Took longer than I anticipated for delivery, but they were great and programmed immediately. Work like a dream and no more having to press time and time again like with the cheaper versions!
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Leia as opiniões dos outros
Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Ver mais
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Ver mais
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
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DON'T BUY IF YOU FROM UK!!!
DON'T BUY IF YOU FROM UK!!!
FedEx will charge you additional VAT and £12 Disbursement Fee!
Shame for the company,they do not stated that you have to pay additional charges on top of your invoice upon delivered.
My invoice clearly stated remotes price plus 20% VAT,plus shipping(all prices in GBP),but they saying,that this price only for remotes without VAT,very tricky guys and company.
DON'T BUY ,until you ready to pay extra charges!
Item pricing and P&P discrepancy
I never ordered as I noticed the price varied for the same item depending on what link I clicked. If it offered the lower price it then charged £18 for P&P (this is outrageous for 2 small garage remote controls) but if it offered me the higher item price then P&P reduced to £13 so basically the same overall price. Does not seem to be open and transparent on their pricing so avoided.

Resposta da Remote Control Express
The delivery took too long
Great service/assistance but pick their brains
Great service and assistance from the team. I cannot fault there customer service. Excellent. My only gripe is that the return process is bloody awful and expensive to action. I would therefore suggest that you know what you want and do pick their brains if your unsure. Don’t order it.
Fast delivery and good product
Fast delivery. Instruction leaflet really helpful and we now have spare remote.
All working well
Thanks to Brexit, it took few attempts for my remote controls to arrive from France, but eventually they did. With the instructions from my base garage door unit, I succeeded in programming the new controls. To my surprise this was very easy! All very satisfactory, thank you
Failure to provide goods or refund!
I placed my order for a remote fob on 2nd Jan 21 . I was charged £35 on the 4th Jan on my card , 10 weeks later I still have no idea when the goods will arrive. I have chased numerous times and first it was were looking into the delay, 4 weeks later it was due to brexit, then they said they cannot issue a refund until they get their money back from their logistics company I have requested a refund twice for failure to provide the goods that I have been charged for. My contract is with Remote control express uk NOT their logistics company.
This is a company that seems to be in trouble. And by the look of all the reviews they have quite literally stolen money from customers as they have failed to fulfil many orders.

Resposta da Remote Control Express
I am still waiting and no possibility…
I am still waiting and no possibility of a delivery in the short term. Have request a full refund but told not possible because their Logistics Dept have to cancel the order. Totally unacceptable. Will never use them again once I get my money back.

Resposta da Remote Control Express
Good Service.
Website explanation of changes and alternatives is clear and concise, ordering straightforward, delivered in (today's) reasonable time and works as advertised. Nothing more than that required.
Great service and performed just as you…
Great service and performed just as you hope and expect.
Awful company!!
Ordered remote in December for delivery 29/12 Still waiting despite emailing company, no reply and 4 phone calls where I was promised they would sort out delivery and email me with new delivery date ( no emails received) Will now attempt to get my money back! Not confident at all. Don’t touch this absolutely useless company unless you want something to do during lockdown.

Resposta da Remote Control Express
Replacement Remote control x2
Made contact with suppliers to confirm model of replacement remote required
Asked for photos to support my request
Quick and easy website to order process
Prompt delivery 🚚
All good
Would recommend
Goods as described
Goods as described . Easy to program. Only drawback was the delivery time . Had to wait nearly 5 weeks to arrive and the tracking wouldn’t update from day 2 when they dropped off at post office in France .
Remote control arrived on time was easy…
Remote control arrived on time was easy to program and it working perfectly. The technical advice given was great. Very many thanks and I garage door is now fully operational.
Excellent in all respects
Excellent in all respects. Product exactly as described and speedy delivery.
Prompt and efficient service
Prompt and efficient service with one minor issue website instructions are simpler than enclosed leaflet
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