Great personal service by staff at the store! Not so on line purchasing of knives which since the new rule I have not been able to use as your software kept telling me "Oops" after taking my phot... Ver mais
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Localização
Alterar localização25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED Chatham, GB
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We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the s... Ver mais
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Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we... Ver mais
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Outstanding Customer Service provided, along with brilliant advice. Extremely knowledgeable staff are on hand to deal with any questions you may have. We are having a new kitchen fitted with a beautif... Ver mais
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Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
25 Dockside Outlet Centre, Maritime Way, Chatham Maritime, ME4 3ED, Chatham, Reino Unido
4,9
Excelente
444 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Friendly and knowledgeable staff
Friendly and knowledgeable staff. They went the extra mile to help me out. Well done!
14 de agosto de 2026
Resposta da ProCook - Chatham
We're so glad you found our staff friendly and knowledgeable! It's wonderful to hear they went the extra mile to help you out. Thank you for your kind words.
Helpful friendly staff
Helpful friendly staff.
Good value good quality saucepans.
11 de agosto de 2026
Resposta da ProCook - Chatham
We're so glad you found our staff helpful and friendly, and that you're pleased with the value and quality of your new saucepans! Thank you for your kind words.
Been looking for a looking for a knife set, look no furthernew knife set and…
Been looking for a new knife set and finally settled for the 8 piece set with the lay flat block holder, important for me as it can sit in a drawer out of sight but readily available,. A well made we’ll weighted set of knives that look and feel good, good weight which I’m looking forward to using.
9 de agosto de 2026
Resposta da ProCook - Chatham
We're so glad you found the perfect 8-piece knife set with the convenient lay-flat block! We appreciate your positive feedback on the quality and feel of the knives. We hope you enjoy using them!
Fantastic service!!
We went into the Chatham outlet store, after sorting my kids school uniform and to be honest, I wasn't expecting such a high quality store. The products are fantastic quality and the service was the same. Lesley really looked after us, such brilliant service from her. We will be back, 100%. If only Chatham Outlet opened more better quality stores selling quality products.
8 de agosto de 2026
Resposta da ProCook - Chatham
We're so happy to hear you had such a wonderful experience at our Chatham outlet store! It's fantastic that you found our products to be of high quality and that our team provided brilliant service. We truly appreciate your kind words and look forward to welcoming you back again soon.
Great place for Quality kitchen needs
Great place for Quality kitchen needs. Whether that be an expensive item or one of a less expensive kind. The 3 for £10 range is very good quality.
7 de agosto de 2026
Resposta da ProCook - Chatham
We're so happy to hear you found our kitchen essentials to be of great quality, regardless of the price point. We truly appreciate your positive feedback on our range!
I could clearly find what I was looking…
I could clearly find what I was looking for. Staff very friendly and helpful.
31 de julho de 2026
The young man in the shop was very…
The young man in the shop was very helpful and was honest about the products and demonstrated the knives and let me have a go at using them and told me about taking care of them. Will go back for the sharpener.
27 de julho de 2026
Visited Chatham dockside out let pro…
Visited Chatham dockside out let pro cook store today and was served by Lesley ,have to say she was absolutely lovely ,she was very helpful,didn't rush me as I looked at fish filleting knives ,I ended up with two filleting knives a steel and a knife sheath ,really pleased with my purchase and can't thank Lesley enough for her excellent customer service
30 de julho de 2026
Opinião espontânea
V friendly staff
The member of staff (apologies I think she was Lesley) was really helpful and friendly
24 de julho de 2026
The staff were excellent especially…
The staff were excellent especially Angela at the dockside branch, she helped me decide on the right knives and sold me the right frying pans which was perfect for what we needed and will go back for more. 10/10
19 de julho de 2026
The staff very helpful and efficient.
14 de julho de 2026
Staff were amazing
Staff were very helpful and cheerful making it easy for me ask for help, shops clean and most things are easy to find. Only downside what i needed was way out of my budget.
15 de julho de 2026
Helpful staff
11 de julho de 2026
Everything from friendly staff to…
Everything from friendly staff to amazing products
9 de julho de 2026
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