RingCentral UK Opiniões 

673
TrustScore: 3.5 em 5

3,3

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Classificada 1 em 5 estrelas

AVOID AT ALL COSTS. For four months ive been payhing invoices for a telephone that diesnt make calls. I have over 100 emails and around 20 hours on the telephone to support and each time they pr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

You've suspended our Account Its SCHENGEX TOUR & TRAVELS LTD Resolve our issue our your rating is going to be 1 Star Our team of 100 would rate you 1 STAR You are terrible guys We ar... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd like to update my review now to 5 stars. My contact Liam at Ring Central has now been in touch and taken the time to go through some things with me - this is all I had wanted from the start and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Ver mais

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Informações sobre a empresa

  1. Serviço de hospedagem web

Escrito pela empresa

All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

673 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

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3,3

Todas as opiniões

(673)

28 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Steer well clear

RingCentral are one of the worst companies I've worked with.
We've been having service issues due to their tech for almost a year now. The issues include audio problems and people telling us we're breaking up on the calls and sound robotic due to the feedback.
We pointed these issues out to RC and they said there wasn't much they could do to resolve it and maybe we should try changing our numbers. In spite of the issue not being resolved they marked it as 'solved' so nothing happened.
They've repeatedly ignored requests for help because their customer service team is overloaded apparently. If you can't serve the customers you have then stop taking on new ones perhaps?
We've tried cancelling our contract due to poor service but have been ignored for the past 2 months. I wish we'd never gone with them in the first place as they're by far one of the most expensive with the worst service.

25 de março de 2024
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Resposta da RingCentral UK

Hello again. Please email the Review Team at review@ringcentral.com so we can learn more and do what we can to try and improve your experience. Thank you!

Classificada 1 em 5 estrelas

Signed up to a contract in June 2023

Signed up to a contract in June 2023, attempted for 2 months to get things replicated on my current system, they confirmed wouldnt be an issue. Now in March 2024 no further forward, paid for a system I have never activated and they will not cancel or refund. Very bad customer service, just simple no. They sign you up, then string you along for 30 days so that you can not get out of the contract. You are then stuck and they don't help you. Just ignore your emails.

22 de março de 2024
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Resposta da RingCentral UK

The Review Team would like to understand your feedback better and assist you in improving your experience however we can. Please email us at review@ringcentral.com so we can continue the conversation. Thank you!

Classificada 5 em 5 estrelas

Excellent Customer Satisfaction Guaranteed

My Account manager - Sarika Butukar helped me in retaining my Business number from 2023 with seamless ease, utmost professionalism and complete transparency! I have been a RingCentral Customer since 2018 and wouldn't have it any other way. I highly recommend RingCentral to all my fellow Business Owners and Entrepreneurs.

11 de março de 2024
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Resposta da RingCentral UK

We greatly appreciate your positive feedback and loyalty to RingCentral over the years! It is fantastic that Sarika provided excellent assistance in retaining your business number seamlessly and professionally. Ensuring customer satisfaction is our top priority, and we are proud that our team met your expectations!
Thank you for recommending RingCentral to other business owners and entrepreneurs. We look forward to continuing to provide you with reliable and transparent communication solutions!

Classificada 4 em 5 estrelas

Liam was very friendly and helpful

Liam was very friendly and helpful. I needed the porting of our phone number date to be moved which he sorted straight away.

20 de fevereiro de 2024
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Resposta da RingCentral UK

The Review Team appreciates your feedback. We are glad to hear that Liam provided friendly and helpful assistance! Ensuring smooth processes like porting phone numbers is important to us, and we are pleased Liam assisted you promptly with this.
Thank you for choosing RingCentral!

Classificada 5 em 5 estrelas

"Outstanding support from my…

"Outstanding support from my RingCentral account manager. Quick, efficient, and reliable. Highly recommended!"

11 de março de 2024
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Resposta da RingCentral UK

We are pleased to hear you have had an outstanding experience with your account manager! Providing quick, efficient, and reliable support is our priority, and we are glad to have met your expectations. Please do not hesitate to reach out if you would like to share more about your experience; you can email us at review@ringcentral.com.
Thank you for being a loyal RingCentral customer and recommending us to others!

Classificada 5 em 5 estrelas

Been using ring central for over 9…

Been using ring central for over 9 years the service has been impeccable Just spoke to Liam in customer service due to my 10 year old phone not being supported by Cisco anymore. Liam was very knowledgeable and replaced my outdated phones at a great discounted price. I would highly recommend.

8 de março de 2024
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Resposta da RingCentral UK

The Review Team appreciates your loyalty over the past 9 years! We are delighted that you have had an impeccable experience with RingCentral. Liam is a valuable team member, and we are glad he could assist you effectively.
We thank you for your recommendation and look forward to continuing to provide you with excellent service for many more years to come!

Classificada 4 em 5 estrelas

I am a ring central customer for 2…

I am a ring central customer for 2 months now. The service is good and reliable once it’s all set and running.

1 de março de 2024
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Resposta da RingCentral UK

Thank you for sharing your experience! We are pleased you find our service reliable. If you want to share more about your experience, please email us at review@ringcentral.com.
Thank you for choosing RingCentral!

Classificada 5 em 5 estrelas

Simple easy to navigate phone system

We have been using RC for a few years now. As a small business we only utilise a few of the services operated but they work well. Any niggles have been sorted out quickly.

6 de março de 2024
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Resposta da RingCentral UK

Thank you for being a loyal customer! We are pleased RingCentral has been meeting your needs as a small business. We strive to diminish barriers you may come across and ensure your exceptional experience by empowering your business!

Classificada 5 em 5 estrelas

Dependable & Reliable

RingCentral makes receiving calls to our mobiles so easy, plus dashboard also makes setting up out of office or holiday messages a breeze.
Moving offices was hassle free, once the Internet was connected, plugged in the IP phone and we let the magic happen, happy customer now for over 10 years, I have no hesitation in recommending them, big thanks to Adnan for all his help.

5 de março de 2024
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Resposta da RingCentral UK

We are glad that RingCentral has been instrumental in improving your communication processes. We are proud Adnan provided the best support, ensuring your experience is the best!

Classificada 5 em 5 estrelas

Best Account Manager

Although we had some issues with the Ringcentral system initially however Sania is brilliant in resolving issues and handled everything extremely well. We are very satisfied by her way of dealing with issues and coming up with the resolutions. Definitely recommend to speak to her at Ringcentral if you are looking for a good telephone system solution.

5 de março de 2024
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Resposta da RingCentral UK

Thank you for sharing your experience! We are glad that Sania was able to resolve the issues you encountered and provide excellent support. We appreciate your recommendation and are here to assist with any future needs you may have!

Classificada 4 em 5 estrelas

100% improvement in service!

Since January we have been working with Sam at RingCentral. Sam has always been happy to help, always on hand and eager to supply us with solutions. Since working with Sam, our RingCentral experience has certainly improved! Thanks Sam for being so helpful!

6 de março de 2024
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Resposta da RingCentral UK

Thank you for your glowing review. We are thrilled that Sam has provided exceptional service and positively impacted your experience with RingCentral!

Classificada 5 em 5 estrelas

RingCentral Really Good

RingCentral Really Good

We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogation with an app onto smart phones makes it easy for the company staff to stay in contact.

When we did have an issue Liam was fantastic in sorting it in a speedy manner so the service we receive is just as good as Ring central itself thanks to Liam.

1 de dezembro de 2023
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Resposta da RingCentral UK

We are delighted that RingCentral has effectively met your communication needs, especially during challenging times. Liam and our team are dedicated to providing exceptional service, and we are thrilled that he could resolve any issues promptly for you. Thank you for your fantastic review and for choosing RingCentral!

Classificada 5 em 5 estrelas

Haaris was very helpful

Haaris was very helpful in sorting out our account to ensure we could call the countries we needed to on it.

5 de março de 2024
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Resposta da RingCentral UK

Thank you for sharing your positive experience! We are thrilled that Haaris was able to assist you in configuring your account to meet your specific needs.

Classificada 5 em 5 estrelas

Very helpful from start to finish

Very helpful from start to finish, excellent customer service.

5 de março de 2024
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Resposta da RingCentral UK

Thank you for your feedback! We are happy you had a positive experience with our customer service team. Providing helpful support is what we strive for; we are glad we could meet your expectations!

Classificada 5 em 5 estrelas

Liam was super helpful in assisting me…

Liam was super helpful in assisting me in choosing new phones and accessories.

5 de março de 2024
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Resposta da RingCentral UK

We are proud that Liam provided excellent assistance in choosing your new phones and accessories. At RingCentral, we strive to provide personalized support to meet each customer's unique needs, and we are glad to hear that Liam delivered on that promise. Thank you for being a loyal RingCentral customer!

Classificada 5 em 5 estrelas

Exceptional Service from Liam Smith


Exceptional Service from Liam Smith at RingCentral

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:
I cannot speak highly enough of the exceptional service provided by Liam Smith at RingCentral. From the moment I reached out with inquiries about their services, Liam was attentive, knowledgeable, and incredibly helpful.

Liam took the time to understand our specific business needs and offered tailored solutions that exceeded our expectations. His expertise in RingCentral's products and services was evident, and he patiently guided us through the setup process, ensuring that everything ran smoothly.

Not only was Liam responsive and professional, but he also demonstrated a genuine commitment to ensuring our satisfaction. He went above and beyond to address any concerns or questions we had, providing prompt assistance whenever needed.

Thanks to Liam's guidance and support, our transition to RingCentral was seamless, and we've already begun to experience the benefits of their powerful communication platform. I have no hesitation in recommending Liam Smith to anyone seeking top-notch service and expertise at RingCentral. Thank you, Liam, for your outstanding assistance!

5 de março de 2024
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Resposta da RingCentral UK

Thank you for sharing your wonderful experience with Liam and for choosing RingCentral! We are thrilled that Liam provided exceptional service and made your transition to our platform seamless. Delivering tailored solutions and ensuring customer satisfaction are our top priorities, and we are glad to hear that Liam went above and beyond to meet your needs!

Classificada 5 em 5 estrelas

Have had a great experience opening my…

Have had a great experience opening my ring central, thanks to Fayo Akinbisehin for making it an easy process throughout.

5 de março de 2024
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Resposta da RingCentral UK

The Review Team appreciates your positive feedback! We are proud that Fayo provided you with excellent service and made your RingCentral experience smooth. We strive to ensure that every step of your journey with us is seamless and satisfactory. Thank you for choosing RingCentral!

Classificada 5 em 5 estrelas

RingCentral Really Good

RingCentral Really Good

I have been using RingCentral for a few years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost affective. Looking forward to SMS capability for the UK coming soon which can only enhance RingCentral even more! Love it.

5 de março de 2024
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Resposta da RingCentral UK

Thank you for your wonderful review and for choosing RingCentral! We are pleased our platform has been reliable, easy to navigate, and user-friendly for you over the years, especially during such challenging times. We appreciate you and your business!

Classificada 5 em 5 estrelas

Been with Ring Central for well over a decade.

I have been with Ring Central for well over a decade now and would happily recommend them.

5 de março de 2024
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Resposta da RingCentral UK

Thank you for your loyalty and for recommending RingCentral! We are honored to have served you for over a decade, and we greatly appreciate your continued trust in our services. We value your feedback and look forward to continuing to meet and exceed your expectations for many years to come!

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