Poole Alcock Solicitors Opiniões 

Very professional, honest, clear advise and lovely to speak too.

Amazing fast and really effective

Tim was very helpful and answered all my questions plus provided me with some useful information I didn't know.

Tim gave me concise advice but with a very human feeling, and by that I mean that he went beyond what I hoped for but rather than being cold, it all felt almost empathetic. I finished the call with the most positive feelings I've had in years. Thank you so much Tim.

Tim was extremely helpful and have me some great frre advice regarding my situation. If I end up needing a solicitor for my situation I will definitely be using them.

Just had a consultation with Tim who was very informative, friendly and made a great effort to understand my situation. Couldn’t recommend more :)

My consultation with Tim Edgeley regarding completion of my divorce and financial remedy was clear, precise and professional. My options were outlined enabling me to have clarity on how to conclude my marriage with the minimum fuss and expense. For the first time in over 4 years, I can now clearly see the finishing line.

I had a phone consultation with Tim to get some initial advice regarding separation and housing. He was down-to-earth, supportive, and sensitive throughout the conversation. He answered all of my questions clearly, and I particularly appreciated that there was absolutely no pressure at any point.

I can’t recommend Tim highly enough. Going through a divorce can feel overwhelming, but his advice on how to get started and what to expect in terms of costs was really helpful.

He broke everything down in a clear, straightforward way, which made the process feel much more manageable. I really appreciated how transparent he was about fees from the outset—it gave me confidence and helped me plan properly.

Tim was professional, approachable, and genuinely supportive. If you’re looking for a family lawyer who gives honest, practical guidance and takes the time to explain things clearly, I wouldn’t hesitate to recommend him.

Tim was absolutely fantastic to talk to. Super efficient and helpful. Really appreciate him giving his time up

Slow, useless, and unhelpful.

This company has been slow, useless, and unhelpful - I would never recommend it to anyone and don’t understand why Aldemore chose this … it is simply disgraceful. I am a property investor and have been dealing with mortgages and remortgaging on a yearly basis and never have I encountered numerous interruptions as I have with this company. My case is complex and was assigned to an intern in July and I’m still waiting for a resolution nine months later. My mortgage offer has been extended twice and I am still waiting ….. The customer service has been equally unhelpful. Every time I call or ask questions, I’m told they’ll get back to me tomorrow, but that’s been nine months now. It’s clear that having a good solicitor is crucial when dealing with these matters. I will never ever use this company again and would not recommend it to anyone. I would not like anyone to have an experience such as mine.

Very professional team that has guided me through the legal process and helped me throughout every stage as well as giving me good advice at all stages. I could have not achieved the outcome without their excellent service and my family may finally get some peace with the order that has now been put in place. Thank you to everyone who was working on my case.

Really helpful first initial phone call, I felt like Tim really listened and understood my situation and I came away feeling so much better after speaking to him.

i spoke to tim edgeley today for a consultation advise me in professional manner very helpful can’t fault anything my issues were resolved brilliant service highly recommend

Poole Alcock helped us sell my nans home under probate after her passing last year. We were assigned to Kate H's team and Maisy was especially helpful, absolute 5*. Maybe we were lucky with the team we were assigned to as we didn't experience what others are talking about.

Price was also very reasonable for their services. I have paid more and received less elsewhere for sure!

We had a bit of a slow start and some issues with getting ID for all of the executors but they helped us find a work around, once we were through that they were patient for our responses and Maisy worked especially hard to keep us on track. There were unforeseen issues with the house and we were given very supportive and professional advice by the team.

I have dealt with 4 different companies of solicitors, and I'd thought all were much of a muchness and never wanted to use them again, however this isn't the case with Poole Alcock, I would be keen to use them in the future for any house sales/purchases. Especially if we can be assigned to Kate/Maisy.

Used for buying, not a single time did they try and contact me with an update, they would leave my emails for two weeks without a response. And my calls for weeks, probably only communicated with me about three times during the process. Not only this but they dragged everything out as long as possible with a no chain purchase. Avoid Avoid Avoid.

I had a fantastic experience with this firm when dealing with an employment extension matter. Kellie was extremely helpful and responsive, making the whole process smooth from the outset, and Jamie handled my case with great professionalism and efficiency. Everything was completed in less than 24 hours, which exceeded my expectations. The service felt effortless on my part, and I was kept informed throughout. I’m very grateful for their prompt support and wouldn’t hesitate to recommend them to anyone needing reliable and efficient legal assistance

Irini set out the terms in a clear and concise manner and was able to guide me through the process. Thank you

We were allocated to a team based in Alsager. Communication was very poor with our conveyancing team (Chloe Heath) throughout the house-buying process, to the extent that as first-time buyers we felt left in the dark at times. We felt that had to remind the team for documents and updates to be given on occasions. An element of the house purchase was missed, which meant that the land registry application was significantly delayed. The team tried to charge us for this despite it being around 18 months after the completion of the purchase. After complaining, the firm agreed to pay this cost. Once this land registry issue was resolved, it took around five weeks for us to be informed that this had happened, and this was only after I chased the firm for information. This has affected the subsequent remortgaging process. Overall, it made our house purchasing experience more stressful, contrary to us feeling supported by our team. Two stars feels generous, and has only been given because the complaints process was helpful. Based on our experience we would certainly advise avoiding this company.

Really helpful and made the whole experience so much easier!