Police Mutual Opiniões 

Good price thanks

Discussed with Keith the renewal quote provided by the company. He thoroughly explained the breakdown of the insurance cover and researched any area whereby savings could be made. Keith was very patient and professional, and provided a new renewal quote which was beneficial to us.

It took 25 minutes to speak with someone. I spoke with Keith he was very helpful and even though I could not complete my inquiry at the time phoned me back was very helpful and answered all my questions he is a credit to your orgatmany thanks

Wow following an email about car insurance thought I would try them again .
Had quotes years previously but didn't take due to the cost being disproportionately high.
Boy they haven't changed - my clean licence of 20+ years and no claims wanted £949 !!???
Thought my renewal was high +£20 up from last year at £298 .... wow don't trust them to have members interests at heart .
Come on can do better

I called to make some amendments to my car insurance policy renewal and ask some questions. I spoke with Rebecca White who was friendly, really helpful and efficient. I found the process to be easy and hassle free. I've been with police mutual for a couple of years now, and I'm more than happy with the product and customer service.

Keith knew what to do immediately, dealt with it swiftly and efficiently and spotted a second cover that would also need to be amended before I asked for it

Have had the genuine pleasure of speaking to police mutual customer services twice over the last few years as power of attorney for my parents. 1st to cash in their savings , 2 nd to adjust house insurance. Each time the advisor was so helpful and would contact me themselves until the matter was resolved. Saving the stress of ringing again and having to explain all over again.

The Agent was polite and helpful which allowed me to be confident I could make the right decisions.

Kieth at Police Mutual demonstrated the excellent customer service that this company provides. He went well beyond what I would have expected to provide me with an excellent deal on my motor insurance. I highly recommend Police Mutual for quality and value when insuring your vehicle

I recently had to claim against my healthcare policy. I have to say from the first contact it lived up to all I had been promised. I had to go through the 24hr GP service as my own GP omitted to write in the referral letter exactly which department I needed. I Got a call back the following day and was able to progress seeing consultant of my choice. from first consultation, MRI scan and follow up consultation in total timescale was 3.5weeks (not the 18months to 2 years that I had been advised on the NHS. The gave me reassurance and piece of mind re my ongoing health condition.

I updated against the claim after every appointment to clarify that it would all be covered IT WAS!

I have regular Contact with Kenny and Alex from Police Mutual who are the engagement team in Scotland who actually reminded me "why not go through the scheme and get seen in a more timeous fashion".

Thank you to both of your staff members as I'm now a few months down the line and have a proper Diagnosis and treatment plan.

Rang me back really quickly and sorted my quote out very efficiently. Excellent service

Keith was very helpful and informative. Nice to speak to someone who is cheerful

My quote was similar to others that I have received but the charges were clearly identified.
It was quite easy to set up and I received my documents very quickly.
I called to check one thing and was given clear advice.

Always very helpful & very friendly staff

Thank you for being able to ring and talk to a person. Susan Canavan could not have been more helpful. It was a pleasure talking with her as she was so knowledgeable and understood my needs. Nothing was too much trouble and helped me to sort out proof no claims bonus. I congratulate Susan for the way she dealt with me. I am brain damaged following a stroke but she never rushed me or confused me. The insurance was at a competitive price. If Susan is representative of Police Mutual I would like to thank the company.
Top class service which is very unusual these days.

Excellent company.

I contacted Police Mutual re updating vehicle details due to getting another vehicle. I spoke with Keith who was very helpful and informative and the transition went smoothly, he answered every question I needed to know about.

I have been with Police Mutual for some years now and I am very happy with them

Very easy to deal with

Sue Stott is very professional, patient and extremely efficient in renewals. I renewed car and recovery with her today and this was done in a timely manner.
Communication is very clear and a pleasure speaking with her.
Renewal premiums very competitive!