Route 1 Print Opiniões 

4347
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

DREAM TEAM! I was ordering multiple roller banners and my artwork had the most bonkers fault in it. The client had supplied this element of the artwork and it seemed to have an overlay on it..ho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was an issue with a finished printed order where the artwork had reduced in size. We ended up dealing with Steph Ferrari in the studio department and she assisted us to try and discover what the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Route 1 for years and have never been let down. For the first time ever, there was a delay with my order due to a foiling part needing to be replaced (these things happen), and the print w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de impressões e letreiros

Sobre Route 1 Print

Informação fornecida por diversas fontes externas

Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.

Here's is what makes us tick:

  • Instant Online Proofing
  • White Label Packaging
  • Free Delivery
  • 1 hour or less email response times
  • Accessible client support Mon-Fri

Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)

Escrito pela empresa


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(4347)

222 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bex was very knowledgable and helpful

Bex was very knowledgable and helpful. Gave me some information I wasn't aware of regarding the artwork setup. I have used Route1print for some time now, and their service is excellent.

2 de julho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Ken,

Thanks so much for the feedback and the mention, I'm happy we could help and avoid any issues from happening. Thanks so much for the mention too 🙂

Bex

Classificada 5 em 5 estrelas

Always a great experience

Always a great experience, print is great quality. Becky has always gone out of her way to help and Bex has helped with with several artworks and always quick to help and explains everything really well 😊

2 de julho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Amelia,

Thanks so much for the feedback regarding the great quality prints. I'm glad I could help out and more than happy to do it again if the need arises 🙂

Bex

Classificada 5 em 5 estrelas

Excellent service again from the studio…

Excellent service again from the studio team (Beth, Steph and Bex) - all of them were exceptionally helpful with a template problem I had, ensured that I was using the correct templates and that the fold lines on my artwork would be in the correct places. Great communication and a pleasure to deal with!

1 de julho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi,

Thanks for the feedback and we're happy we could support where it was needed. It was also a pleasure to deal with you too 🙂

Beth, Steph & Bex

Classificada 5 em 5 estrelas

Route 1 Print - excellent as always!

Route 1 Print, produce excellent quality items, ordering is easy and quick unless you are a numpty like me and order the wrong thing! Then you get to deal with the extremely efficient and helpful customer service team, like Bex, who helped me with my dilemma today.
Always a pleasure using this company! Thank you!

29 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Lorraine,

This totally made my day, thank you! I'm glad we could get that sorted out fast so you can get back to enjoying your excellent quality prints.

Thanks for the fantastic shout-out! 💖
Bex

Classificada 5 em 5 estrelas

I have been using R1P for many years…

I have been using R1P for many years now and they are fantastic. Quick to help and always on point with products. Huge shout out to Steph who recently helped me out over the weekend with an order that had been ordered incorrectly. Sorting it out for me and my client quickly

28 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Joe,

Thank you so much for the brilliant review! I’m just so glad I could jump in over the weekend and get that order sorted out quickly for you and your client.

We love having you as a loyal partner after all these years.

Thanks for the massive shout-out 😊
Steph

Classificada 5 em 5 estrelas

Great company to deal with

I have been dealing with Route 1 Print for quite a number of years and always found them reliable and well priced. Orders are dispatched on time and the staff are always pleasant and helpful whether on the phone or by email. My account manager David is very attentive and keeps in regular contact with me, updating me with any new products or services. I had an artwork issue recently which was my own fault and Bex Taylor in the artwork team was extremely pleasant and helpful, getting my issue resolved very quickly. Top marks!

25 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Paul,

Thank you so much for the fantastic review! It was an absolute pleasure helping you get that artwork sorted out quickly. David and the rest of the team will be delighted to read your kind words about our service over the years. Thanks for the top marks!

Bex

Classificada 5 em 5 estrelas

Always extremely helpful and Precise…

Always extremely helpful and Precise advice

25 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Gregory,

Thank you so much for leaving a 5-star review – it means the world to us! ❤️

If there's anything else I can assist you with, don’t hesitate to reach out. 😊

Thanks
Sharon

Classificada 5 em 5 estrelas

Excellent customer care and quality products

Been printing with R1 for about a year and I’m consistently impressed with both their quality products, as well as the customer sales and studio teams. Both teams are friendly, efficient and helpful. Plus they know the products and processes inside out! Special mention to Beth in the studio, as well as Emily, Elina and Ophelia in customer service. Just a delight to deal with!

24 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi there!

Thank you so much for this amazing review!

Being your print partner for the past year has been an absolute pleasure. Beth, Emily, Elina, and Ophelia are all over the moon to receive their special mentions! 💕 We’re proud to have a team that knows our processes inside out, and we look forward to handling many more orders for you.

Thanks
Sharon

Classificada 5 em 5 estrelas

Printing Issue Help

I had issues with my PDF, and Beth was really helpful and quick getting back to me. She did two separate manual proofs for me to make sure the artwork would print right. Really helpful, thank you!

22 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Maeve,

Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!

If there's anything else you need please just let me know 😊

Thanks
Beth

Classificada 5 em 5 estrelas

Steph read the message

Steph read the message, understood the message and got it right first time :-)

23 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Simon,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Steph

Classificada 5 em 5 estrelas

Great resolution to an issue

We had an issue with a mechanical part of an item. Elina sorted the problem out and had a replacement sent out for the next day. Thank you!

15 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Rowan,

Thank you for taking the time to leave such a nice review! We always want to make sure any glitches are fixed as quickly as possible, so I'm thrilled the replacement arrived the next day.

Thanks
Elina

Classificada 5 em 5 estrelas

Great (and quick) help from Steph in…

Great (and quick) help from Steph in artwork today. Many thanks

22 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi there!

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Steph

Classificada 5 em 5 estrelas

I’d like to give a special mention to…Beth

I’d like to give a special mention to Beth at Route One for being consistently helpful, responsive, and a pleasure to work with. She always goes above and beyond to ensure everything runs smoothly and is quick to assist with any queries or requests.
I’d also like to recognise the rest of the artwork team for their excellent work handling complex design projects. Their attention to detail, professionalism, and ability to deliver high-quality artwork within tight deadlines is impressive. Turnaround times are consistently fast without compromising on quality, making them a reliable and valued partner.
A great team to work with – highly recommended.

17 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Jonny,

Thank you so much for taking the time to write such a lovely review! It’s always an absolute pleasure working with you. I'm incredibly proud of our artwork team, and I'll make sure they see your fantastic feedback about their attention to detail. Cheers for the recommendation!

Thanks
Beth

Classificada 5 em 5 estrelas

Great example of excellent customer service.

I had an issue with some artwork, which was dealt with quickly and efficiently by Hannah and the artwork team at R1. Impressed with the responsiveness and friendly way they have managed the whole process. Great example of excellent customer service.

12 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Mr K. Salisbury,

This is so lovely to read, thank you!

It was an absolute pleasure helping you with your artwork. I'll be sure to pass your kind words on to the rest of the R1 artwork team.

Thanks
Hannah

Classificada 5 em 5 estrelas

Bex was really helpful & resolved my…

Bex was really helpful & resolved my issue quickly & efficiently- thanks

10 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi David,

Thank you so much for the lovely review!

It was an absolute pleasure helping you out, and I'm really glad we got everything sorted quickly for you.

Thanks again!
Bex

Classificada 5 em 5 estrelas

Great Service all round and the best…

Great Service all round and the best website for ordering trade print. Always friendly and helpful 10/10👍🏻

9 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Jeremy,

10/10....we’ll take that! Thanks for the brilliant feedback. We’ll be sure to pass your kind words on to the whole team.

Thanks for choosing us for your trade print!

Thanks
Sharon

Classificada 5 em 5 estrelas

Issues resolved effectively

We had an issue with a delivery going to the wrong address. When R1 was notified, they was reprinted and they arrived the next working day. Unfortunately, there was print errors and the client wanted a refund. Ashley Doughty from R1 was very understanding and very helpful throughout the entire process. Unfortunately, issues can occur but its how they are dealt with that matters. And Ashley further strengthened our relationship with R1 ensuring they are our No.1 supplier and 'go to' company for printed material. The customer service is exceptional which allows us as a reseller to offer the same level of customer service.

9 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Peter,

Thank you for taking the time to share your experience.

I'm pleased I was able to help resolve things for you. Your understanding and continued trust in R1 mean a great deal to us. We're committed to providing exceptional service, and it's fantastic to hear that this supports you in delivering the same high standards to your own customers. Thank you for making us your go-to supplier for printed materials.

Thanks
Ashley

Classificada 5 em 5 estrelas

Usual quick response from artwork team…

Usual quick response from artwork team and Bex helped me get the PDF correct for print!

10 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Simon,

Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️

If there's anything else you need please just let me know.

Thanks
Bex

Classificada 5 em 5 estrelas

I had got in a bit of a muddle…

I had got in a bit of a muddle uploading and downloading files, and Bex in the Design office took control, and got everything to work perfectly for me, Thank you very much!

9 de junho de 2026
Opinião espontânea
logótipo da Route 1 Print

Resposta da Route 1 Print

Hi Simon,

Thank you so much for your lovely review! I'm really glad I could help get everything sorted for you. We know file uploads can sometimes be a bit tricky, so it was my pleasure to assist and make sure everything was working perfectly. Thanks again for your kind words and for choosing us!

Thanks
Bex

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