I bought 4 pillows. 2 are perfect for me but my daughter would prefer softer. The packaging was beautiful and the sachet has such a soothing scent that fills the room. Best sleep in 6 years!! Orderin... Ver mais
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Leia as opiniões dos outros
The BEST pillows! No matter what your pillow preference may be, Pacific Coast Feather has it. The quality is OUTSTANDING. Absolutely worth the cost. Easy to order and shipping is fast. I highly recom... Ver mais
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Something i did not order was received and customer support needs pictures of the box with no resolution proposed. I also think they are based internationally so one email exchange per day. I’m not ex... Ver mais
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The pillow I ordered is well made and very comfortable…soft but not too soft. It came packaged extremely nice. All these points gives me much confidence in this product and the company. I appreciate s... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Best down comforters, pillows, feather beds and hotel bedding from Pacific Coast Bedding.
Informações de contacto
8 The Green, Ste A, 19901, Dover, Estados Unidos da América
- (949)337-0675
- service@pacificcoast.com
- www.pacificcoast.com
4,1
Bom
96 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
THIS IS THE THIRD PILLOW I HAVE ORDERED…
THIS IS THE THIRD PILLOW I HAVE ORDERED OVER THE YEARS. LOVE THEM.
18 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for coming back for a third pillow, Thomas! Your continued support over the years means so much, and we're delighted you love them.
Bought a replacement for my Pacific…
Bought a replacement for my Pacific Coast comforter that was 20+ years old. Hoping it lasts as long! So far, very cozy.
1 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for choosing Pacific Coast again! It's wonderful to hear about your longtime comforter, and we're glad the new one is feeling cozy so far.
I have enjoyed your down comforters for…
I have enjoyed your down comforters for well over twenty five years! This newest one is my fifth or sixth through the years and I want to thank you for all of beautiful service and quality of your products. I love your company 😊
18 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Bruce, thank you for making Pacific Coast part of your home for so many years. Your kind words about the comforters and service mean a great deal to us.
Pillows were packaged beautifully and…
Pillows were packaged beautifully and we are very happy with them.
18 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for your lovely feedback! We're pleased you enjoyed the packaging and are happy with your pillows. We appreciate you choosing Pacific Coast.
Great product at a fair price
18 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you, Catherine! We're pleased you feel your purchase offers good value, and we appreciate you taking the time to share your experience.
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Genevieve, we're sorry the pillow wasn't as fluffy as you'd hoped. Please contact service@pacificcoast.com with your order reference and the feel you're looking for. Customer Care can review the specific model and help you compare options that may better match your preferred fullness and support.
Never ending quality …
The feather pillow that I received as a gift more than ten years ago finally wore out. Truthfully, if I had known how to care for it, it probably would have lasted another 10 years. Luckily there was a tag on the side and even more fortunately the manufacturer was still in business. That should tell you all that you need to know. Just like their product the company itself is a keeper.
1 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
What a lovely story, James! Thank you for sharing how much that gifted pillow meant to you and for taking the time to find Pacific Coast again.
I'm not sure that I ordered well
I'm not sure that I ordered well.
I slept on a Pacific Coast Feather Home pillow when I was on vacation in Phoenix. I have been having a problem with a sore
trapezius muscle and it got better when I was there. I couldn't get a description of the pillow from the owners so I used my best guess but it wasn't anything like the one I slept on, which was smaller in size and not so heavy (I am a small person).
I haven't used it although I tumbled it in the dryer once to try to soften it. I would like to return it.
1 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for your feedback, and we’re sorry the pillow wasn’t the right match for you. We understand how difficult it can be to identify the exact hotel pillow without the original label.
Please contact us with your order number at service@pacificcoast.com, and we’ll be happy to help with the return and recommend a softer, lighter option if you’d like to try another style.
Warm regards,
Mary
Pacific Coast Customer Care Team
High quality
High quality. Never fails to please. Worth the money. Think of it as an investment,
1 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you so much for your kind words and continued trust in Pacific Coast. We’re very happy to hear that the quality continues to meet your expectations. We truly appreciate your support!
Warm regards,
Mary
Pacific Coast Customer Care Team
pillow like a rock ...cannot use it at…
pillow like a rock ...cannot use it at all.
soooooooo disappointed as you were recommended to me by my sister Alice Leonhardt Peck
1 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
We’re very sorry the pillow was far too firm for you and didn’t meet your expectations, especially after it was recommended by someone you trust.
Please contact us at [service@pacificcoast.com](mailto:service@pacificcoast.com) with your order number, and we’ll be happy to help with a return. If you’re willing to share your usual sleeping position and preferred pillow feel, we’d also be glad to recommend a softer option that may be a much better fit for you.
Warm regards,
Mary
Pacific Coast Customer Care Team
I am enjoying this.
1 de setembro de 2026
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you so much for your wonderful feedback! We’re very happy to hear that you’re enjoying your purchase.
We truly appreciate your support and hope you continue to enjoy it for a long time to come.
Warm regards,
Mary
Pacific Coast Customer Care Team
Undersized and not standard sizes
The king sized duvet is narrower than standard king-sized duvet covers. Making this look cheap, misshapen, and insignificant.
30 de abril de 2025
Opinião espontânea
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Judd, we're sorry the duvet didn't fit your cover as expected, and that this reply is so late. If you'd still like help, please contact service@pacificcoast.com with the product details and cover measurements so our team can review the dimensions relevant to your purchase.
fake regular prices - 20% off is actually regular price
I found this company by tracking down a product code on a hotel pillow I liked. Bought a pair of pillows to try out. They haven't even arrived yet and I've received 5 marketing emails begging me to buy the things I added to my cart "before they sell out". Their regular prices are marked up and perpetually on sale - their pillows are never going out of stock. Don't let them create a panic, there's no urgency to buy!
9 de maio de 2024
Opinião espontânea
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Sean, we're sorry the frequent emails and urgent wording made the experience feel pressured. Pricing and availability should be clear without making you feel rushed. If you'd like help with email preferences or questions about a particular offer, please contact service@pacificcoast.com so our team can review your concerns.
I placed an order on 11/10/2023
I placed an order on 11/20/2023. It never arrived. I contacted the company twice via email. No response. Today, 12/7/2023, I waited for a representative. The message said the estimated shipping time is 3-5 days! I Had looked forward to these pillows. The kind representative was understanding. I cancelled my order as the company was still working on it or locating it. What a shame. I had hoped to have lovely pillows. This is horrible service. But, the representative was lovely!
7 de dezembro de 2023
Opinião espontânea
Resposta da PACIFIC COAST FEATHER HOME INC
Hi Margaret, this response is long overdue. We're sorry for the missing order and unanswered emails you described, and we appreciate your kind words about the representative. If anything remains unresolved, please contact service@pacificcoast.com with your original order reference so Customer Care can review the available records.
Pacific Coast Feather Good Value & Great Customer Service
Pacific Coast Feather offers the best value in terms of price and quality. The customer service is outstanding--professional, friendly, responsive. I highly recommend them.
2 de fevereiro de 2023
Opinião espontânea
Resposta da PACIFIC COAST FEATHER HOME INC
Thank you for your kind recommendation. We appreciate you sharing your experience of the quality, value, and customer service, even though this acknowledgment is overdue.
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