The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The service i received in the shop was excellent from Levi in your Leicester branch. I did however receive a 55 inch tv instead of a 50 inch television and was worried that it wouldn’t fit fortunately... Ver mais
A empresa respondeu
Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Ver mais
A empresa respondeu
Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Ver mais
A empresa respondeu
First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP dis... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rang to check stock was available for Sonos kit I was after in Leicester store. Stock was reserved for me and when I arrived to collect Levi was incredibly helpful, offered excellent advice regarding my choices along with an additional instore purchase of some Senheisser headphones! He even assisted with carrying the items out to my vehicle. Brilliant service and great to still have a store on the high street. Have used Richer sounds for years and this is exactly the reason why!

Resposta da Richer Sounds - Leicester
Very helpful staff fast delivery and quality items

Resposta da Richer Sounds - Leicester
excellent service and a great range of products

Resposta da Richer Sounds - Leicester
LG 48" OLED TV, ordered online for collection from RS in Leicester. Excellent TV, at the best price, and with the RS six year guarantee.
Collection was very straightforward, and thanks to Levi for carrying the box out to my car for me. I hadn't expected that, but greatly appreciated it.
My second time of dealing with the shop in Leicester, but no doubt not the last. I've never had anything but excellent service from all of the different branches that I've used.

Resposta da Richer Sounds - Leicester
Easy to order. Next day delivery and good price with 6 year guarantee. What's not to like. Delivery was on time. Helpful staff who gave good info on the television I purchased. Ordered over the phone.

Resposta da Richer Sounds - Leicester
I ordered my streaming device after a very useful conversation about options at the Leicester branch. It arrived quickly and safely, and, so far, I am very pleased with it.

Resposta da Richer Sounds - Leicester
Very helpful staff, purchased exactly was i required and at a very good price

Resposta da Richer Sounds - Leicester
This is the best TV store in Leicester! Every staff member I spoke to was extremely knowledgeable. I asked every possible technical question I could think of before buying and every time I was provided an honest detaied answer. The patience and care they have to ensure each customer is happy is something I have never experienced anywhere else.
I have been buying from here for years and will always be loyal to a company with this level of service and knowledge in what they're selling. I highly highly recommend. Best in the business.

Resposta da Richer Sounds - Leicester
I have been buying from RS since 1982,first in Nottingham and then in Leicester. Today was my latest visit and as usual was very rewarding. Levi served me and I was very pleased to meet him.He was helpful and professional with an engaging manner. Many thanks once again.

Resposta da Richer Sounds - Leicester
First class service, reasonable prices, and Levi certainly knows the prducts and the detail.

Resposta da Richer Sounds - Leicester
Very helpful when I was asking about TVs at the Leicester branch. Highly recommend this company

Resposta da Richer Sounds - Leicester
Good selection of TVs. Easy to order. Fair prices. Prompt free delivery.

Resposta da Richer Sounds - Leicester
As soon as I walked in Richie sounds shop Leicester their friendly faces they make welcome James sales man was great and experienced in his job

Resposta da Richer Sounds - Leicester
Although the units in stock where not available for demonstration, I was advised to purchase them return if not suitable. The Sony Bravia theatre quad system purchased was fine but you only stocked the small sw7 subwoofer. I tried it but returned the subwoofer for a full refund. However no explanation was given why the best pairing subwoofer, the SW5 was not stocked. I have to source from an alternative supplier. Disappointed at not getting an explanation.

Resposta da Richer Sounds - Leicester
Very good information from Levi who helped me choose the right product. I did not feel pressurised to go in any particular direction but was given several options to choose from.
It was good to visit a real shop and talk to a knowledgable salesperson and see the products.
In the end, I got something at a good price and am very happy with what I bought.

Resposta da Richer Sounds - Leicester
Great advice before I ordered. Arrived as promised. Cannot recommend Richer Sounds enough.

Resposta da Richer Sounds - Leicester
I think I met with Sebastian who was helpful and accommodating. It was unfortunate that I was unable to view the product I bought in the shop. Nevertheless I am happy with the service I received and to date the product.

Resposta da Richer Sounds - Leicester
Superb service from Richard in the Leicester branch. Took the time to understand my requirements, demo stuff and piece my system together for me. He was also on hand for some follow up email advice about which subs to look at. How refreshing to be able to go and talk to a passionate expert face to face rather than just rely on online sales. Great business. Highly recommended. Thank you

Resposta da Richer Sounds - Leicester
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.