Shortly after we installed our beautiful Monica 7 light chandelier it was accidentally damaged by a tradesman working in our home Sarah in Customer Service was extremely helpful, and arranged for... Ver mais
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Leia as opiniões dos outros
I panic bought some dining chairs which were not the right fit - my fault. I dreaded the return - not exactly a small purchase! But The customer service to get a quick return sorted and an actual pe... Ver mais
I ordered a dressing table with perch and parrow. Unfortunately the colour wasn’t quite right for my space but otherwise thought it was lovely. 5* review is because when returning it, the customer ser... Ver mais
I ordered a couple of framed pictures I saw on a Facebook ad, unfortunately they arrived with smashed glass fronts. I do feel they could have been packaged a bit better, but I'm sure the courier (... Ver mais
Informações sobre a empresa
Escrito pela empresa
Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.
Informações de contacto
London, Reino Unido
- 02086291166
- customerservice@perchandparrow.com
- www.perchandparrow.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service excellent quality
Excellent service excellent quality
Absolutely brilliant service
Absolutely brilliant service. I had an issue with the item I received, and this was resolved quickly and efficiently. Would definitely recommend Perch and Parrow.
Lovely company
Lovely website, easy to order and great price.
Lovely mirror arrived very quickly and was very well packaged and protected. Would recommend.
Fabulous service
Fabulous service , quick delivery to my door lovely matching side table to my other one 😊
Gorgeous things to buy from Perch and Parrow .
Very fast service
Very fast service. fantastic product.
Well protected for delivery
Items exceeded expectations and quality excellent
Items exceeded expectations and quality with super fast delivery
Good price and quick delivery of two…
Good price and quick delivery of two wall lights. One of the "distressed" metal finishes looked completely different to the other. Reported the issue (sent photographs) and it was quickly agreed that a replacement light would be sent.
Great customer service by John.
Beautiful fleece throws and great price…
Beautiful fleece throws and great price superfast delivery
Quality furniture,competitively priced
Quality furniture, competitively priced and delivered safely and securely. Would buy from them again.
Great product
Great product, swift delivery and very good quality. Would certainly recommend and I shall be purchasing more goods in the near future. Well done Perch and Parrow!
A really lovely full length mirror at a…
A really lovely full length mirror at a good price . Looks lovely in our newly decorated bedroom . Looking at buying a wall mirror now from this company . Well packaged and prompt delivery.
Amazing quality and fast delivery thank…
Amazing quality and fast delivery thank you!
Good returns experience
I'm rating 5 because of my experience when returning an item. P+P were very helpful, someone actually spoke to me (thanks Sam), and the experience was simple and straightforward, which was really nice given the hoops I've had to jump through for other companies when returning things.
Return issue
Order arrived very promptly and well packaged. I do however need to return as not suitable (unfortunately)
I have emailed three times regarding advice on return as I only have a 14 day window. Still waiting!!! Otherwise perfect to buy from

Resposta da Perch & Parrow
Nice mirrors.
The order came in good time and delivered safely. No broken glass.
The mirrors were lovely but the frame colour was not as expected. I thought off white was a cream colour. They were both light grey. We kept them both and repainted the wavy one to an off white colour to match our fireplace. Easy to paint. The other looks nice in grey in the room it is in.
I recently ordered from Perch & Parrow…
I recently ordered from Perch & Parrow and, although I decided to return my order, I was very impressed with their customer service. The whole process was seamless, communication was quick, and they really care about customer satisfaction — even when you change your mind.
I moved into a new house earlier this year and have dealt with various customer service teams, but Perch & Parrow’s is honestly one of the best, if not the best. Their professionalism and customer-first attitude make me want to come back for future purchases.
Highly recommend! 😊
Excellent
Goods delivered on time and very pleased with product
Professional service and good product
Good product. Well packaged. Delivered quickly. Only niggle was the omission of any guidance regarding fixings for the mirror which (to protect your company) could be limited to general guidance for fixing on brick or plasterboard for example. At the very least it would be helpful if the weight was included in the description on your website.
Helpful customer service and fast delivery
Amazing customer service and super fast delivery. Even though I was advised that it could take up to 10 days for delivery to Scotland, order arrived in 2 days. Highly recommend
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