Refurb Phone Opiniões 

1404
•
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Enorm goed en duidelijk klantcontact gedurende de hele looptijd. Twee keer kwam mijn gereserveerde product niet door de laatste kwaliteitstesten, maar telkens was er goed contact hierover. Uiteindel... Ver mais

Classificada 5 em 5 estrelas

Snelle levering, bij vragen snel en vriendelijk geholpen; uiteindelijk product retour gestuurd omdat ik toch naar iets anders op zoek was. Retoure verliep zonder problemen en binnen no time aankoop be... Ver mais

Classificada 2 em 5 estrelas

Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantense... Ver mais

Classificada 4 em 5 estrelas

phone came and was delivered quickly and was really happy all round would use again in the future and recommend to friends

Informações sobre a empresa

  1. Loja de telemóveis

Escrito pela empresa

Since our establishment in 2010, we have successfully sold over 1 million devices. Our dedication extends beyond mere cost savings; we are equally committed to environmental preservation. Building on our accomplishments, we have expanded our operations to encompass 10 European countries, broadening our reach across the continent. We take great pride in our achievements, and we would like to extend a heartfelt THANK YOU to you and our exceptional colleagues throughout Europe for your unwavering support.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(1404)

17 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Oplichters !!

Oplichters !!! Scammers!!
Order #3039
I bought a smartphone by this website .it was not working properly. I tried to contact they by email and telephone but no answer.

Be careful people here.

22 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Vreselijk bedrijf!

Vreselijk bedrijf!! Nooit wat bestellen. Paar maanden geleden een horloge besteld, opgestuurd omdat deze het niet meer deed en nu zeggen ze dat ik deze nooit bij hun besteld heb, het serienummer komt niet overeen! Oplichterij! Niet bestellen dus!

19 de agosto de 2024
Classificada 1 em 5 estrelas

Out of stock item and delayed refund

Ordered a phone 12 days ago. Did not get sent, was told there were supply issues and would be sent within a week. 12 days later and it has not been sent and I have asked for a refund twice and had no response.

As these are refurbished phones you are not going to be getting guranteed new stock. Therefore, I assume my phone was out of stock when ordered. The company should have apologised and refunded immediatly as I am now waiting to be able to order a new phone.

3 de novembro de 2024
Classificada 1 em 5 estrelas

Niet eens een ster waardig.

Niet eens een ster waardig.

Eindeloos bellen en e-mailen, nog steeds niet mijn bestelling. Vorige week eindelijk een e-mail met dat mijn bestelling vrijdag geleverd wordt, t is nu een week later en nog steeds niks en geen e-mail meer
Ze beloven je van alles maar antwoorden niet op je e-mail. Bellen lukt nu niet meer want volgens mij ben ik geblokkeerd.
Ik weet wel wat ik ga doe en adviseer iedereen te doen die hier besteld heeft en niks ontvangen heeft, dat is om aangifte te doen.
Zijn echt vieze oplichters!!!

21 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Stelletje oplichters

Stelletje oplichters, voor onze zoon Galaxy Xcover besteld betaald met zijn eigen gespaarde geld. We kregen eerst verkeerde tracking code, mail gestuurd, ineens een vaag verhaal dat ze het magazijn aan het verhuizen waren, en we voor hetzelfde geld een andere Xcover konden krijgen. Gezegd dat we het een vreemd verhaal vonden, maar toch graag de andere Xcover wilden. Nieuwe tracking code, welke wel klopte, alleen kwam het pakket uit Portugal, en gewicht bij aanmelding bij Dpd was maar 100 gram (de Xcover van mijn man weegt sowieso meer dan 200 gram). Vandaag werd eindelijk pakket geleverd, bleek een leeg doosje in te zitten. Gelijk gebeld, maar telefonisch op meerdere nrs. niet bereikbaar. Mijn zoon was natuurlijk erg teleurgesteld. Een mail gestuurd, nu willen ze het doen lijken of er bij Dpd iets is misgegaan, en dat de telefoon er onderweg stiekum is uitgehaald. Dikke onzin allemaal, en zo ontzettend gemeen om dit een kind van 13 jaar aan te doen, walgelijk!

11 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ik heb op 31-10-2024 een Apple Watch…

Ik heb op 31-10-2024 een Apple Watch Series 7 met ordernummer 8866 geplaatst. Heb contact opgenomen wanneer die binnen was, hier vrij vlot antwoord op gekregen dat ze bezig zijn met verhuizingen en dergelijke. Heb ik het product vandaag (11-11-2024) gekregen alleen om niks te hebben ontvangen! Gelijk gemaild en gebeld. Bel ze maar niet want je krijgt meteen voicemail op mijn e-mails reageren ze ook niet waarin ik vraag om geld terug. Ik vind dit echt dikke fraude en oplichterij als ze niet snel reageren doe ik gewoon aangifte

11 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The smart watch I received was faulty

The smart watch I received was faulty, the condition was worse than expected, not by much but in an area which really affected the aesthetic. I purchased it as a gift, turned out to be uncomfortable on her wrist which is not the companies fault but they claim they offer a 30 day trial period, I'm still waiting for the return instructions over a week later. I'm afraid they're waiting for the 30 day trial period to expire. I initially heard back from first contacting them and Instead of providing return instructions I had back and forth about trying another charger to resolve the issue and requested photos after I had already repackaged it in preparation for the return.
They have passed my issue onto another section and have heard nothing since.

1 de outubro de 2024
logótipo da Refurb Phone

Resposta da Refurb Phone

Please accept our sincere apologies for the delay with your order. I can confirm that your refund has now been processed.

From our conversation, it appears that much of the miscommunication stemmed from our request for photos of the front and back of the device before issuing the return label and form. The reason we ask for these images is to ensure that, in the event of damage during transit, we have evidence to provide the courier that the device was sent in its original condition.

If you need any further clarification, please don’t hesitate to reach out to us at sales@refurbphone.eu.

Best regards,

Classificada 5 em 5 estrelas

Nice iPads

The iPads I bought were in good condition. I hesitated to by refurbished at first but now, no regards.

30 de setembro de 2024
Classificada 1 em 5 estrelas

Reageren niet en geen bestelling!

Nemen de telefoon niet op, reageren niet op mails en komen bezorgafspraken niet na. Sterker nog: Ik heb NIETS ontvangen en hoop ooit nog iets van mijn geld terug te zien. Ben er bang voor....

Het betreft hier refurb-phone.nl

11 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

I bought a tablet from this company a…

I tried to buy an iPad from this company. They sent it via DPD (worse courier in my experience). I never touched the device because DPD lost it for two weeks. I got my refund back. The costumer service helped me out, they are legit and in the end I still would recommend them just because they refunded me.
But why use DPD this day and age!!??

2 de outubro de 2024
Opinião espontânea

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