Bijzonder prettige ervaring. Het vloerkleed is qua kleur en patroon exact zoals weergegeven op de website. De kwaliteit is prima en je hebt het snel in huis.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I"ve ordered a rug, beautiful on the website. IRL, it looks like it has been washed, the colors faded, and it's not as fluffy as it looks in picture. There's a note in the parcel that says the color... Ver mais
A empresa respondeu
Meine Espresso-Tassen sind einfach schön und sehr ellegant, meine Bestellung war in sehr kürze Zeit geliefert
Besser geht es nicht: einfacher Bestellvorgang, superschnelle Lieferung, sichere Verpackung plus jedes Stück nochmal extra sehr schön verpackt (😍) und dann: total schöne, hochwertige Ware! Ich bin be... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Pip Studio in Amsterdam, our enthusiastic team works hard every day to create our unique collections. We find inspiration everywhere we look: from precious family memories to amazing adventures and from lost treasures discovered in dusty attics to travels to far-away lands. We create all our products with respect for tradition, a love for new techniques and great attention to detail. Our products are true eye-catchers: classic with a playful twist. Our collections always form part of a greater whole, so you can mix and match pieces as you see fit. With Pip Studio's products, every day is special. Wherever you are, whenever you want. If you know where to look, you can find cause for celebration every single day. The better you look, the more you will discover in our creations: surprising details, layered designs and special finishes. Anke van der Endt founded Pip Studio in 2007 on the Nieuwe Prinsengracht in Amsterdam. Pip is Anke's nickname from when she was young and it quickly became the name of her new brand. In fewer than fifteen years, Pip Studio has grown into a global brand with more than 2,000 sales points in over forty countries.
Informações de contacto
krijn taconiskade 356, 1087HW, Amsterdam, Holanda
- +31 (0)20 – 700 88 37
- support@pipstudio.com
- www.pipstudio.com
4,1
Bom
378 opiniões
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Die Ware wurde schnell und gut verpackt…
Die Ware wurde schnell und gut verpackt geliefert. Die Qualität entspricht der Beschreibung.
10 de dezembro de 2025
Opinião espontânea
Size & colour was not good
The product was not good as I expected.
12 de dezembro de 2025
Opinião espontânea
Alles super
Schnelle Lieferung, gewohnte Qualität und schöne Optik wie auf den Bildern! Absolut zufrieden!
8 de dezembro de 2025
Opinião espontânea
Pip Studio al jaren een begrip
Makkelijk te bestellen via website en snel geleverd.
Helemaal tevreden!
11 de dezembro de 2025
Opinião espontânea
Mijn eerste bestelling is nooit…
Mijn eerste bestelling is nooit aangekomen en na contact werd er een nieuw tapijt opgestuurd. Heel fijn!
9 de dezembro de 2025
Opinião espontânea
Super Design, hochwertige Produkte
Schnelle Lieferung mit DHL, konnte also über die DHL-App gut nachverfolgt bzw. umgeleitet werden. Die Produkte sind hochwertig und haben ein tolles Design. Ich habe vor ein paar Jahren Handtücher und Bettwäsche bestellt und die Qualität ist wirklich toll. Der nun bestellte Teppich entspricht genau den Bildern auf der Website und gefällt mir sehr gut.
Die bunten Designs verschönern den Alltag.
1 de dezembro de 2025
Opinião espontânea
Ik heb het gekocht als cadeau voor een…
Ik heb het gekocht als cadeau voor een vriendin. Zij houdt van Pip Studio borden en mokken. Ze is heel blij met de kerstcollectie. Op tijd en veilig geleverd.
7 de dezembro de 2025
Opinião espontânea
Kleur is veel feller dan op de foto
De service is goed en de bestelling werd ook snel en prima afgeleverd. Het terra vloerkleed dat ik bestelde was op de foto met een achtergrond die qua kleur heel mooi zacht terra gaf met een lichte zandkleur erin en maar in het echt is het oud roze. Het geeft een mierzoete sfeer in mijn huis. Even wennen want dat is eigenlijk niet zo mijn bedoeling geweest.
5 de dezembro de 2025
Opinião espontânea
Resposta da Pip Studio
Hoi Mickey,
Wat vervelend dat je niet zo tevreden bent met de kleuren van het ontvangen vloerkleed. We doen ons best de kleuren zo goed mogelijk weer te geven in de verschillende sfeerfoto's maar ook dan heb je nog te maken met belichting en beeldscherminstellingen. We hopen dat je het vloerkleed toch een mooi plekje hebt weten te geven en dat je er nog lang plezier van zult hebben.
Liefs,
Pip
Bestelling snel geleverd
Bestelling snel geleverd. Prachtig mooi en decoratief kleed. Zijn er erg blij mee.
20 de novembro de 2025
Opinião espontânea
Außergewöhnliches Design
Außergewöhnliches, stilvolles Design. Gutes Preis- Leistungsverhältnis. Komplikationslose Aktionen
3 de dezembro de 2025
Opinião espontânea
Geen kandelaars meer kopen bij Pip
Heb witte bol kandelaars gekocht bij Pip en niet goedkoop maar nu word het wit geel en van de klantenservice krijg ik alleen nutteloze antwoorden als ik vraag hoe ik ze weer wit krijg...
1 de dezembro de 2025
Opinião espontânea
Resposta da Pip Studio
Hoi Anna,
Dank je wel voor je recensie en wat jammer dat je slecht geholpen bent door onze klantenservice. Kan het zijn dat je de antwoorden van de AI chat hebt gekregen? Onze chatbot weet veel vragen goed te beantwoorden maar zeker nog niet alle. Zou je onze klantenservice een foto van de kandelaren kunnen mailen op support@pipstudio.com? We kijken dan graag even of we een oplossing voor je hebben.
Liefs,
Pip
Cost me €52 to return poor goods
The bedding that looked nice in the online photos seemed thin and garish when I received it. I then found that returning the goods - to Netherlands, not even France - was a price I had to pay. It cost me over 52 euros out of my pocket to return it! One parcel was sent back to me with no explanation, so I had to return it again.
I had bought such beautiful quality Pip bedding some years ago, and it is still beautiful and going strong.
I will never risk buying from Pip again after this experience.
What a disappointment.
17 de outubro de 2025
Opinião espontânea
Resposta da Pip Studio
Thank you for taking the time to share your experience. We are truly sorry to hear about the disappointment with your recent order and the difficulties you encountered during the return process. This is certainly not the experience we want for our customers, and we fully understand your frustration regarding the return costs and the parcel that was sent back to you without explanation.
We appreciate that you have known our brand for many years and have enjoyed the quality of our products in the past. All the more regretful that this time we were not able to meet your expectations.
We would be happy to look into your case personally to understand what went wrong and to find a fair and satisfactory solution for you. If you could kindly contact our customer service with your order details, we will investigate the issue with priority.
Thank you again for your feedback — it helps us improve. We hope we can restore your trust in the future.
Alles top!
Schneller Versand und hochwertige Produkte. Der bestellte Teppich ist wunderschön und kann sogar gewaschen werden. Einziges Manko, er verrutscht schnell. Die Optik macht es jedoch wett ;-)
9 de novembro de 2025
Opinião espontânea
I ordered a Pip Studio 74-piece…
I ordered a Pip Studio 74-piece dinnerware set to the UK, and the packaging was extremely poor. Even though they knew it would be shipped internationally, it was not packed securely at all, and more than half of the items arrived broken. It has now been 5 days and I still haven’t heard anything from them despite emailing. I also had to pay nearly £300 in customs fees, and now I’m left with broken products. I definitely do not recommend it — the packaging was wrong, the product quality was not what I expected at all. Anyone ordering from London or other countries should think twice.
25 de novembro de 2025
Opinião espontânea
Resposta da Pip Studio
Thank you for taking the time to share your experience. We are truly sorry to hear about the poor packaging, the damaged items upon arrival, and the delay in our response. This is not the level of service we aim to provide, especially for international orders where secure packaging is essential.
Please accept our sincere apologies for the inconvenience this has caused. We kindly ask you to get in touch with our customer service once more, including your order number, so we can prioritise your case, review what went wrong, and offer an appropriate solution. We also understand your frustration regarding customs fees and the condition in which the products arrived.
Your feedback is valuable and will help us improve our packaging and service for future orders. Thank you for bringing this to our attention.
Snelle service en levering
Snelle service en levering. Bij het open maken van het pakje merkte ik dat er een stukje van een tas af was. Heb een foto doorgestuurd naar Pip Studio en kreeg zonder meer direct een nieuwe tas toegestuurd. Als dit geen goede klantenservice is! Heel blij en tevreden!
20 de novembro de 2025
Opinião espontânea
Mooie vaas!
Mooie, sierlijke en goede vaas. Dit is de tweede die we kochten. Snel en goed verpakt geleverd.
19 de novembro de 2025
Opinião espontânea
Snelle levering en super kwaliteit …
Snelle levering en super kwaliteit producten.
8 de novembro de 2025
Opinião espontânea
Kundenservice sehr schlecht
Kundenservice sehr schlecht. Keine Reaktion auf Emails, Widerruf wird ignoriert.
17 de novembro de 2025
Opinião espontânea
Resposta da Pip Studio
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Es tut uns sehr leid zu hören, dass Sie bisher keine Rückmeldung erhalten haben und Ihr Widerruf scheinbar nicht beachtet wurde.
Aktuell erreichen uns außergewöhnlich viele Anfragen, wodurch sich die Antwortzeiten leider verzögern können. Wir entschuldigen uns aufrichtig für diese Unannehmlichkeiten – das entspricht selbstverständlich nicht dem Service, den wir bieten möchten.
Bitte senden Sie uns Ihre Bestelldaten noch einmal zu, damit wir Ihren Widerruf umgehend prüfen und abschließen können.
Vielen Dank für Ihre Geduld und Ihr Verständnis. Ihre Rückmeldung hilft uns, unseren Service weiter zu verbessern.
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