Police Mutual Opiniões 

I dealt with Rebecca White regarding a change of policy as i had changed my vehicle.Rebecca was helpul ,efficient and proffesional throughout and got back to me as she said she would and fortunately for me got me a better deal on my car insurance.

The website itself and applying for a quote was straightforward. My quote was unmatched by any other provider I have reached out to and that was including extras which I couldn’t believe. Very grateful and happy customer.

Refreshingly amazing customer service for car insurance.

Talking to Beth the representative for car insurance.

She was delightful. Friendly and helpful.

Fantastic customer service! Phone today to discuss my car insurance renewal and Elaine couldn’t have been more friendly and helpful. Would absolutely recommend Police Mutual to others. Keep up the good work l!!

I was immensely impressed with the lady who dealt with my call, her name is Elaine Cockram. At a time when customer service generally is often of a poor standard, Elaine was absolutely brilliant. She is helpful, friendly and has an excellent knowledge of her subject. I have had the good fortune to have dealt with Elaine before over the years and I wish to express my genuine thanks to her for being so helpful. Her manner and the service she gives is outstanding. Thank you Elaine. Kind regards, Peter Smith.

Speaking to Rebecca White at Police Mutual. Sad I couldn’t stay with you but my policy has just got too expensive. I’ve been a customer for many years, and find it good to speak to someone when it comes to renewal. Hopefully I’ll come back in the future. Thank you.

Firstly cannot fault the comprehensive policy nor the price and secondly how professional the staff were - both Sue and Tanya - extremely helpful courteous considerate talking me through my concerns. it may be a slightly higher price policy but the customer service I received resulting in my peace of mind is well worth it. Thank You.

A very helpfull and relaxed conversation when setting up the insurance and also also getting another quote for another vehicle competitive pricing as well been with them for many years and always had the same experience. Very pleasant and chatty staff all calls are UK Based (Elaine was my point of contact on the day ⭐️⭐️⭐️⭐️⭐️

Susan Stott was amazing! She helped me out so much with my car insurance.

Made the whole process very easy.
Very professional and was able to answer any questions had.

Unfortunately I had to cancel my insurance for two cars after many years with Police Mutual but another well known company offered equal benefits at a significant lower cost. Sue Stott handled the cancellation with excellent consideration and because of her I am retaining my home insurance, again because of her I will return next year for a quote. Don't lose her professionalism.

I had to update email details to motor & house insurance. One quick phone call sorted it, with the professional security questions you would expect. I have used Police Mutual for nearly 40 years and the service from the staff is always excellent. If only all companies had staff as professional and human. Thank you

Easy to do, easy to understand, happy with the price. The like for like policy saved us £450 for a years house and contents insurance. All done on line.

Thank you very easy transaction

Rebecca provided an excellent level of Service and was a genuine pleasure to speak with.
Rebecca resolved and dealt with my query quickly and effectively.
Thank You.

I would like to say a a massive THANK YOU to one of the staff who patiently assisted me in sorting my insurances. Her name is Susan STOTT. Her proffesionalism and knowledge about my naivety in terms of sorting my insurance was excellent. She has explain everything to me without using jargon words. My husband was always the one sorting my insurance but since his Dementia, I for one have to sort everything. Sue is well versed and even reduces my monthly contributions. She has saved me a lot of money. I cannot thank her enough for making everything smooth sailing. Thank you very much Sue… you are amazing xx

I spoke with Sue this morning to make a change to my policy.
Sue was extremely helpful and highly professional in handling an amendment to my current policy.
I highly recommend Police Mutual customer service is excellent and reassuring.

What a wonderful young lady I spoke to who dealt with my query easily and proficiently. She is a real credit to the company.