Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Printer base has been a refreshing antidote to most internet purchases, Always quick to respond, always a person at the other end totally reliable (thanks Luis !) The Cannon Maxify GX1050 that I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic customer service again! I placed an order for ink cartridges on 28 April. I received a courtesy call the following morning from Luis Filipe, an account manager. Luis confirmed receipt of my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy with both printer (Canon PIXMA G3590) and service. Follow-up call after placing online order to make sure printer really did meet my needs and arranging discount on inks as I decided to buy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Many thanks to Printerbase. They called me shortly after the order to check the printer had everything I needed, straightaway pointed out that the one I ordered didn't have duplex scanning, and I was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de impressoras e scanners
  2. Loja de Informática
  3. Loja de dispositivos electrónicos
  4. Loja de materiais para escritório
  5. Papelaria
  6. Fornecedor de toners

Escrito pela empresa

We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson. We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service, great price and a next day delivery. What else is there to say except keep up the good work.

17 de março de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Jack,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Great service

Great service. I live local to their premises and was able to collect my Canon printer within the next half hour. Always helpful and good prices.

5 de março de 2026
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Resposta da Printerbase

Hi Stephen,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Great service and great prices

Great service and great prices. Customer service was fantastic.
Only thing I didn't like is being phoned up after I had left the printer in the basket while I was still making the decision.

9 de março de 2026
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Resposta da Printerbase

Hi Chris,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Excellent customer service & price

Excellent customer service and the price of a new printer including original ink cartridges was less than buying a set of original cartridges.

7 de março de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Naseem,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Very prompt delivery - great price

Distraught by the behaviour of my Hewlett Packard printer which had ceased operation - despite me only ever using genuine HP Products with it, I urgently needed a replacement. I bought a Epson WorkForce WF-7830DTWF A3 Colour Multifunction Inkjet Printer from PB. My HP had never dealt with A3, the Epson WF was almost the only printer that seemed capable of scanning - as well as printing - A3. I ordered it on 19 January 2026 - it arrived safely the next day. I've waited until now before reviewing because I wanted to see how it behaved. It's been immaculate. I had to scan nearly 3kg of paperwork yesterday - for work - so I could burn it and get it out of my front room! That was done effortlessly both single and double sided - much of it having been stapled and roughed up a bit. Fingers crossed I never have to deal with Hewlett Packard again - except perhaps to receive compensation for the hours and £100s wasted on their products - which do not work.

19 de janeiro de 2026
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Resposta da Printerbase

Hi Teresa,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Outstanding service.

Outstanding service.
I purchased 2 printers from Printerbase some 2 weeks apart.
Next day delivery arrived on time in both cases.
The customer care especially from Caroline was simply brilliant. Caroline even contacted me to advise me that I could claim cash back on both machines, something I had not been aware of!
All this on top of the best price I could find.

24 de março de 2026
Opinião espontânea
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Resposta da Printerbase

Hi Keith,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. I have passed your feedback on to Caroline and her manager.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 1 em 5 estrelas

Very disappointed with this purchase

Very disappointed with this purchase. I paid over £700 for the printer, and the quality is extremely poor. When I requested a return, it was not accepted, which made the experience even worse. Customer support was unhelpful, and overall the service has been frustrating. I do not recommend this company. I also submitted a review on their website, but it requires approval before being published.

21 de março de 2026
Opinião espontânea
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Resposta da Printerbase

Hi Lilia,

Thank you for taking the time to leave a review of Printerbase.
We have looked into the matter and can confirm that the order in question relates to a printer purchased in September 2023. Shortly after this purchase, you contacted our customer service team to enquire about returning the printer; however, we did not receive any follow up from you at that time.

In September 2025, you also spoke with a member of our sales team regarding ink for this printer, during which time it was confirmed that the printer was functioning as expected.

If your review relates to a different printer or another company, we would be happy to help clarify this. Please contact our customer service team, and we will do our best to resolve any misunderstanding.

Kind regards,
The Printerbase Team

Classificada 5 em 5 estrelas

A pleasant shopping experience

Did price comparisons on usual web sites. Found Printerbase to have a good offer and are UK based. Needed to clarify one aspect of the printer so phoned. Call answered quickly and the lady I spoke to was friendly and knowledgable. So ordered the printer which came the next day - very impressed. Printerbase have followed up to check all is OK.
I'm happy with the product so far.

5 de março de 2026
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Resposta da Printerbase

Hi MrT

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Very helpful with sorting out a scanner…

Very helpful with sorting out a scanner product issue, very happy with their service.

16 de março de 2026
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Resposta da Printerbase

Hi Dave,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Human help, free delivery and a cashback bonus

My old Canon Pixma gave up the ghost so I looked online for a replacement. Amazon could not deliver the replacement model for about two weeks and Curry's did not have it in stock. I found Printerbase online, gave them a call and was surprised to speak to a helpful human being instead of a bot. He said the model was in stock and could be delivered free of charge the next day – and that there would be a £60 cash back from Canon. The new printer duly arrived, it works like a dream and the Canon cash back is now in my account. What a great firm this is! I shall use them in future.

13 de março de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Robert,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Made the order today and have already…

Made the order today and have already had a courtesy call from Steve Killick (not sure of his role at the company or the spelling of his name) but clearly has a great belief in client care and ensuring the most effective solutions for customers.
Order set to be delivered within 24 hours and cannot fault the process.
Mike - Every Body Perfect Limited

16 de março de 2026
Opinião espontânea
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Resposta da Printerbase

Hi Michael,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

I have passed your feedback on to Steve and his manager. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. Particularly liked the phone call to discuss the order, the product and delivery.

27 de fevereiro de 2026
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Resposta da Printerbase

Hi Colin,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Cannon TS8750 Printer

Purchased a Cannon TS8750 to replace a 17 year old cannon that had given first class service. Service from Printerbase was first class, with some good advice on the phone when required.
Well priced, cheaper than Amazon.
Would definitely use them again.

28 de fevereiro de 2026
Opinião espontânea
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Resposta da Printerbase

Hi Mrs Anne Crake

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

MFC-L8390CDW

Very helpful pre and post sales support, great variety of choice in stock. Prompt delivery and competitive pricing for my Brother MFC-L8390. Highly recommended.

27 de fevereiro de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Philip,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Very quick delivery and a great prices…

Very quick delivery and a great prices for a printer that I was researching. Excellent communication about pre-delivery and post-delivery about warranties. Would recommend.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Carl,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

I was looking for a new printer and…

I was looking for a new printer and came across 'Printerbase' whilst doing some research. I decided on the printer i required then placed an order online. Within 10mins of placing the order i received a phone call from them to gain my thoughts on my choice and to offer some good advice regarding my requirements. the order was dispatched that afternoon and arrived the next day.
Brilliant service, would highly recommend these guys.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Andrew,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Efficient Service

Ordered a replacement Epson Printer from this company. Efficient service, easy to order and a keen price. Courtesy call from the Company prior to dispatch to check that the order etc was correct. Speedy delivery and follow up letter. All you need. 5*

12 de fevereiro de 2026
Opinião espontânea
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Resposta da Printerbase

Hi Howard,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Went out of their way to save me money

I needed a decent printer in 48 hours or less. After buying one from Printerbase, I received a brief phone call from Charlie.

He asked what I was trying to print, and then he actually recommended a cheaper printer which he knew would still do the job. The recommended printer still arrived within 24 hours of my first order, did the job perfectly, and they put £200 back in my pocket.

Could not complain, even if I tried. Great service.

9 de fevereiro de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Jimmy,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

I have passed your feedback on to Charlie and his manager. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

Really impressed with Printerbase

Really impressed with Printerbase. I spoke to Caroline in Customer Service and she quickly sourced exactly what I needed — a Xerox B315 plus an extra toner — at a great price. Brilliant service, genuinely helpful, and refreshingly smooth from start to finish. I’ll definitely be shopping with you again (and my printer will be the happiest one on the street).

3 de março de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Mrs H Dhariwal,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service.

I have passed your feedback on to Caroline and her manager. We look forward to helping you out again in the future.

Thanks
The Printerbase Team

Classificada 5 em 5 estrelas

I’ve honestly had great experiences…

I’ve honestly had great experiences every time I’ve ordered from Printerbase. This time I started a chat on the website and Charlie from customer service offered to give me a call, which just made everything so much easier. Really appreciated him going the extra mile like that. Brilliant service as always — definitely recommend.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Printerbase

Resposta da Printerbase

Hi Khaled,

Thank you for taking the time to review Printerbase. We’re delighted to hear you’re pleased with our service. I have passed your feedback on to Charles and his manager.

We look forward to helping you out again in the future.

Thanks
The Printerbase Team

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Leia mais sobre como processamos as opiniões na Trustpilot.

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