Remote Control Express Opiniões 

1816
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Took longer than I anticipated for delivery, but they were great and programmed immediately. Work like a dream and no more having to press time and time again like with the cheaper versions!

Classificada 5 em 5 estrelas

Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Ver mais

Classificada 5 em 5 estrelas

After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Ver mais

Classificada 5 em 5 estrelas

Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Ver mais


Informações sobre a empresa

  1. Loja de peças sobressalentes e componentes electrónicas

Informação fornecida por diversas fontes externas

Remote Control Express is the leading company in online sales of remotes for garage doors and gates.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(1816)

41 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

DON'T BUY IF YOU FROM UK!!!

DON'T BUY IF YOU FROM UK!!!
FedEx will charge you additional VAT and £12 Disbursement Fee!
Shame for the company,they do not stated that you have to pay additional charges on top of your invoice upon delivered.
My invoice clearly stated remotes price plus 20% VAT,plus shipping(all prices in GBP),but they saying,that this price only for remotes without VAT,very tricky guys and company.
DON'T BUY ,until you ready to pay extra charges!

19 de maio de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Item pricing and P&P discrepancy

I never ordered as I noticed the price varied for the same item depending on what link I clicked. If it offered the lower price it then charged £18 for P&P (this is outrageous for 2 small garage remote controls) but if it offered me the higher item price then P&P reduced to £13 so basically the same overall price. Does not seem to be open and transparent on their pricing so avoided.

10 de maio de 2021
Opinião espontânea
logótipo da Remote Control Express

Resposta da Remote Control Express

Dear client,

Thank you for contacting our services. For you to have a precise price, you must clean the cache and the cookies of the browser you are using. The problem is that it holds the older price so you can see the difference that the browser has memorized.

best regards
DOMO EXPRESS

Classificada 4 em 5 estrelas

Great service/assistance but pick their brains

Great service and assistance from the team. I cannot fault there customer service. Excellent. My only gripe is that the return process is bloody awful and expensive to action. I would therefore suggest that you know what you want and do pick their brains if your unsure. Don’t order it.

27 de março de 2021
Classificada 5 em 5 estrelas

All working well

Thanks to Brexit, it took few attempts for my remote controls to arrive from France, but eventually they did. With the instructions from my base garage door unit, I succeeded in programming the new controls. To my surprise this was very easy! All very satisfactory, thank you

25 de março de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

NO BAD HORRIBLE FUFU KAKA

20 de março de 2021
Opinião espontânea
logótipo da Remote Control Express

Resposta da Remote Control Express

Dear client
We thank you for your review
We are looking everyday how to improve our business
Please do not hesitate contacting us for any further question
Kind regards
Team Remote Control Express

Classificada 1 em 5 estrelas

Failure to provide goods or refund!

I placed my order for a remote fob on 2nd Jan 21 . I was charged £35 on the 4th Jan on my card , 10 weeks later I still have no idea when the goods will arrive. I have chased numerous times and first it was were looking into the delay, 4 weeks later it was due to brexit, then they said they cannot issue a refund until they get their money back from their logistics company I have requested a refund twice for failure to provide the goods that I have been charged for. My contract is with Remote control express uk NOT their logistics company.
This is a company that seems to be in trouble. And by the look of all the reviews they have quite literally stolen money from customers as they have failed to fulfil many orders.

9 de março de 2021
Opinião espontânea
logótipo da Remote Control Express

Resposta da Remote Control Express

Dear client
We thank you for your review
We are sorry for the delay and all the inconvenience. We are resolving your problem as fast as we can.
We thank you for your patience.
Please do not hesitate contacting us for any further question
Team Remote Control Express

Classificada 1 em 5 estrelas

I am still waiting and no possibility…

I am still waiting and no possibility of a delivery in the short term. Have request a full refund but told not possible because their Logistics Dept have to cancel the order. Totally unacceptable. Will never use them again once I get my money back.

9 de fevereiro de 2021
Opinião espontânea
logótipo da Remote Control Express

Resposta da Remote Control Express

Dear client
We thank you for your review
Unfortunately we had a delay with all the orders coming to the UK because of the Brexit
We have contacted our Logistics department to proceed with the cancellation and refund
We are looking everyday into improving our business
For any further question please do not hesitate contacting us
Team Remote Control Express

Classificada 5 em 5 estrelas

Good Service.

Website explanation of changes and alternatives is clear and concise, ordering straightforward, delivered in (today's) reasonable time and works as advertised. Nothing more than that required.

3 de fevereiro de 2021
Classificada 1 em 5 estrelas

Awful company!!

Ordered remote in December for delivery 29/12 Still waiting despite emailing company, no reply and 4 phone calls where I was promised they would sort out delivery and email me with new delivery date ( no emails received) Will now attempt to get my money back! Not confident at all. Don’t touch this absolutely useless company unless you want something to do during lockdown.

25 de janeiro de 2021
Opinião espontânea
logótipo da Remote Control Express

Resposta da Remote Control Express

Dear client
We thank you for your review.
Unfortunately there happens a delay with your order because of the situation with the Brexit
We are looking into improving our business everyday.
Please do not hesitate contacting us the for any further question
Kind regards
Team Remote Control Express

Classificada 5 em 5 estrelas

Replacement Remote control x2

Made contact with suppliers to confirm model of replacement remote required
Asked for photos to support my request
Quick and easy website to order process
Prompt delivery 🚚
All good
Would recommend

20 de janeiro de 2021
Classificada 5 em 5 estrelas

Goods as described

Goods as described . Easy to program. Only drawback was the delivery time . Had to wait nearly 5 weeks to arrive and the tracking wouldn’t update from day 2 when they dropped off at post office in France .

17 de janeiro de 2021

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