy, delivery good, quality product.
7 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Judy! We’re glad the website, ordering, and delivery all made for a smooth experience, and that you’re happy with the product quality.
Resposta da PACIFIC COAST FEATHER HOME INC
Welcome back, Casie! We’re delighted you love your new pillows as well. Thank you for choosing Pacific Coast again and sharing your enthusiasm.
Best pillows ever!!!
Best pillows ever!!!
My daughter has had these pillows for the last few years. I finally ordered mine and I am so happy.
7 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Andrea! We’re delighted you decided to try the pillows after your daughter’s experience and that you’re so happy with your own set.
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Diana, we’re sorry your order has not arrived and that the shipping information has raised further concerns. Waiting for an order without a clear explanation is frustrating, and we understand why you want to know where the parcel is coming from and when it will reach you.
We do not want to guess about your shipment or give you another unverified delivery estimate. Please email service@pacificcoast.com with your order number and the tracking information you received. Our Customer Care team can check the dispatch details and carrier updates for your specific order, explain the shipment route, and discuss the next steps if the parcel is delayed or missing.
Thank you for bringing this to our attention. We would welcome the chance to give you a clear, order-specific answer.
Pacific Coast Customer Care
Lovely comforter.
Lovely comforter.. can't wait to put it on my bed in California...
8 de outubro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Jon! We’re glad your comforter made a lovely first impression and appreciate you choosing Pacific Coast for your bedroom in California.
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