Pets Purest Opiniões 

1254
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Everything I’ve purchased from Pets Purest has been absolutely brilliant. Pumpkin Powder, Calming Drops, Itch Drops & Joint Support Salmon Oil are used daily. The subscription service is also a great... Ver mais

Classificada 5 em 5 estrelas

Just had a brilliant customer experience following a misunderstanding about a product that was genuinely no ones fault. They offered me a full refund when many others might not. They lived up fully to... Ver mais

Classificada 4 em 5 estrelas

I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I c... Ver mais

Classificada 5 em 5 estrelas

I never realised I could buy stuff like salmon oil and natural wormwood for my Romanian rescue dog. He is coming on great. His coat was not good and I worried about internal Parasites and stuff. Go... Ver mais

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Escrito pela empresa

Pets Purest is a small family business and the UK’s first pet supplement brand prioritising daily pet wellbeing. We provide a range of 100% natural treats, supplements and hygiene products to help keep pets feeling healthy from the inside out! We're passionate about pet wellbeing and our promise is to support pet owners (and their pets!) on a journey of daily wellness and lifelong happiness


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(1254)

32 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product

Great product. Just finished our first bottle. My long haired cat struggles with dry skin. He loves this oil, and regularly calls me to the kitchen in the morning for it to be put in his food bowl! His fur is much softer and he’s not scratching at himself as much as he was.

2 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered Salmon Oil several months…

I ordered Salmon Oil several months ago.I have not re-ordered this but today I received an e mail to tell me that another order was being shipped.I attempted to contact Pets Purest by phone but they do not have a telephone contact number.I e mailed them and received a standard acknowledgement.I'd like to know why when you order something as a one off they assume this is a recurring order with the company deducting the cost from my bank account without any involvement from. me?

14 de janeiro de 2025
Opinião espontânea
logótipo da Pets Purest

Resposta da Pets Purest

Hello,

Thank you for your review - we appreciate all feedback as we are constantly trying to improve our service for our customers.

We’re sorry to hear about your initial experience with our subscription service, and would like to apologise for any confusion that may have been caused by unexpected orders. We’re glad that we were able to address your concerns directly over the phone and resolve the issue with a full refund and cancellation of this order.

At Pets Purest we genuinely want all customers to have a great experience, and we would like to thank you for your understanding and patience which allowed us to resolve this issue together.

We are always here to help should you wish to reach out to us in the future.

Warmest regards,
The Pets Purest Team

Classificada 5 em 5 estrelas

Very easy to order via website

Very easy to order via website. Good communication & updates, right through to dispatch.
Very good choice of products. Dog loves their treats and I like that it’s all natural.

25 de dezembro de 2024
Classificada 5 em 5 estrelas

It’s become my go-to

I’ve been purchasing pet supplements from this website for over a year now. I recently discovered them and have been consistently impressed by the quality and variety of products available for my dog. From joint health supplements to skin and coat care, they have everything I need to keep my dog happy and healthy. The website is so easy to navigate, and I appreciate how quickly my orders arrive. I’m confident in recommending this site to anyone looking for top-notch supplements for their pets. It’s become my go-to, and I will continue to shop here.

10 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and service

I love the natural products Pets Purest make, it’s good to know that they are good for my dog!
The customer services department is exceptional, Megan has always been particularly helpful, kind and patient. Much appreciated! Highly recommend Pets Purest!

20 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

The product I purchased was Probiotic

The product I purchased, the probiotic, is great quality, I’ve been giving this to my kitty for a few days now and he now has diarrhoea, only giving him a quarter of a teaspoon once per day because he’s only 3.5 kg and a senior. So any advice about what I can do to stop this problem would be appreciated. He does need a probiotic because he’s been on a lot of medication recently.
Btw the Royal Mail lost my package and it arrived all torn with no apology from them. It took 4 days to get to me, instead of the 48hrs which you sent it by.

24 de setembro de 2024
Classificada 5 em 5 estrelas

Pets Purest Salmon oil

Pets Purest Salmon oil has to be one of the best decisions I have ever made. The girls enjoy their food so much more now because they know they get the tastiest breakfast and dinners. The benefits of the salmon oil are unbelievable. Their coats are so soft and glossy now since having salmon oil.

5 de julho de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Awful products for cats!

Good service, awful products for cats!

I bought the cat treat bundle and both of my cats won't even try them, they sniff it and walk off. I'm sure the products are good for dogs but steer clear if you're a cat owner!

6 de agosto de 2024
Opinião espontânea
logótipo da Pets Purest

Resposta da Pets Purest

Hello Harvey,

Thank you for your review we appreciate all feedback as we are constantly trying to improve.

We have tried to reach out to you privately but as we cannot find your details and we have had no response to a request for more information we are unable to offer a resolution for you.

We genuinely want all customers to have a good experience with us and if something is wrong we would greatly appreciate a chance to rectify things.

Please reach out to us at support@petspurest.com so we can get this sorted for you.

Kindest regards,
Melissa

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