Perch & Parrow Opiniões 

1326
•
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Shortly after we installed our beautiful Monica 7 light chandelier it was accidentally damaged by a tradesman working in our home Sarah in Customer Service was extremely helpful, and arranged for... Ver mais

Classificada 5 em 5 estrelas

I panic bought some dining chairs which were not the right fit - my fault. I dreaded the return - not exactly a small purchase! But The customer service to get a quick return sorted and an actual pe... Ver mais

Classificada 5 em 5 estrelas

I ordered a dressing table with perch and parrow. Unfortunately the colour wasn’t quite right for my space but otherwise thought it was lovely. 5* review is because when returning it, the customer ser... Ver mais

Classificada 5 em 5 estrelas

I ordered a couple of framed pictures I saw on a Facebook ad, unfortunately they arrived with smashed glass fronts. I do feel they could have been packaged a bit better, but I'm sure the courier (... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 72% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1326)

144 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. I have been furnishing my home following some building works and came across Perch & Parrow whilst searching for a new dining table. With competition from larger companies, the selection, choice and price point offered by P & P fitted my requirements perfectly. The communication and dealings I’ve had with this company go beyond that of many. Thank you.

30 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A* for customer care

This company have been excellent and very accommodating. I received a damaged lampshade and they immediately sent me a new one. Great communication and customer care. Would recommend.

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service

Beautiful products and absolutely exceptional customer service. It is very rare to experience such personalised and attentive customer service. This makes it a brand of choice for me as a busy working mum.

24 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was so impressed with Perch and…

I was so impressed with Perch and Parrow. Beautiful product very well priced. The glass shade (through no fault of Perch and Parrow) broke and I contacted them to see if I could purchase a new part. They were so responsive and sent the part out free of charge. Really excellent customer service, the best I have received. recommend this company 100%

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb quality products and super customer service

Had a few issues with my order, but Sarah in customer service took charge and resolved everything quickly and fairly to my satisfaction. The products are superb quality, delivered extremely quickly. I wouldn’t hesitate to buy from them again and would definitely recommend.

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I sourced a Thomas Kent clock through…

I sourced a Thomas Kent clock through this company which unfortunately had a defect. Reported to P&P who immediately provided a replacement with minimum of fuss. No hesitation in recommending and saying you can shop with confidence at this retailer.

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5* Company

I purchased 2 vases which were of high quality . Due to the measurements of one (my fault for not checking !) I requested a return and the customer service I received from Sarah was 5* - from requesting a return to receiving the refund I was kept informed at every step . Do not hesitate to purchase from this company - in fact I am thinking of redecorating another room just to do some more shopping !

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I received the most beautiful lamp…

I received the most beautiful lamp stand from Perch & Parrow. Unfortunately it was too big for my daughters bedroom and had to return it. The returns process was very efficient and the item was collected from my home by the courier.
Perch and Parrow also followed up my return to ensure it was collected on the date provided. Excellent service and I hope to purchase from you again soon!

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My order arrived really quickly and I…

My order arrived really quickly and I was really pleased with the quality - exactly as appeared online. Also the items I had ordered were a little bit different from the usual high street stuff - a good thing.

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently ordered the beautiful…

I recently ordered the beautiful Dutchess bed from Perch and Parrow on pre-order. I couldn’t be more happy with the service provided, Sam from the customer service team was super helpful. I am beyond happy with the product and will most definitely be using the company again!

6 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Have bought some nice quality furniture from P&P however more importantly, when I had an expensive coffee table delivered with damage I found the customer service second to none.

2 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

One of the best customer services ever

One of the best customer services ever.
These days it’s rare to get a personal service and speak to a human,

I had a lady called Sarah and she listened and helped resolve my issue.
The response is fast and personal, I will use this company again and again for that reason.

The item I bought was also stunning - delivery quick over bank holiday.
Genuinely a fantastic company.

I am excited to use these again and will trust I am in safe hands

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent website, easy to order and great communication for delivery.
The product was as described and of great quality. Would recommend to family and friends.

15 de maio de 2026
Opinião espontânea

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