Enorm goed en duidelijk klantcontact gedurende de hele looptijd. Twee keer kwam mijn gereserveerde product niet door de laatste kwaliteitstesten, maar telkens was er goed contact hierover. Uiteindel... Ver mais
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Leia as opiniões dos outros
Snelle levering, bij vragen snel en vriendelijk geholpen; uiteindelijk product retour gestuurd omdat ik toch naar iets anders op zoek was. Retoure verliep zonder problemen en binnen no time aankoop be... Ver mais
Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantense... Ver mais
phone came and was delivered quickly and was really happy all round would use again in the future and recommend to friends
Informações sobre a empresa
Escrito pela empresa
Since our establishment in 2010, we have successfully sold over 1 million devices. Our dedication extends beyond mere cost savings; we are equally committed to environmental preservation. Building on our accomplishments, we have expanded our operations to encompass 10 European countries, broadening our reach across the continent. We take great pride in our achievements, and we would like to extend a heartfelt THANK YOU to you and our exceptional colleagues throughout Europe for your unwavering support.
Informações de contacto
2nd Floor, 21 Vista Centre, TW4 6JQ, Hounslow, Reino Unido
- 02037735252
- sales@refurb-phone.com
- www.refurb-phone.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Getracht een telefoon te bestellen
Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantenservice op het 010 nummer is onbereikbaar. Via WhatsApp duurt het dagen voor gereageerd wordt op mijn rappel. Weer toezegging: "morgen versturen wij uw product".... wederom niks meer gehoord. Zeer onbetrouwbare partij. Communicatie lijkt door Google translate te zijn gehaald.
Update: binnen 24 uur na annulering van order is het aankoopbedrag teruggestort via PayPal.
Fast delivery and the watch is in…
Fast delivery and the watch is in pristine condition
Un po’ lunghi i tempi di consegna
Un po’ lunghi i tempi di consegna, comunque prodotto eccellente come sempre
Very pleased
I was asked if I would except same item in different colour when my first choise was sold out. And my order came quite quickly.
Tablet condition good.
The condition of the tablet that we got from you is great, there is difficulty in trying to set it up basically issues with software issues.
Flip 3 .
Next day first class dilvered. Was in excellent condition .for price and working lyk new .Just what I wanted at a special price .I usually buy new . No need too . When you get phones. Used in great condition. Always wanted a flip phone .compact .yet still big screen .would recommend yhis company.. first class.
Een prachtig horloge voor redelijke…Mar
Een prachtig horloge voor redelijke prijs. Ben er erg blij mee.
Snelle levering
Snelle levering, bij vragen snel en vriendelijk geholpen; uiteindelijk product retour gestuurd omdat ik toch naar iets anders op zoek was. Retoure verliep zonder problemen en binnen no time aankoop bedrag terug gestort gekregen. Ik beveel Refurb zeker aan en als ik weer op zoek ben ga ik zeker hier eerst een kijkje nemen
just great Grandchild happy
just great what you have send to me , I am very satisfied with the refurbed product , thank you
Misleading statement on smartwatch…
Misleading statement on smartwatch functioning as a new one whereas it was not waterproof (whereas a new one is). Refurbed was not open to provide a compensation for this.

Resposta da Refurb Phone
Order #3738
Order #3738
Made a order on 13/7/24 all my address details up to date with my bank never had a single issue making any purchase online, received email on the 15/7/24 saying I cancelled the order which wasn't the case, followed and chased up to be told my address details didn't match with my bank very bizarre 😉 anyway would strongly recommend avoiding this company absolutely disgraceful, ordered now through cex! Would avoid unless you like poor customer service and orders cancelled 🤣

Resposta da Refurb Phone
Telefoon ziet er goed uit
Telefoon ziet er goed uit! Zoals beschreven. Ik ben erg tevreden. Mijn telefoon was zoek toen heb ik callcenter gebeld. Die hebben mij vriendelijk geholpen. Ze hebben een onderzoek gestart en binnen en dag opgelost. Ze stelden mij gerust. Ik geef de callcenter/klachtcenter een dikke 10
SERVICE FANTASTISCH
Delivered Product (Apple Watch) not working and retour is horrible
Delivered Product (Apple Watch) was not working. It could not be charged, it was getting warm and made noise. Instead of apologizing and taking the product right back there was a discussion about the use and in case water is found in the watch we will not get money. Refurbed advertizes that product are working like new - a apple watch six is water proof until 50 meters - we were not diving 50 meters! Unbelievable!
Delivery time was also not competitive

Resposta da Refurb Phone
Keurig verpakt en snel geleverd en tot…
Keurig verpakt en snel geleverd en tot nu toe een perfect werkend horloge .
Beställde ipad 12.9 # Skulle vara lika…
Beställde ipad 12.9 # Skulle vara lika bra som ny. Ett problem direkt var att den inte gick att ladda. Skickades tillbaka för reparation. Väntar fortfarande på den. Nu har det gått över en månad.

Resposta da Refurb Phone
speed of delivery
Zaterdagavond besteld, donderdag geleverd.
Zaterdagavond bestel ik hier een AppleWatch. Dinsdag kreeg ik bericht dat het zou worden verzonden die dag met: DPD. De DPD laat ook te wensen over....... Pas donderdag bezorgd. Prima product ! Niks mis mee!
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