Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... Ver mais

Classificada 2 em 5 estrelas

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@... Ver mais

Classificada 5 em 5 estrelas

Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... Ver mais

Classificada 1 em 5 estrelas

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... Ver mais

Informações sobre a empresa

  1. Loja especializada em acessórios de críquete

Informação fornecida por diversas fontes externas

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(195)

36 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Payntr are a dishonest company I…

Payntr are a dishonest company I returned cricket spikes by tracked delivery. The post office confirmed Payntr received the spikes, I emailed them regarding a refund. I was deliberately ignored. Worst customer service I've ever received. They will ignore you & steal your money. They don't have a customer contact number for a reason. You have been warned!

6 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service

Initially fantastic golf shoes. Really comfortable and a great alternative to expensive brands. However, one of the shoes had a catastrophic failure in the heel where the shoe split. Subsequently, I have tried several times to contact the firm with photos to get an explanation and a replacement but after over 10 days waiting I'm out of patience. Will never be using the firm again. Disappointing for what was initially a great product.

27 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Grip socks

The Payntr socks themselves are really good quality and a decent length. I have ordered these before for my son.
I do think the P&P is too pricey considering it took a week to be delivered and the only packaging was an envelope!

2 de agosto de 2024
Classificada 2 em 5 estrelas

Poor customer service

Poor customer service. No delivery date provided, no tracking details provided and when I emailed customer support to ask where my package was, I received no reply

16 de julho de 2024
Classificada 1 em 5 estrelas

Wish I’d have read the reviews beforehand!

I wish I’d have read the reviews before ordering from this company. Almost two weeks from ordering Junior cricket spikes, nothing has arrived, no tracking information and nothing heard from the company. No response from my message submitted on the website, email or social media messages despite continuing to post adverts for their shoes. Terrible customer service. I’m stuck hoping some shoes arrive or someone contacts me to sort this out!
I would not take the gamble ordering from this company.

21 de junho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Excellent shoes but poor delivery experience this time

My kids have really liked their previous PAYNTR cricket spikes for quality and design. I ordered new spikes on 8th June with delivery due 13th to 17th June. Enquired on 18th and said they had been posted with delivery expected 19th or 20th. Finally received on 21st. Still no tracking information available in the Shop app. They were needed urgently because of upcoming games and growing feet so not impressed relative to other online shopping experiences.

14 de junho de 2024
Classificada 1 em 5 estrelas

Terrible customer service

This should be no stars. I ordered a pair of boots on the 3/6 and was advised they would be received by 11/6 latest. They still haven’t arrived 14 days after ordering and I have not received a reply to 2 chasing emails.

14 de junho de 2024
Classificada 1 em 5 estrelas

PAYNTR Shoes

Firstly, the communication is extremely poor. Secondly, the tracking is almost impossible with “shop app”! Finally the delivery is non-existent. I have been waiting for over a week to get my pair of shoes. I ordered them and I was informed after writing over 3 times, the problem with the logistics team but it will be delivered on Fri the 14/6 or Sat 15/6. We’ll both days have passed and I am still waiting for my shoes

14 de junho de 2024
Classificada 2 em 5 estrelas

Poor communication, 10 working day dispatch.

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@ payntr.com. Over 5 working days they responded once saying they would check with logistics as to where the item was. No further correspondence was received or any emails acknowledged to say that the item would be dispatched. Very disappointing.

14 de junho de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais