AVOID AT ALL COSTS. For four months ive been payhing invoices for a telephone that diesnt make calls. I have over 100 emails and around 20 hours on the telephone to support and each time they pr... Ver mais
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You've suspended our Account Its SCHENGEX TOUR & TRAVELS LTD Resolve our issue our your rating is going to be 1 Star Our team of 100 would rate you 1 STAR You are terrible guys We ar... Ver mais
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I'd like to update my review now to 5 stars. My contact Liam at Ring Central has now been in touch and taken the time to go through some things with me - this is all I had wanted from the start and... Ver mais
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RingCentral Really Good We have been using RingCentral for a couple years, its reliable, easy to navigate, very user friendly. Came into it's own during the pandemic. Cost effective. Interrogatio... Ver mais
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Informações sobre a empresa
Escrito pela empresa
All inclusive: voice, conferencing, HD video meetings, collaboration, contact centre & more! RingCentral is the largest and fastest growing pure-play cloud business communications provider in the world. We offer our customers a true enterprise grade solution, regardless of their size. With over 350,000 customers on our platform, we service customers of all sizes and industries globally.
Informações de contacto
2nd Floor, Cross, 85 Uxbridge Rd, W55TH, London, Reino Unido
- 02037438000
- www.ringcentral.co.uk
3,3
Aceitável
673 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Simple and effective VOIP solution with…
Simple and effective VOIP solution with great routing and answerphone ability. Liam is a very helpful and attentive account manager too
1 de novembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hi Mike, thank you for your positive feedback! The Review Team is delighted that RingCentral has provided a simple and effective solution for your needs, and we appreciate your recognition of Liam's excellent support. If you would like to share more about your experience, please email us at review@ringcentral.com.
We appreciate your business!
Just What We Need
We have used RingCentral for two years and love its flexibility, quality, and reliability of each call. We use it to speak to the US on a daily basis and can do so anywhere where there is 4G or better or in wifi range. We have both US & UK identified numbers, and so can give the impression we are calling from New York or London from our laptop or smartphone
We would not be without it now.
21 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Tim, thank you for your glowing review! We're thrilled to hear that RingCentral has been a valuable communication tool for your business! It is fantastic that you've been leveraging RingCentral to communicate seamlessly while enjoying the flexibility to make calls from anywhere.
We appreciate your loyalty over the past two years and are honored to be an integral part of your communication strategy!
Bad Service, Unhelpful and Unreliable Company
We had 24 months contract with RingCentral but encountered technical issues. We request RingCentral to fix issues but they were unable to even though we continued paying the monthly fee with the hope that they would fix the problem.
We informed RingCentral about ongoing issues with their service to us and gave 30-day notice to request cancellation and informed them that we did not wish to renew after 7th December 2022.
We called RingCentral and they informed us that we were not owing or had outstanding balance on the account. They informed us that they would escalate the issue and get back to us.
After some months, RingCentral sent a bill for early termination fee payment. Since they have been sending bills through their agents to us to make payment. Even though RingCentral had informed us that we had no outstanding payment. And RingCentral has not responded to us.
19 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
The Review Team appreciates your feedback and would love the opportunity to turn your experience around. We understand the importance of clear communication and timely issue resolution and are dedicated to addressing your concerns. Please email us at review@ringcentral.com so we can do what we can to assist you; we are committed to earning back your trust! Thank you for your patience and understanding during this process.
A first class experience.
As a small business we have been using Ringcentral for a number of years without any issue or cause for concern. Our time is valuable so a robust system that "just works" is invaluable to us.
Well done team for producing and maintaining a great system.
Have a lovely christmas all and best regards for the new year.
15 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Thank you for your kind words and for choosing RingCentral for your small business needs! We're thrilled to hear that our system has proven to be robust and valuable for your operations.
We wish you a joyful Christmas and a prosperous New Year!
It does what I need it to do
It does what I need it to do. I work from home for my local community. It means that I can manage when I receive calls and stop out of hours disturbances.
14 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Thank you for sharing your positive experience! We're proud that RingCentral allows you to manage your calls effectively while working from home. If you would like to share more, you can always email us at review@ringcentral.com.
We appreciate you and your business, Jacky!
Great service
Great communication, maintaining a good service whenever required.
14 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hi Jack, thank you for your positive review; we are delighted to hear about your great experience with our communication services!
Thank you for choosing RingCentral; we appreciate you and your support!
System is Easy to use and...!
The customer service is immediate and they try with all their resources to assist any personnel with any issues.
14 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hey Jason, the Review Team is thrilled to hear that you find our system easy to use and that our customer service has been prompt and dedicated! Your feedback is valuable, and we appreciate your recognition of our team's efforts.
Thank you for being a loyal customer!
Very happy with RingCentral
Very happy with RingCentral.
I have been able to port all of my calls through a custom made switchboard which stops any annoying spam calls getting through but also facilitates organising personal/business/other business calls. Really good service and good control over the system.
14 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hey Stephen, the Review Team appreciates you for sharing your positive experience! We're pleased to hear that our custom switchboard has helped you manage calls effectively and has assisted in mitigating spam calls.
Providing excellent service and giving you control over your system is our priority! If you would like to share more, feel free to email us at review@ringcentral.com.
Thank you for choosing RingCentral; we appreciate your loyalty and support!
Happy with services
14 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hi Ali, thank you for your positive feedback; the Review Team is delighted to hear that you're happy with our services!
If you have any specific feedback or requests, feel free to reach out to us via email at review@ringcentral.com.
We appreciate your trust and support!
Liam
I had the pleasure of speaking with Liam today about Ring Central support, and I must say it was an incredibly positive and helpful experience. I truly appreciate Liam's dedication to customer service and his commitment to ensuring a satisfactory resolution. It's encounters like these that reaffirm my confidence in Ring Central's support team
5 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hi Gemma, thank you so much for taking the time to share your positive experience with our Support Team, and specifically with Liam. We are delighted to hear that your interaction was both positive and helpful! Liam and the entire Support Team are dedicated to providing excellent customer service, and it's rewarding to know that Liam's commitment to ensuring a satisfactory resolution has reaffirmed your confidence in RingCentral's support.
Thank you for choosing RingCentral; we appreciate your business and loyalty!
good suppot
clear concise no rush plenty of time to listen and support our needs.
thanks you for helping
13 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
The Review Team is thrilled to hear that you are having a positive experience and find our Support Team to be clear, concise, and attentive to your needs! At RingCentral, we believe in providing ample time to listen and support our customers, and it's great to know that we've been able to assist you effectively.
Thank you for choosing RingCentral; we appreciate the opportunity to support you!
The Ring Central Service
We have worked with Ring Central for many years and their value to our business, their excellent support systems and continued innovation make them one of our best suppliers and partners.
13 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Thank you for your loyalty and for taking the time to share your positive experience with RingCentral! We are truly grateful for the many years of partnership with your business. Your kind words about the value RingCentral brings to your business, our excellent support systems, and our commitment to continued innovation mean a lot to us. Our goal is to be a reliable and innovative partner for your communication needs, and we're thrilled to hear that we've contributed to your business success!
We appreciate you choosing us and look forward to many more years of collaboration!
Ring Central is the best phone service…
Ring Central is the best phone service provider I have ever worked with . What they say they does . There are no hidden charges at all . Glad to be a part of ring central for more than 3+ years . More to come
13 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hey Zakir, thank you for your glowing review! The Review Team is thrilled to hear that RingCentral has been the best phone service provider you've ever worked with. Your feedback about our commitment to delivering what we promise and the absence of hidden charges is greatly appreciated.
It's fantastic to have you as a valued part of the RingCentral family for more than 3+ years; we look forward to providing you with many more years of excellent service and support. We appreciate you for your trust and for being a loyal member of the RingCentral Community!
Fantastic customer care and account…
Fantastic customer care and account management. A comprehensive product that is highly flexible and with great UX throughout.
13 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Dominic, thank you for taking the time to share your feedback! The Review Team is delighted to hear you've had a fantastic experience with our support and account management teams. It's our goal to provide top-notch service, and we're thrilled that we've met your expectations! We're also pleased that you find our product comprehensive, highly flexible, and with a great UX. Your recognition of these aspects means a lot to us, as we are continuously working to deliver a seamless and user-friendly experience!
If you have additional feedback or if there's anything specific you'd like to share about your experience, please feel free to email us at review@ringcentral.com.
I cant fault ring central
I cant fault ring central, they are very helpful if we have had any queries, and the system works well for us.
12 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hannah, thank you for your feedback! If you have any questions or would like to share more, please email the Review Team at review@ringcentral.com. We appreciate you and your business!
Been using RC for years
Been using RC for years. Good reliable service and now with a UK support team that’s even better.
Would definitely recommend to other business users.
12 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hey Ryan, we appreciate your stellar review! We are proud to provide you with a product and service that you highly recommend to others.
Thank you for your years of loyalty; we look forward to many more!
It’s very convenient and love the…
It’s very convenient and love the price! The customer support is excellent too.
-Kanza from Eximus Education
11 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hey Kanza, the Review Team appreciates your great review!
Thank you for your kind words. We value you and your business!
Came across RingCentral whilst working…
Came across RingCentral whilst working at a different company and was impressed from the start! Introduced it to our company approx 3 years ago and haven't looked back!
They were helpful from the beginning, helping us to get set up and 'live'. In fact, we can just log on and start making calls. Calls are easy to find and monitor, which is extremely helpful from a training point of view.
Extremely cost effective too, which is great for any size business. Would not hesitate to recommend RingCentral.
11 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Louise, the Review Team cannot thank you enough for your stellar review! It is great to hear how our product and service have exceeded your expectations.
We treasure your loyalty and high recommendation!
Great support from the team at…
Great support from the team at RingCentral. I'd highly recommend them to any small business looking for an effective phone system at a competitive price.
4 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Hi Peter, thank you for your fantastic feedback! We appreciate your high praise and continued loyalty.
Awesome Customer Service and support…
Awesome Customer Service and support until my issue was resolved. They continually updated without prompting and brought matters to a satisfactory resolution.
Thank you Sania Akthar
6 de dezembro de 2023
Opinião espontânea
Resposta da RingCentral UK
Dr. Ahmad, the Review Team appreciates you for sharing your positive experience with us and the community! We are proud our Support Team delivers such a top-notch experience.
Thank you for your business and loyalty!
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