Pets Purest Opiniões 

1254
TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Everything I’ve purchased from Pets Purest has been absolutely brilliant. Pumpkin Powder, Calming Drops, Itch Drops & Joint Support Salmon Oil are used daily. The subscription service is also a great... Ver mais

Classificada 5 em 5 estrelas

Just had a brilliant customer experience following a misunderstanding about a product that was genuinely no ones fault. They offered me a full refund when many others might not. They lived up fully to... Ver mais

Classificada 4 em 5 estrelas

I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I c... Ver mais

Classificada 5 em 5 estrelas

I never realised I could buy stuff like salmon oil and natural wormwood for my Romanian rescue dog. He is coming on great. His coat was not good and I worried about internal Parasites and stuff. Go... Ver mais

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Escrito pela empresa

Pets Purest is a small family business and the UK’s first pet supplement brand prioritising daily pet wellbeing. We provide a range of 100% natural treats, supplements and hygiene products to help keep pets feeling healthy from the inside out! We're passionate about pet wellbeing and our promise is to support pet owners (and their pets!) on a journey of daily wellness and lifelong happiness


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(1254)

32 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

On time and efficient; so far so good

The order was delivered on time. The service is efficient. It seems like they had a good impact on my babies. Luckily, I didn't have to use it for a long time.
I will provide more detailed information as soon as I have some additional input.

25 de abril de 2025
Classificada 5 em 5 estrelas

Pets purest Scottish salmon oil the best you get.

I Ordered Scottish salmon oil for my dog there was a problem with Royal Mail they lost the parcel so pets purest never hesitated and sent another one straight out and I ended up getting both parcels at the same time I contacted pets purest for a returns slip and they replied because of any inconvenience just keep them both a very nice gesture plus pets purest Scottish salmon oil is the best you get. Happy customer.

8 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good products at competitive prices

I prefer Pet's Purest turmeric capsules to others and they were out of stock for a while so I had to order some from elsewhere, happy to find they are now back in stock but I have to say I did prefer the tubs they used to be in to the sachets, however, that is just a personal thing. Pleased that you now sell goats milk powder for dogs as yours is more reasonably priced that the brand I have been using in the past as appears to be just as good.

25 de setembro de 2025
Classificada 5 em 5 estrelas

100% recommend

Customer service is great, had a slight problem with a product which came as a great surprise as we’ve used pets purest since day one with our pup, reached out and they replaced the product with no problems or drama, replacement arrived 2 days later and was perfect and has been a great help as expected. Would always recommend there products, and the customer service is great too.

24 de setembro de 2025
Classificada 1 em 5 estrelas

Don’t waste your money

Don’t waste your money. These products aren’t suitable for cats. All my four hated these products. I wasted several pouches of cat food trying to get them to try the daily allergy and itch, and the flea powder. Even in tiny amounts they wouldn’t touch the stuff (and they’ll eat anything!) I note that Pets Purest have now removed the flea powder from their website. Hoping others don’t make the same expensive mistake I did.

25 de agosto de 2025
logótipo da Pets Purest

Resposta da Pets Purest

Hello,

We’re really sorry to hear about your experience and that your cats didn’t get on with the products. We know how disheartening it can feel when something you hoped would help isn’t a good fit. Our support team have been in touch with you directly to help resolve this.

Just to clarify, our Flea Powder is still available for purchase on our website for pets who may find it beneficial, though we completely understand that not every product will suit every pet.

We truly appreciate your feedback, as it helps us improve and better support both dogs, cats, and their owners.

Warm regards,
The Pets Purest Team

Classificada 4 em 5 estrelas

Natural Flea Repellent

I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I comb my cat each day and spray her neck at base of tail and hind legs , she is more relaxed and not over grooming herself anymore . Gave 4 stars as early days but looking hopeful

25 de julho de 2025
Classificada 5 em 5 estrelas

Excellent Service and Quality!

Excellent Service and Quality!
I’m extremely happy with Pets Purest products! The quality is amazing, and my pet loves them. I’ve noticed real improvements in his health and energy since using their natural supplements. Delivery was fast, and customer service is very friendly and helpful. Highly recommend to anyone who wants the best for their pets!

25 de julho de 2025
Classificada 1 em 5 estrelas

Cap on spray had not been secured…

Cap on spray had not been secured properly, so all the liquid had leaked into the bag the bottle arrived in.

26 de maio de 2025
logótipo da Pets Purest

Resposta da Pets Purest

Hi Richard,

We’re so sorry to hear about the condition your Flea Spray arrived in. This is definitely not the experience we want for our customers, and we completely understand how disappointing it must have been to receive a leaking product.

We’ve since reached out to you privately to apologise and explain that we identified a packaging issue affecting a small number of bottles during transit. We’ve now worked on improvements to prevent this from happening again.

A full refund has been issued as an apology for the inconvenience caused. We truly value your support and are very sorry that we fell short on this occasion. If there's anything more we can do to help, please don’t hesitate to get in touch.

Warm regards,
The Pets Purest Team

Classificada 1 em 5 estrelas

Cancel order

I wanted to cancel this order and when I tried to, the webpage was broken. Thus I was charged for goods I did not want to receive.

24 de abril de 2025
logótipo da Pets Purest

Resposta da Pets Purest

Hello Lucy,

We're very sorry to hear about your experience and the trouble you had with cancelling your order. Please know that we’ll always do our best to cancel unwanted orders whenever possible, and we’re more than happy to accept returns for a full refund if the item has already been dispatched.

We've reached out to you directly to help resolve this quickly, and we would like to thank you for bringing this to our attention - at Pets Purest, we truly care about delivering a positive experience for every customer, and we are committed to making things right.

Warm regards,
Megan
Pets Purest

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