From the very first communication with Rangecookers they could not have been more helpful and professional. I contacted them asking many questions about the cooker I intended to buy and NOTHING was... Ver mais
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Leia as opiniões dos outros
Rangecookers were great and offered an excellent service from the get go. Great advice on the range of products, easily one of the most competitive in price. Swift process and delivery. Only caveat wa... Ver mais
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I bought an Aga Masterchef and Cooker hood from Rangecookers. Their no pressure and advice led service gave me a great deal of confidence and their communication and ongoing help has made the purchas... Ver mais
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Only fault have with my cooker is lighing of any of it you have to hold down ignition for least 30 seconds had engineer out to it from range master for him yo tell.me dont no how light oven 18month... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rangecookers.co.uk - great prices, expert advice and FREE delivery on range cookers from manufacturers such as Rangemaster, Bertazzoni, Ilve, Lacanche and Falcon among other. Online since 1999, our team offer the expert and impartial advice to help you get the range cooker that is right for your kitchen.
Informações de contacto
1 Colchester House, CH1 3AP, Chester, Reino Unido
- 01244 402 975
- enquiries@rangecookers.co.uk
- www.rangecookers.co.uk
4,3
Excelente
988 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to place an order
Easy to place an order, but since then no contact regarding delivery.
17 de outubro de 2023
Resposta da Rangecookers.co.uk
Hello there,
Thank you very much for your review, we really appreciate your feedback.
I'm sorry you didn't receive any contact regarding delivery - the team will normally email you with details of how to book a date in.
I will chase them up now & ask them to resend these details to you.
If there is anything further we can do for you at all, please don't hesitate to contact us on enquiries@rangecookers.co.uk
Best regards,
Anna
5 stars to Mike!
The guy (Mike) I spoke to was so helpful. I knew exactly what I wanted but was struggling to find availability in my area. Telephoned Rangecookers & within minutes he’d checked stock & ordered one for me! Happily gave me his name without me even asking in case of any issues & I needed to get in touch. Would 100% recommend 😊
22 de setembro de 2023
Resposta da Rangecookers.co.uk
Thank you very much for your 5 star review, that's all really great to hear!
If you ever need our help in the future, feel free to reach out to us at enquiries@rangecookers.co.uk
Best regards,
Anna
Resposta da Rangecookers.co.uk
Hello there,
Thank you very much for your 5 star review, we really appreciate it.
Best regards,
Anna
Product was easy to order and ideally…
Product was easy to order and ideally suited for its purpose.
20 de setembro de 2023
Resposta da Rangecookers.co.uk
Thank you very much for your five star review! We're really pleased you have been so happy with our services.
Should you ever need us for anything further, please don't hesitate to contact us directly on enquiries@rangecookers.co.uk
Best regards,
Anna
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for taking the time to leave us a 5 star review, we’re really glad you have been so happy with our services.
Best regards,
Anna
Lovely Company
Really helpful company. The service was excellent, kind, helpful and polite
4 de setembro de 2023
Resposta da Rangecookers.co.uk
Hello there,
Thank you very much for taking the time to leave us such a positive review, we’re pleased you have been so happy with our services.
Best regards,
Anna
Great company and great warranty service
We purchased a cooker online a couple of years ago and was really happy with it until the timer and the oven broke suddenly. We were still just within warranty (didn’t register but they still honoured it) and the company sent two engineers to fix the oven promptly. It was great to see that Anna who dealt with our purchase was still around and she helped us out in arranging the repairs. Would definitely recommend - piece of mind
14 de setembro de 2023
Opinião espontânea
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, it's great to hear you would recommend us & you have been so happy with our service.
As always, if you need our help with anything further, please do let me know.
Best regards,
Anna
Straight forward ordering service and…
Straight forward ordering service and best price for my new Rangemaster range. Communication so far has been good. We’ll see if the range is delivered as expected the week of 25/9.
21 de agosto de 2023
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, that's all really great to hear.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we really appreciate it.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Excellent delivery from the lads
Excellent delivery from the lads .
So easy no messing about
11 de agosto de 2023
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we really appreciate it. We will be sure to pass on your praise of the delivery team, too.
If you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Ordered online took about 2 mins
Ordered online took about 2 mins. Got a call about 1 hr later to arrange delivery. No fuss ordering.
21 de agosto de 2023
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we really appreciate it.
Please do let us know if there is ever anything you need our help with in the future. We can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Kept well informed time,delivery
Kept well informed time,delivery, very quick no problems thank you.
27 de julho de 2023
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we're really pleased you have been so happy with everything.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
A genuine pleasure to deal with
We purchased our Nexus SE 110 induction in spring 2021. Our unit developed an electrical fault just over 2 years later (inevitably outside of warranty) and the support and attention we received from the supplier was outstanding (we could not say the same about the manufacturer!) Highly recommended as a supplier and a genuine pleasure to deal with.
10 de agosto de 2023
Opinião espontânea
Resposta da Rangecookers.co.uk
Hello there,
Thank you very much for your wonderful review, we’re glad you have been so happy with our services.
Should you ever need us for anything in the future, we would be glad to help in any way we can.
Best regards,
Anna
Very impressed with the customer…
Very impressed with the customer service. Sam and other Sales person I have spoken to have been very knowledgeable about the product. Sam was so reassuring regarding delivery and installation query I had. Looking forward to the delivery due in a couple of days Thank you.
29 de julho de 2023
Resposta da Rangecookers.co.uk
Hello there,
Thank you very much for your 5 star review & for your kind words about our colleague, Sam. We are extremely pleased you have been so impressed by her service.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk or on 01244 402 975.
Best regards,
Anna
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for taking the time to leave us a review.
I’m very sorry you were unhappy with the item which arrived out with you, but we are pleased that this has now been resolved.
As always, if you need our help with anything further, please do let us know.
Best regards,
Anna
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, it really means a lot to us.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
From ordering to delivery
From ordering to delivery, the experience was very good.
Order delivered quicker than anticipated and service was very good
26 de junho de 2023
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your 5 star review, we’re so glad you've been happy with our services.
Should you ever need us for anything in the future, we can always be reached at enquiries@rangecookers.co.uk
Best regards,
Anna
Poor service
Hello
First of all our delivery driver was very rude. He dropped the range cooker on our drive and did not allow us to unpack and inspect it but still insisted on us signing for it. This is not what I was told in the email that I received. So consequently, I had to employ someone to help me move the cooker from the drive into the property, it’s a good job that it was not raining that day.
6 de julho de 2023
Opinião espontânea
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for taking the time to leave us a review.
I’m so sorry you experienced this - may I ask which brand of range cooker you had ordered? Most of the brands we sell offer a 2 man delivery as standard, but New World & Creda only offer a 1 man, kerbside delivery. If it was any other brand, this certainly should not have happened & we can gladly follow up with the relevant delivery team, to ensure this never happens again.
If it was either a New World or Creda range cooker you had ordered, we do try to make it as clear as possible, about their delivery service, on our site (under Delivery Information, next to each of their individual products) - I'm really sorry if this wasn't clear when you were placing your order. We always try to be as transparent as possible with our customers, as we would never want to mislead anyone.
I'm very sorry that you weren't happy with your delivery - should you need our help with anything further at all, please do let us know. We can always be reached on enquiries@rangecookers.co.uk
Best regards,
Anna
I am still waiting and no one can tell…
I am still waiting and no one can tell me where my cooker is or when I will get it. I was told two dates and booked both off work and it never turned up. I have had no cooler since last words I had it disconnected ready for collection. I keep being told it’s with a third party and nothing can be done. I am so upset
16 de junho de 2023
Resposta da Rangecookers.co.uk
Good morning Karen,
Thank you for your review, I am so sorry to hear of what has happened.
Would you be able to provide me with either your order number (beginning BB0 ...) or your postcode, please, so I can get to the bottom of this for you?
If you would prefer to send me either of these details via email, I can be reached on enquiries@rangecookers.co.uk
Best regards,
Anna
I ordered a range cooker for our local…
I ordered a range cooker for our local scout group and was very happy with the level of service, customer support and attention to detail. The cooker was quickly ordered and delivery scheduled
26 de junho de 2023
Resposta da Rangecookers.co.uk
Good morning,
Thank you very much for your five star review, that is great to hear!
Should you ever need help in the future, please don't hesitate to contact us at enquiries@rangecookers.co.uk
Best regards,
Anna
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