Shortly after we installed our beautiful Monica 7 light chandelier it was accidentally damaged by a tradesman working in our home Sarah in Customer Service was extremely helpful, and arranged for... Ver mais
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Leia as opiniões dos outros
I panic bought some dining chairs which were not the right fit - my fault. I dreaded the return - not exactly a small purchase! But The customer service to get a quick return sorted and an actual pe... Ver mais
I ordered a dressing table with perch and parrow. Unfortunately the colour wasn’t quite right for my space but otherwise thought it was lovely. 5* review is because when returning it, the customer ser... Ver mais
I ordered a couple of framed pictures I saw on a Facebook ad, unfortunately they arrived with smashed glass fronts. I do feel they could have been packaged a bit better, but I'm sure the courier (... Ver mais
Informações sobre a empresa
Escrito pela empresa
Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.
Informações de contacto
London, Reino Unido
- 02086291166
- customerservice@perchandparrow.com
- www.perchandparrow.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a couple of queries after placing…
I had a couple of queries after placing the order but each email received a prompt and courteous respnse
The print arrived quicker than I anticipated, very well packaged
I would happily use again but would try to avoid the middleman
Great product and fast delivery
Great product and fast, efficient delivery. Would definitely order through them again.
Amazing quality
Amazing quality, Customer service and great prices. I can’t recommend Perch and Parrow enough. I have a lot of their pieces now and they are just beautiful
Lovely placemats
Well-made lovely Boheme placemats, at a very good price. The quality of these placemats is very good.
Website easy to navigate and the mats arrived reasonably quick.
Made an order of 6 fittings (<£700)…
Made an order of 6 fittings (<£700) with shipping.
One (1) arrived two days late, and I am waiting here another week (two weeks in total) for the rest of my order. In the meantime, two electricians' visits later, Perch & Parrow have not called/responded or provided a further eta.
I am impressed with the service I have…
I am impressed with the service I have received. The company communicated promptly when I had a query and I received the product that I had ordered . As soon as the company received my order they shipped it promptly.
The product I ordered is good quality and looks nice. It is good value for money. I Will certainly use this company again and will recommend it to others.
Amazing company
First class company
P&P provided excellent support when I needed to return an item. The process was simple, the team was helpful, and they confirmed my refund would be issued immediately with no hassle and no expense to myself. Really impressed with how smoothly everything was handled — highly recommend and I will be back to use their services again. Thank you for a fantastic service!
great quality
great quality, great customers service. I bought the daisy cushion and it's lovely...actually far too nice to give away to someone else....
Great price & quality
Perch and Parrow offer so many items that I’ve seen elsewhere for much higher prices, including at JL. I purchased some wall lights and initially thought I might return them as they didn’t quite suit the space (entirely my issue, not theirs). The return process was going to be super smooth and inexpensive, which really impressed me. In the end, I changed my mind, kept everything and even ordered more. Great quality, great prices and excellent customer service. I’ll definitely use them again.
John was extremely helpful and fast
John was extremely helpful and fast, fantastic customer service.
Worst company ever!
Worst company ever!! Ordered a mirror on the 15th of November was meant to come the 27th got broke in transit never even told me then sent me another message the same day to say they have sent out another one Then refunded me and then by the time they had done all this I couldn’t even order another as the mirror was then sold out couldn’t run a bath AVOID AT ALL COSTS

Resposta da Perch & Parrow
Absolutely beautiful mirror
Absolutely beautiful mirror, really well made and at a good cost compared to other companies offering a very similar product.
Really good customer service and…
Really good customer service and delivery on time and when promised.
First purchase and it wont be my last.…
The mirror i bought is gorgeous very glitzy which is what i love waiting for it to be hung on the wall by an expert as I wouldn’t trust my hand at diy, the mirror looks really well made and for any person loving a bit of bling this is the one, service was excellent and the mirror was really well packaged, i will definitely be buying from Perch @ Parrow again, top notch company.
Cute little sofa, compliments our other furniture
The sofa was delivered on time. I’m very happy with it. It looks well made and works well in the room.
The chairs are great
The chairs are great - they feel solidly built and they are comfortable for sitting in for extended periods (i do 1 hour meetings so that's important to me).
The leather looks and feels like it will last for years.
The chairs look exactly like the website photos.
The delivery arrived on time and the drivers brought the chairs in and put them in the room.
All in all, a great experience. Thanks.
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