Shortly after we installed our beautiful Monica 7 light chandelier it was accidentally damaged by a tradesman working in our home Sarah in Customer Service was extremely helpful, and arranged for... Ver mais
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Leia as opiniões dos outros
I panic bought some dining chairs which were not the right fit - my fault. I dreaded the return - not exactly a small purchase! But The customer service to get a quick return sorted and an actual pe... Ver mais
I ordered a dressing table with perch and parrow. Unfortunately the colour wasn’t quite right for my space but otherwise thought it was lovely. 5* review is because when returning it, the customer ser... Ver mais
I ordered a couple of framed pictures I saw on a Facebook ad, unfortunately they arrived with smashed glass fronts. I do feel they could have been packaged a bit better, but I'm sure the courier (... Ver mais
Informações sobre a empresa
Escrito pela empresa
Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.
Informações de contacto
London, Reino Unido
- 02086291166
- customerservice@perchandparrow.com
- www.perchandparrow.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought two table runners
Bought two table runners - very pleased with quality of products and prices which were very reasonable. Despatched quickly with DPD. I have shopped with them before and would do so again.
Ordering was easy and my purchase was…
Ordering was easy and my purchase was delivered very quickly. It was easy to assemble, and I’m very happy with it. Very good value in the sale.
Beautiful lampshades
Excellent service - ordered and delivered in super quick time (confident delivery with dhl). Beautiful lampshades exactly as description and colour - and very well priced. Look twice as expensive as they were - well done team!
Great product
Great product, fast dispatch and delivery, can't fault it really.
Mirror arrived broken
Mirror arrived broken, emailed 4 times, called several times with no response

Resposta da Perch & Parrow
Fantastic experience - particularly customer service
Fantastic experience, parents bought me a lamp, and I had a few issues with the lampshade itself (not the company's fault) and they were understanding, friendly and quick to resolve it, replacing it a couple of times to get it right. Highly recommend

Resposta da Perch & Parrow
Happy with experience
We bought a dining table. Good quality product, efficient delivery with updates on timings.
ARIA TONAL POUFFE
delivery was quick and poufee as described, not used yet as bought for a gift but quality looks good
Terrible Customer Service
Bought a table. Arrived with broken foot. Emailed x3 times to customerservice @ perchandparrow.com - absolutely no response.

Resposta da Perch & Parrow
The product was lovely and it was…
The product was lovely and it was delivered in super quick time.
The two accent chairs that I ordered…
The two accent chairs that I ordered came on the expected day and within the two hour delivery slot and I was kept up to date by the delivery firm men who were smart friendly and efficient.
My chairs were perfect in every way. Very well made and just as described online I am so very pleased with them.
Chateau Side Table
I had not heard of this company before but I was delighted with the item ordered. Great quality. Fast delivery. Would highly recommend
Very satisfied from start to finish…
Very satisfied from start to finish love my table would highly recommend and will buy from this company again many thanks
Great chair, great service
Lovely piece of furniture, comfortable and very nice to look at. The customer service around arranging delivery was great and delivered within just a couple of weeks.
Stand Out Service & Product
Delighted with my recent purchase of a sideboard from P&P. It is a lovely item and was delivered ahead of schedule & efficiently to the remote Scottish Highlands - a destination that most retailers struggle with sending items to, including big players like John Lewis! Perch and Parrow made it look easy and put them all to shame.
Delivery issues!
I have ordered some items and received confirmation of delivery but unfortunately there is no one at home to accept the delivery. I have requested to change the delivery date and given many available days. I have had no response to rearrange. It’s impossible to get in touch via the haulier / customer service email and phone. The items I have ordered are fairly large items that can’t be left with a neighbour or in the porch. Very frustrating!
Good quality table
Good quality table, reasonable price and quick delivery
Stunning faux orchid
Really quick dispatch and delivery. The faux Perch and Parrow faux orchid is absolutely gorgeous - it looks stunning and I’ve caught people having a sneaky touch to check if it’s real! Very realistic.
The clock was great (and a bargain!)
The clock was great (and a bargain!). It arrived very quickly and was well packaged
A Experiência Trustpilot
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