Playful Promises Opiniões 

Excellent products good fit and good service useful rewards program

All my items look and feel amazing. They shipped quickly given it’s international. Absolutely would shop with them again.

Beautiful lingerie.
Very pretty styles, I buy my lingerie from Playful Promises now.
Perfect fit every time.
Very comfortable bras, easy to adjust straps.
The briefs & thongs are a delight too, so comfortable for all day wear or a sexy date night.
Love the website, easy to navigate & select my lingerie.
My next purchase is going to be one of Playful Promises Shelf/Quarter cup bra sets.

Lovely suspenders I brought from playful promises, they fit perfectly and are so comfortable and well made. I highly recommend. Arrived fast so was really happy about that. Great company to buy from. Many thanks.

28 days later & still no items but they've asked for a review. Quality of items? Don't know, I would need to receive them first. First it was 1 item out of stock but also that the courier lost the package- so which was it? Then eventually, your item is on it's way- 7 days ago so not sure where it's on it's way from?

Great products.
Had some issues with an order and the refund however all has been resolved.
I will continue to use and reccommend this company.

I recived a different item in the same colour and was gaslit in to keeping it because they could not understand it was not correct item and was told half of the money would be deducted if I returned the item. They just send what ever item they wish and you have to just put up with it.

Absolutely love the stunning Bras and Bikini top I've ordered. The material is of great quality and looks exactly as in the photos on your models. Unfortunately I have to return the items as the cup size is comparable to an asian fit, but nevertheless I will reorder the exact items in a larger cup size & hopefully it will be the perfect fit going from a C cup up to a DD

Beautiful garments, simple ordering and quick delivery - I absolutely love the items I bought, they are true to size and so flattering, and the quality is outstanding. Little details like the buttons on the French knickers make them that wee bit more special.

Ordered some lingerie on Black Friday. I was told one item was out of stock and that I’d get a refund, but they waited until the item was no longer under the Black Friday deal to tell me. I then checked the website and the item was still available. I asked if they could send me the item instead so I could avoid paying €15 shipping again, but they said they couldn’t do this.

After all this, they sent me the wrong size from what I ordered. I created a return, but after a month I still hadn’t received my refund. I ended up having to get Revolut to get my money back for me.

Very frustrating experience and poor customer service.

The items arrived in perfect condition well in time for Christmas. The quality is wonderful, truly designer quality underwear for a department store price. The fit is great. It is realistically sized, I have never had to order a size up. The products are all shown modelled by different sized people representative of different sizes and inclusive body types. A really good shopping experience

Ordered a load of items in Black Friday.

Over a week later (!!) they tell me one single item (a bra, part of a matching set) is out of stock. I ask them to send an F instead of a FF - and now they want me to pay £20 more than I paid on Black Friday since their offer has finished, and act like they're doing me a favour since they're offering a 20% discount on their much higher price.

Absolute joke.

Just placed an order and I realised the address was slightly wrong, so wanted to call but no number. Emailed within 6 minutes of ordering but says it can take up to 4 days to reply. God knows if the order will arrive. Utterly ridiculous that you can’t contact anyone direct.

Sent two orders back the same day, same parcel shop. I can see on tracking both parcels have arrived back with them 2.5 weeks ago but this has not been reflected, I reported both returns on klarna one should be full refund and the other I kept half the order however it's now got to the point where klarna want paying I emailed them 5 days ago to ask why both parcels are showing as returned to them but they haven't been logged and someone emailed back to say that they would look into it and that they would keep an eye on it but 5 days later nothing has changed, I tried logging a return manually on klarna and my half of the order outstanding to pay should be £53.60 but for some reason klarna is saying £67 🤷‍♀️
Update - sorted that one out but my other klarna that was showing £0 before is now showing £7.75, when I query this with them they said this was to reflect the original postage price plus the £4 fee they charge you to return items 'in line with their return policy' - extremely cheeky of them considering that I've had to do chasing for the returns as they didn't keep to their side of their 'returns policy' and process my returns within 10 days 🙃 but hey who cares right?! I know where not to order from in future, will stick to Bravissimo

Very happy with my purchase , lovely fit and very quick delivery

Items not delivered and communication been shocking

I’ve ordered from Playful Promises a few times now and they never disappoint. The lingerie is absolutely gorgeous – really well made, lovely quality fabrics, and fits perfectly. You can tell there’s a lot of care and thought that goes into the designs.

Delivery’s always been quick and everything arrives beautifully packaged. I had a quick question about sizing once and the customer service team were spot on – friendly, helpful and sorted it straight away.

It’s so nice to buy from a company that clearly cares about its customers. I’ve already recommended them to a few friends and will definitely be ordering again. Top marks all round!

Absolutely terrible service. I was told my items would be sent out the day of my order since I needed them by a certain time, so I bought a set under the assumption it would arrive by when I needed it. 4 days later with no update, I'm told one of my items isn't in stock. Too late to buy anything else and too late to even have the last of my items arrive in time. I've never experienced such horrible customer service, my emails weren't even answered, I was just sent generic emails with no response to my actual questions. They do not care at all about their customers and do not follow through with what they say. I would not have cared if they said it was too late to place my order (hence why I asked first!!) but the fact they assured me it would arrive in time and then proceeded to completely fail on that with no actual care for the fact they messed up and made it that I no longer have what I needed is just appalling. I could've bought something else where at a shop that would've actually prioritised my order like promised, or at the bare minimum responded to my actual emails, but now it's too late. So incredibly unhappy.

Item arrived in a disgusting condition with so many marks and chrome deteriorating. It’s been over 14 days since I returned the item and they still wouldn’t issue a refund. I’m legally entitled to a fill refund as the item was damaged. Worst customer service ever.

on attendait la culotte Ramona dans une autre coloris, eh bien le rose fluo est au rendez-vous, superbe
en espérant que Play Full continue dans d'autres coloris, peut-être le bleu ciel
Bravo a vous