I bought 4 pillows. 2 are perfect for me but my daughter would prefer softer. The packaging was beautiful and the sachet has such a soothing scent that fills the room. Best sleep in 6 years!! Orderin... Ver mais
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Leia as opiniões dos outros
The BEST pillows! No matter what your pillow preference may be, Pacific Coast Feather has it. The quality is OUTSTANDING. Absolutely worth the cost. Easy to order and shipping is fast. I highly recom... Ver mais
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Something i did not order was received and customer support needs pictures of the box with no resolution proposed. I also think they are based internationally so one email exchange per day. I’m not ex... Ver mais
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The pillow I ordered is well made and very comfortable…soft but not too soft. It came packaged extremely nice. All these points gives me much confidence in this product and the company. I appreciate s... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Best down comforters, pillows, feather beds and hotel bedding from Pacific Coast Bedding.
Informações de contacto
8 The Green, Ste A, 19901, Dover, Estados Unidos da América
- (949)337-0675
- service@pacificcoast.com
- www.pacificcoast.com
4,1
Bom
96 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful quality
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Cindy! We're so pleased you appreciate the quality, and we're grateful you took the time to share your feedback with us.
The pillow itself was not as plush and…
The pillow itself was not as plush and soft as I was hoping it would be for that price.
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Laurie, we're sorry the pillow didn't deliver the plushness and softness you expected for the price. Please contact service@pacificcoast.com with your order reference and preferred feel. Customer Care can review the model and help you compare options that may better match the comfort you're looking for.
Beautifully made
Beautifully made. Soft and exactly as advertised. Excellent workmanship and wonderful packaging. This pillow is super nice.
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Patty! We're delighted the pillow's softness and workmanship met your expectations, and that you enjoyed the packaging too. Your thoughtful feedback means a lot.
Nice comforter a little thinner than I…
Nice comforter a little thinner than I expected. Can be more bulky. I guess for cold comfort it needed to be lightweight
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Joseph. We're sorry the comforter feels thinner than you expected. If you'd like help comparing fuller options, please contact service@pacificcoast.com with your preferred warmth and feel.
Best pillows ever!
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
You've made our day, Alison! We're delighted you love your pillows, and we appreciate you sharing such a warm recommendation for Pacific Coast.
I’ve owned many down comforters over…
I’ve owned many down comforters over the years all resulting in down feathers spewing from the seams of them after a year. Thank god I finally went to Pacific Coast! The down is so much fluffier and soft. The seams are sturdy and let’s just say this is a dream comforter.
29 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Karen! We're delighted the comforter's softness and fluffy feel have made such a lovely impression. We appreciate your thoughtful comments on the workmanship too.
Great construction and comfort
Great construction and comfort. Light weight but very warm. Great buy for the money.
28 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
We're delighted you're enjoying the comfort and warmth without a heavy feel, Margaret. Thank you for sharing your thoughts on the quality and value.
The pillows are much too Firm!
The pillows are much too Firm!
Hard and Uncomfortable...
Is there a different pillow that is feather soft?
21 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Ann Marie, we’re sorry these pillows feel much too firm and uncomfortable. Thank you for telling us the softer feel you are looking for. We would be happy to help you compare alternatives rather than leave you with a pillow that does not suit you.
Before recommending a specific product, we need to check which model and size you purchased. Different fills and constructions can feel quite different, and a firm option is not necessarily the right choice for someone seeking a softer pillow. Please email service@pacificcoast.com with your order number, usual sleeping position, and preferred pillow feel.
Customer Care can review the relevant product details with you and explain an eligible return if needed. We appreciate the opportunity to help you find a more comfortable match.
Pacific Coast Customer Care
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Molly! We're so pleased your new pillows have been a happy addition. We appreciate you choosing Pacific Coast and sharing your feedback.
Resposta da PACIFIC COAST FEATHER HOME INC
You're very welcome, Jennifer! We're happy you love your pillow, and your kind feedback is a lovely reminder of why comfort matters so much.
If you want the best pillows in the…
If you want the best pillows in the industry… invest in Pacific coast. The product is amazing. Quality and price are on point. That is why you can find it in many luxury hotels!
25 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for the enthusiastic recommendation, Benoit! We're delighted you appreciate the quality and value of your pillows. Your confidence in Pacific Coast means a great deal.
Trying to return a pillows I purchased
Trying to return a pillows I purchased! BAD service!!! Don’t buy!!
24 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Janice, we’re sorry the return process and communication left you disappointed. Your feedback makes clear that getting help was harder than it should have been.
If any part of the matter remains unresolved, please reply to your original return conversation at service@pacificcoast.com with your order reference and the specific question you still need answered. Customer Care can review the existing correspondence, clarify where your request stands, and explain whether any further action is needed. There is no need to open a new return request just to follow up on an existing one.
We appreciate the opportunity to address any remaining concerns and provide a clear explanation without asking you to start the process again.
Pacific Coast Customer Care
Everything was shipped quickly and…
Everything was shipped quickly and packaged nicely..I'm just not a fan of the cooling pillow I purchased. To much padding, even though I removed one of the two included, and it doesn't seem that much cooler than the pillow I replaced.
24 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Lori, thank you for noting the delivery and packaging. We're sorry the height and cooling feel disappointed you, even after you tried adjusting the pillow. Please continue with service@pacificcoast.com so our team can review your experience and discuss suitable next steps, rather than repeat adjustments you've already tried.
I thought the pillows would’ve felt…
I thought the pillows would’ve felt more like fluffy cloud like hotel pillows but they’re firm and not fluffy.
24 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Rita, we're sorry the pillows felt firm rather than fluffy and didn't match what you had in mind. If you have any remaining concerns about your experience, please continue your existing conversation at service@pacificcoast.com. Our team can clarify the options without asking you to repeat completed steps.
Resposta da PACIFIC COAST FEATHER HOME INC
That sounds wonderfully cozy, Kim! We're delighted you're enjoying the comfort, and we appreciate you taking a moment to share it with us.
In my opinion
In my opinion, Pacific Coast is the best for my feather pillows. Just the perfect loft for sleeping on all sides and reading as well. Absolutely no smell to these either. Wouldn’t look elsewhere!!
22 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Catherine! It's lovely to hear the loft suits both your sleep and reading time. We appreciate your thoughtful feedback and trust in Pacific Coast.
they are fabulous
they are fabulous, a little over full but I know it will relax
22 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Dawn! We're glad you're enjoying them, and we appreciate your note about the fullness. If the feel remains too full, service@pacificcoast.com can help you explore suitable options.
Bought a luxury down pillow 5 years ago…
Bought a luxury down pillow 5 years ago I was trying to replace with an equivalent. For the same $140 pillow it is smaller and does not feel as comfortable, even a little crunchy in comparison.
22 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Eric, we're sorry the new pillow didn't match the size, comfort, or feel of your older one. Please send the product names or label details to service@pacificcoast.com so our team can compare the models and help you understand the differences.
We will never buy any other pillow…
We will never buy any other pillow brand, its like sleeping on a cloud, 2nd time customer!
20 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Welcome back, Nicholas! We're delighted your pillows have that cloud-like feel you enjoy. Thank you for choosing Pacific Coast again and sharing your enthusiasm.
Quick response & great product.
21 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Amy! We're pleased the response and product both made a positive impression. We appreciate you sharing your experience with Pacific Coast.
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