Kathryn at Panache was fantastic in assisting us booking our Antarctica cruise. She had been herself and passed on her knowledge. She also gave a fantastic price. First time of using panache and won... Ver mais
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Leia as opiniões dos outros
We just completed the first cruise we booked with Nikki Chitwood and we have already booked two more. On the cruise we completed, we had a change in plans after booking and she provided suggestions o... Ver mais
Susan at Panache Cruises has been extremely helpful with the planning of our extended families Mediterranean cruise. She has compared deals and put forward several detailed quotes for our consideratio... Ver mais
I have just booked a cruise to the Arctic Circle and Wendy Mulholland, our Cruise Connoisseur could not have been more helpful. An existing cruise deposit was cancelled and refunded within a couple of... Ver mais
Informações sobre a empresa
Escrito pela empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informações de contacto
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 37% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service with knowledgeable…
Excellent service with knowledgeable and helpful agents (esp. Elita). And even better pricing to sweeten the deal.
5 Star all the way with Panache
5 Star all the way with Panache.
Great Service, Great Price and great communication from Jill. Couldn’t fault them.
Recommended
My initial inquiry to Panache Cruises was dealt with promptly and efficiently. Nicola was extremely helpful from the start and answered all my questions. Anything she was unsure about, she found out and got back to me very quickly.
Nicola is a great ambassador for Panache
Nicola was excellent to deal with when booking my first cruise with Silverseas. She was very informative and easy to call even when she wasn’t working she would get in touch if you needed anything.
I had put in a couple of requests to different companies for information about the cruise, it was Nicola who got in touch quickly and sorted it all out, also with a good discounted price! If all goes well with the cruise I would definitely book through Panache and Nicola again
Felicia was very helpful
Felicia was very helpful, accommodating and responsive in helping us book our cruise!
Just booked our second Cruise
Just booked our second Cruise with Lisa. Nothing was too much trouble even after quite a few changes. We were kept informed after every one. Would not hesitate to book another one with Panache
Explora's Mediterranean Cruise
I found Jacob very very helpful & very keen to do business
Jacob Marsters at Panache was quick to…
Jacob Marsters at Panache was quick to respond, understanding and helpful, securing a good deal for our cruise.
I was sceptical that they could provide…
I was sceptical that they could provide better prices than direct to the cruise lines but they came through with some very good offers. Service was clear and
Helpful
Very knowledgeable and friendly service…
Very knowledgeable and friendly service and nothing was too much trouble. Whatever was asked for the information was found if not straight away went and found out and then came back to you as promised. Would definitely use this company again. Rita was excellent in every way.
Comprehensive and timely response
Listened to the brief, comprehensive and timely response at a great price.
Smooth transaction
Joe made the booking process easy and took time to go through all the details.
Great advice and service when booking first cruise
Recently booked a Norwegian Cruise for next year, with the help of Jen Coombes and Kelsey Sutherland. This is my first time going on a cruise and their advice on what was available and suitable helped greatly when making the booking, and Kelsey also assisted further with customising an extra nights stay in Amsterdam before we set sail. Cannot wait for the cruise now...
Great to deal with!
Olga was great to deal with! She found me available options for my dates, made useful recommendations and was patient with changes of plan. Overall the process was easy and efficient. The continued support has been appreciated.
Very happy with experience and assistance from Becky
Becky was extremely helpful and quickly provided information on cruises that met our time frame and requirements. She assured us that her assistance did not end with deposit taking but continued with all our cruise requirements, excursions and dinner bookings, to take the stress from us right through the journey.

Resposta da Panache Cruises
Excellent Service
Excellent service by Karen to ensure that we got the best price for our Portugal river cruise. She provided us with a number of alternatives and she was very patient during the period we discussed the options with our friends. We will definitely use Panache Cruises again.

Resposta da Panache Cruises
Great deal
Karen at Panache managed to get us a great deal. Very easy to deal with, everything explained and on hand with any questions

Resposta da Panache Cruises
First-time customer of Panache
First-time customer of Panache. Nicola was extremely helpful, super responsive and got us a great deal compared to list price. Very happy and would recommend.

Resposta da Panache Cruises
Just booked my first river cruise with…
Just booked my first river cruise with Joe Hawkins . Joe was very informative and I am delighted with the service and the price of my cruise. The original flights did not suit us and it was no bother at all to Joe to find us alternative flights. We even received upgrades.
Thank you Joe, my husband and I are really looking forward to our Scenic River cruise .

Resposta da Panache Cruises
The Cruise Company who really do put Clients First!
I have used numerous travel agents but late last year I came across Panache Cruises as I received an offer from a third party. Now I will only use Panache Cruises.
From the very first telephone call, two trips and a third one just booked they have been faultless. Joe Hawkins, Henri Livesey and Wendy Mulholland have been outstanding agents. Nothing is too much bother. When, there have been questions or issues - Panache have acted on our behalf and contacted airlines, cruise providers and river companies just to ensure every question has been answered. They have ensured everything runs smoothly and just knowing there is someone you can trust at the end of the phone who will act on your behalf is wonderful. ie - Due to No Fault of Panache when the River Danube was too low to sail on - Panache ensured we received a full refund.
Panache Cruises truly put the client as Number One

Resposta da Panache Cruises
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