Poor 'computer says no' service with absolutely no empathy shown by their staff. Every call was answered in an unprofessional, generally unenthusiastic manner by staff who clearly don't want to be the... Ver mais
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Leia as opiniões dos outros
Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... Ver mais
Scam. They are a loan broker. They don't provide loans. This was never disclosed to me. They say their loans are income based. Not true. I make an exception six figure income and they told me no... Ver mais
A empresa respondeu
We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financ... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.
Informações de contacto
Penny Limited, Archibald House, 50 - 56 Wykes Bishop Street, IP3 0DT, Ipswich, Reino Unido
- 020 8017 2362
- hello@pennyfreedom.co.uk
- www.pennyfreedom.co.uk
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I would highly recommend Penny for…
I would highly recommend Penny for selective invoice finance. Bobbie in particular provides excellent service at every stage of the process. Whenever I introduce a client to Penny, I feel reassured they will receive the same great service!
Excellent Service
Very quick repsonse to my enquiry, and total professionalism by all involved. Great Company and quick and fast access to funds. Special mention to Bobbie Knight for being so courteous and a pleasure to do business with.
If you need fast and hassle free access…
If you need fast and hassle free access to cash tied up in unpaid invoices, this is a very good service.
Found Penny Freedom online and opened…
Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve this and clear things up with myself, client but most importantly I was able to pay my guys just in time for Christmas. Hassle free really easy and quick responses. Looking forward working closely with Natalia and team in 2024
5* service
5* service, We've been using penny for around a year, service and prompt payments as well as dealing with client problems are next to none, they have a professional approach and are always helping where they can, Vaida is a credit to the business.
Rubbish
Poor 'computer says no' service with absolutely no empathy shown by their staff. Every call was answered in an unprofessional, generally unenthusiastic manner by staff who clearly don't want to be there. Given the way the business is run they may not be there much longer.
Penny Freedom? Penny Dreadful more like!
We have thirty nine clients belonging to one group - One of that group was a week late with payment and as a consequence all payments from that group are now frozen. When that client pays and should another be late - all receipts - frozen. They could sit on ALL our reciepts for months. The fault lies with Penny Freedoms insurance aparently - they chose to short cut and insure the group not the individual clients: and why should that be our problem? Add to that immediate harrassment of clients if payments are the slightest overdue severely damaging our credibility. What part of factoring do this company not understand? Do not use this company if your business depends apon it - it very likely will.

Resposta da Penny
Absolute waste of time
Absolute waste of time. Waited 2 weeks from confirmation with still no pay out. Always told they are doing there final checks. Cancelled and invoice myself will now wait 30days
In response to Penny reply.
Shows what your about with this reply as I have email confirming and was told I was on the pay run twice.. oh and your favourite response it's in the final checks

Resposta da Penny
I couldn't speak more highly of Penny
I couldn't speak more highly of Penny. Yes their fees are probably higher than mainstream factoring companies but they are great for start ups who cannot obtain finance.
Their customer service and validation teams were always on hand to help and my first invoice was paid out very quickly.

Resposta da Penny
Great customer service from Hollie 😊
Great customer service from Hollie 😊
I found the Portal a bit tricky and needed a helping hand to familiarise myself with it. Hard to get that right first time.
I’ve been paid my first invoice after just a few days from registering.
So far so good…..

Resposta da Penny
Penny Freedom have been so helpful with our invoices.
Penny Freedom have been so helpful with our invoices the last month or so. Hollie and Lauren are always on the ball and work hard to help us when there are deadlines in place. I highly recommend the company.

Resposta da Penny
5***** for Lauren
Lauren has gone above and beyond helpful in not only ensuring invoices are paid promptly, but also in pushing through urgent limit increases and informing us where we can help if there are any delays in validating.
Lauren's communication is excellent, warm and friendly and she is always available to speak with on the phone for guidance when needed.
Thank you, Lauren, you have been so helpful and are a great asset to Penny's.

Resposta da Penny
highly recommend
Mia has been a great help, ready available to answer any questions provided a great service for both us as a company and for our clients.very professional and paymentS were received promptly. would highly recommend this service.

Resposta da Penny
Mia- 5 Star service
5 Stars for Mia who has been incredibly helpful in ensuring invoices are paid promptly. Mia's communication is superb and she is always on the end of the phone to guide you through the process. Thank you Mia, you are a great asset to your employer & your assistance is always greatly appreciated.

Resposta da Penny
Second time we have used Penny
Second time we have used Penny , easy and very helpfull we will be using them a lot more it adds the extra cash which is needed for piece of mind as well as financial help .

Resposta da Penny
No1 same day invoicing
Penny have been our saving grace as a business. We have made use of their services for over a year due to the outstanding communication and personal touch. Lauren and Kate have been particularly helpful, they are at the end of the phone when ever needed and both work very efficiently.
For invoice factoring, quick payment, and outstanding customer services, Penny are by far the no1 go to invoice factoring business.
Thanks for your help

Resposta da Penny
Lauren Pearce is excellent and always…
Lauren Pearce is excellent and always replies to my queries quickly. Very fast and efficient service

Resposta da Penny
I recommend them 100%.
We have been working with Penny since 2022. Penny has been very helpful to our business. They are very helpful and extremely quick at paying out! Lauren Pearce who I deal with couldn't be more helpful. I recommend them 100%.

Resposta da Penny
Friendly Efficient Service
We have been working with Penny since September 2022. Our account manager Lauren Pearce keeps our relationship running smoothly with professional yet friendly communication. Our experience is that the company does for us what it is asked to do, and we have found we work well together.

Resposta da Penny
I am a small company and Penny finance…
I am a small company and Penny finance really helps me with my cash flow. You can pick and choose which invoice you put through them and they are very client friendly. Lauren who I deal with couldn't be more helpful. I recomend them 100%.
Mark Francis

Resposta da Penny
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