Perch & Parrow Opiniões 

1326
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Shortly after we installed our beautiful Monica 7 light chandelier it was accidentally damaged by a tradesman working in our home Sarah in Customer Service was extremely helpful, and arranged for... Ver mais

Classificada 5 em 5 estrelas

I panic bought some dining chairs which were not the right fit - my fault. I dreaded the return - not exactly a small purchase! But The customer service to get a quick return sorted and an actual pe... Ver mais

Classificada 5 em 5 estrelas

I ordered a dressing table with perch and parrow. Unfortunately the colour wasn’t quite right for my space but otherwise thought it was lovely. 5* review is because when returning it, the customer ser... Ver mais

Classificada 5 em 5 estrelas

I ordered a couple of framed pictures I saw on a Facebook ad, unfortunately they arrived with smashed glass fronts. I do feel they could have been packaged a bit better, but I'm sure the courier (... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Escrito pela empresa

Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 72% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1326)

144 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely company

Lovely website, easy to order and great price.
Lovely mirror arrived very quickly and was very well packaged and protected. Would recommend.

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good price and quick delivery of two…

Good price and quick delivery of two wall lights. One of the "distressed" metal finishes looked completely different to the other. Reported the issue (sent photographs) and it was quickly agreed that a replacement light would be sent.
Great customer service by John.

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Great product, swift delivery and very good quality. Would certainly recommend and I shall be purchasing more goods in the near future. Well done Perch and Parrow!

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good returns experience

I'm rating 5 because of my experience when returning an item. P+P were very helpful, someone actually spoke to me (thanks Sam), and the experience was simple and straightforward, which was really nice given the hoops I've had to jump through for other companies when returning things.

3 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Return issue

Order arrived very promptly and well packaged. I do however need to return as not suitable (unfortunately)
I have emailed three times regarding advice on return as I only have a 14 day window. Still waiting!!! Otherwise perfect to buy from

27 de setembro de 2025
Opinião espontânea
logótipo da Perch & Parrow

Resposta da Perch & Parrow

Hi, Thank you for your feedback although sorry you have not had a response to your return request. We answer ALL our emails very quickly so I am unsure why you have not had a response, we will contact you directly - Thank you

Classificada 4 em 5 estrelas

Nice mirrors.

The order came in good time and delivered safely. No broken glass.
The mirrors were lovely but the frame colour was not as expected. I thought off white was a cream colour. They were both light grey. We kept them both and repainted the wavy one to an off white colour to match our fireplace. Easy to paint. The other looks nice in grey in the room it is in.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I recently ordered from Perch & Parrow…

I recently ordered from Perch & Parrow and, although I decided to return my order, I was very impressed with their customer service. The whole process was seamless, communication was quick, and they really care about customer satisfaction — even when you change your mind.

I moved into a new house earlier this year and have dealt with various customer service teams, but Perch & Parrow’s is honestly one of the best, if not the best. Their professionalism and customer-first attitude make me want to come back for future purchases.

Highly recommend! 😊

29 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Professional service and good product

Good product. Well packaged. Delivered quickly. Only niggle was the omission of any guidance regarding fixings for the mirror which (to protect your company) could be limited to general guidance for fixing on brick or plasterboard for example. At the very least it would be helpful if the weight was included in the description on your website.

20 de setembro de 2025
Opinião espontânea

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