Panache Cruises Opiniões 

3496
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kathryn at Panache was fantastic in assisting us booking our Antarctica cruise. She had been herself and passed on her knowledge. She also gave a fantastic price. First time of using panache and won... Ver mais

Classificada 5 em 5 estrelas

We just completed the first cruise we booked with Nikki Chitwood and we have already booked two more. On the cruise we completed, we had a change in plans after booking and she provided suggestions o... Ver mais

Classificada 5 em 5 estrelas

Susan at Panache Cruises has been extremely helpful with the planning of our extended families Mediterranean cruise. She has compared deals and put forward several detailed quotes for our consideratio... Ver mais

Classificada 5 em 5 estrelas

I have just booked a cruise to the Arctic Circle and Wendy Mulholland, our Cruise Connoisseur could not have been more helpful. An existing cruise deposit was cancelled and refunded within a couple of... Ver mais

Informações sobre a empresa

  1. Agência de viagens de cruseiro
  2. também em
  3. Agência de cruzeiros

Escrito pela empresa

Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3496)

1131 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Recommended

My initial inquiry to Panache Cruises was dealt with promptly and efficiently. Nicola was extremely helpful from the start and answered all my questions. Anything she was unsure about, she found out and got back to me very quickly.

27 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Nicola is a great ambassador for Panache

Nicola was excellent to deal with when booking my first cruise with Silverseas. She was very informative and easy to call even when she wasn’t working she would get in touch if you needed anything.
I had put in a couple of requests to different companies for information about the cruise, it was Nicola who got in touch quickly and sorted it all out, also with a good discounted price! If all goes well with the cruise I would definitely book through Panache and Nicola again

28 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Just booked our second Cruise

Just booked our second Cruise with Lisa. Nothing was too much trouble even after quite a few changes. We were kept informed after every one. Would not hesitate to book another one with Panache

28 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very knowledgeable and friendly service…

Very knowledgeable and friendly service and nothing was too much trouble. Whatever was asked for the information was found if not straight away went and found out and then came back to you as promised. Would definitely use this company again. Rita was excellent in every way.

27 de agosto de 2026
Classificada 5 em 5 estrelas

Great advice and service when booking first cruise

Recently booked a Norwegian Cruise for next year, with the help of Jen Coombes and Kelsey Sutherland. This is my first time going on a cruise and their advice on what was available and suitable helped greatly when making the booking, and Kelsey also assisted further with customising an extra nights stay in Amsterdam before we set sail. Cannot wait for the cruise now...

13 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great to deal with!

Olga was great to deal with! She found me available options for my dates, made useful recommendations and was patient with changes of plan. Overall the process was easy and efficient. The continued support has been appreciated.

17 de agosto de 2026
Classificada 5 em 5 estrelas

Very happy with experience and assistance from Becky

Becky was extremely helpful and quickly provided information on cruises that met our time frame and requirements. She assured us that her assistance did not end with deposit taking but continued with all our cruise requirements, excursions and dinner bookings, to take the stress from us right through the journey.

18 de agosto de 2026
logótipo da Panache Cruises

Resposta da Panache Cruises

Dear TAJ,

Thank you for your lovely review. We’re delighted to hear that Becky was able to find the perfect cruise options for your requirements and provide such helpful support throughout the booking process.

It’s wonderful to know that her commitment to assisting with every aspect of your journey, from excursions to dining arrangements, has given you peace of mind. We look forward to helping make your cruise experience truly unforgettable.

Best regards,
Panache Cruises

Classificada 5 em 5 estrelas

Excellent Service

Excellent service by Karen to ensure that we got the best price for our Portugal river cruise. She provided us with a number of alternatives and she was very patient during the period we discussed the options with our friends. We will definitely use Panache Cruises again.

24 de agosto de 2026
Opinião espontânea
logótipo da Panache Cruises

Resposta da Panache Cruises

Dear Mr Andy Grove,

Thank you for your wonderful review. We’re delighted to hear that Karen helped you secure a great price for your Portugal river cruise and provided a range of options while you considered your plans.

We truly appreciate your kind words about her patience and service, and we look forward to helping you with many more cruises in the future.

Best regards,
Panache Cruises

Classificada 5 em 5 estrelas

Great deal

Karen at Panache managed to get us a great deal. Very easy to deal with, everything explained and on hand with any questions

22 de agosto de 2026
Opinião espontânea
logótipo da Panache Cruises

Resposta da Panache Cruises

Dear Colin Moore,

Thank you for your lovely feedback. We’re delighted to hear that Karen secured you a great deal and made the booking process so easy. It's wonderful to know that everything was clearly explained and that she was on hand to help with any questions.

We truly appreciate your kind words and look forward to helping you plan your next cruise.

Best regards,
Panache Cruises

Classificada 5 em 5 estrelas

First-time customer of Panache

First-time customer of Panache. Nicola was extremely helpful, super responsive and got us a great deal compared to list price. Very happy and would recommend.

25 de agosto de 2026
Opinião espontânea
logótipo da Panache Cruises

Resposta da Panache Cruises

Dear Ian Wright,

Thank you for your wonderful review. We are delighted to hear that Nicola was so helpful, responsive, and able to secure you a great deal.

We really appreciate your recommendation and look forward to helping you plan many more unforgettable cruises in the future.

Best regards,
Panache Cruises

Classificada 5 em 5 estrelas

Just booked my first river cruise with…

Just booked my first river cruise with Joe Hawkins . Joe was very informative and I am delighted with the service and the price of my cruise. The original flights did not suit us and it was no bother at all to Joe to find us alternative flights. We even received upgrades.
Thank you Joe, my husband and I are really looking forward to our Scenic River cruise .

25 de agosto de 2026
Opinião espontânea
logótipo da Panache Cruises

Resposta da Panache Cruises

Dear Sandra,

Thank you for your lovely review. We’re delighted to hear that Joe Hawkins provided such informative service and was able to find flights that suited you better, along with those welcome upgrades.

We hope you and your husband have a fantastic time on your Scenic River Cruise, and we look forward to helping you plan your next adventure.

Best regards,
Panache Cruises

Classificada 5 em 5 estrelas

The Cruise Company who really do put Clients First!

I have used numerous travel agents but late last year I came across Panache Cruises as I received an offer from a third party. Now I will only use Panache Cruises.
From the very first telephone call, two trips and a third one just booked they have been faultless. Joe Hawkins, Henri Livesey and Wendy Mulholland have been outstanding agents. Nothing is too much bother. When, there have been questions or issues - Panache have acted on our behalf and contacted airlines, cruise providers and river companies just to ensure every question has been answered. They have ensured everything runs smoothly and just knowing there is someone you can trust at the end of the phone who will act on your behalf is wonderful. ie - Due to No Fault of Panache when the River Danube was too low to sail on - Panache ensured we received a full refund.
Panache Cruises truly put the client as Number One

25 de agosto de 2026
Opinião espontânea
logótipo da Panache Cruises

Resposta da Panache Cruises

Dear Ange,

Thank you for your wonderful review and for placing your trust in Panache Cruises. We are delighted to hear that your experiences with us have been consistently positive and that our team, especially Joe Hawkins, Henry Livesey, and Wendy Mulholland, have provided the level of service and support you deserve.

Putting our clients first is at the heart of everything we do, so it is especially rewarding to know that our assistance, attention to detail, and commitment to resolving any questions or issues have made such a difference to your travel experiences. We are also pleased that we were able to support you during the disruption to your Danube river cruise and help secure a full refund.

Thank you once again for your kind words, loyalty, and recommendation. We look forward to helping you plan many more unforgettable cruise experiences in the years ahead.

Best regards,
Panache Cruises

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