Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Paytm cheating people, I earned cashback but it's not useful, I cannot use that money for any other transaction.

Classificada 1 em 5 estrelas

Paytm deducted my money as convenience fee. I am not using payment for long.many times I complaint about transaction they raise ticket without solving issue they show my complaint has been solved. Ye... Ver mais

Classificada 1 em 5 estrelas

Hello Paytm Team, Firstly there is no customer support number or email id available. I'm not received the Amazon Prime Membership Voucher of 150 discount code after credit card payment success... Ver mais

Classificada 1 em 5 estrelas

chutiya company h behenchod refund to karma nil h Sala bhosdi ko bank statement chaise Hota h has din ka product aj take time pe nii deliver kayak h inn bhosdiyoo xpressbee shipment no.1256182286791... Ver mais

1,5

Muito mau

TrustScore: 1.5 em 5

163 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Today I saw one ideot thing on paytm…

Today I saw one ideot thing on paytm app ,When i tried to book Tatkal train ticket from paytm app,When I fill my form after that I got a one pop up message that paytm tatkal time start after 15 min from IRCTC tatkal time .But we all aware about that all tatkal quota tickets will be finished within 5 min.Then after 15 when i tried to book ticket from paytm for tatkal ticket got already book..

Please Irctc not allowed for tatkal tickets on same time then please remove that option from your site ..

26 de abril de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Please donot shop with Paytm Mall

Please donot shop with Paytm Mall. Invoiced for one product and sent different product. Really wasting time for Replacement. They think we may just continue with the product but they donot know ours is hard earned money. Cheating the clients. I recommend all the users not to shop with Paytm Mall

15 de fevereiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Really bad customer experience.

I had a really bad experience trying to return a defective refrigerator. I was shuttled back and forth between customer care which provides you with only a messaging option, supplier and the manufacturer.

I am never going to buy again from them.

22 de janeiro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Do not fall prey for paytm cashback…

Do not fall prey for paytm cashback offers. Its not easy to get the benefits. There are many conditions to avail. During diwali sale at Pantaloons I was lured for buying more apparels by the Sales guys for 1000 cash back. Later when going to paytm for availing the cashback the site says this coupon number is invalid here and told me this is available only on Paytm mall !! (at least it told me that..anyways.).  After installing paytm mall app ..I got msg that "no clubbing of items..meaning its available only on a single item". Then while searching for single item..it says "this item is not eligible" for most of the item. Finally i was fed up and given up. Feeling cheated..

15 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Ford and cheater company.

Paytm is a Fraud and cheater company because i bought a Nokia phone. I had cancelled the order 29 November 2018 but i did not refund the amount till the time.(12-12- 2018). Customer executive not provide the satisfy answer. He do chatter.

Finally I got paytm customer service is very bad. I am highly unsatisfied.

12 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

paytm is worst and fraud

paytm is worst and fraud. I purchased Canon 50mm 1.4 lens worth Rs.29000 from there (seller is JJ Mehta Mumbai) I received 50mm 1.8 worth Rs.8000. I have complained wrong item. paytm picked up wrong item assuring refund but they never refunded since 4 months.... have been calling paytm multiple times no help.'

I called JJ Mehta mumbai explaining the issue, no body seems careful. DO NOT BUY FROM FRAUD LIKE PAYTM.

9 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Don't buy any product from PAYTM

Don't buy any product from PAYTM

Don't buy any product from PAYTM

Order No-6646704459

I had a very bad experience from Paytm Customer Care Center. I have booked a jacket through paytm and the amount for the same was deducted from my account.They confirmed me it will be deliver as per ur request but 1 week gone given wrong tracking id and not able to deliver the product.then i asked for refund said refund request not processed due to international order.he is giving me reply from Fb messenger..
Very Very Bad experience.
i seriously felt that after taking my money they are asking me to get lost. money is not a big problem but respect and value for your customers matters..

Order No-6646704459

6 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Very Bad Custmer Care Service & Bad Attitude of CCS staff

I had a very bad experience from Paytm Customer Care Center. I have booked a train ticket through paytm and the amount for the same was deducted from my card. After 2 to 3 minutes i am getting a text message stating that your booking got failed. At the same time amount was already deducted from my account.

i called up customer care to enquire about the reason. The lady who attended the call was very rude, rough and was taking class for me. She was just insulting me. Very Very Bad Customer Service......
She gave her explanation and said that paytm do not have anything to do with and they don't have any responsibility. She also said that if you lost money that is because of your mistake and they don't have money with them, they have already refunded it seams.

Later when i was talking i was not getting any response from the other side and i was continuously saying hello !! but ...... after around a minute she replied that I'm listening to you.

i seriously felt that after taking my money they are asking me to get lost. money is not a big problem but respect and value for your customers matters a lot....

I would request Paytm to remove that lady from customer care services else you will loss more customers.

Very Bad Experience from Customer Care

5 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Paytm you are doing frauds actually stealing money

Paytm you are doing frauds actually stealing money and even deleting the transaction details, cases and chats.

I did payment for vodaphone which was unsuccessful and the amount got deducted from paytm wallet. I was able to see the transaction in statement and even I raised case too but you guys didn’t refund the Money. And deleted all the details from app.

And this is same I thought about these wallet companies.

2 de dezembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Never, I mean NEVER use them for flight booking.

Never, Never ever book your flights with them. Their system is not reliable and has no validations. Their system apprehended my title as my surname and made a booking with incorrect name and on complaining they blamed me for this mistake. Though the e-ticket which I received from them clearly says that I entered my details correctly. They deny their mistake shamelessly. #AvoidPayTm #UnethicalCompany #Liars

30 de novembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Worst customer service experience....

Worst customer service experience out of all the marketplaces I have shopped through, so far.
They don't respect even their own words.
In one email, they commit to re-arrange an originally badly managed pick-up of an exchange device, and later on in the next email reply with T&C text.

Moreover, most of the products are of bad quality.

30 de novembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad service

Very bad service. I order &prepaid payment in my debit card .all processing complete to payment .at the support says payment failed.retry.i repayment process.and then says last transaction is proceed 4-5 hours.in this condtion 2-3time order is same item.
I orderd 3 items .I waiting my order .after a week I check my order.says you not accept delivery u r order is canceled.No body are not reached me or my address.says I cancell my order.coustmer care cont. No response.I mail paytm care.No benefit.

16 de novembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Worst call center they have if any…

Worst call center they have if any issue occurred it will not be at all. I have been trying to reach their call center from past one month but not able to reach them their call center executives never picks the call I have waiting for refund on my cancelled order from past 45 days but no response from Paytm. Worst service

14 de novembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

It is a fraud company with the worst…

It is a fraud company with the worst customer service. My bus was cancelled without any prior information and they did not refund the amount of bus ticket Rs. 4000. I contacted continuously 4-5 times and they did not reply to a single message. You cannot even find your support case in the " open queries" section.

6 de novembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Very very poor service or customer care…

Very very poor service or customer care service and provide defective material. And also not resolve my refund problem or also add KYC problem for only their uses not support for customers. I m calling to paytm from last 4-5 days but no one response me.

17 de outubro de 2018
Opinião espontânea

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